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Windsor Heights Transitional Assisted Living and Memory Care

23311 Harvard Road, Beachwood, OH 44122

For pricing & availability:
(866) 374-4058
8.4
Review score
41 reviews
Add review
8.4
Review score
41 reviews
  • 5 star
    57%
  • 4 star
    24%
  • 3 star
    15%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.7
Review score
1413 reviews
36 facilities
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Windsor Heights Transitional Assisted Living and Memory Care
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Windsor Heights Transitional Assisted Living and Memory Care community exterior
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Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Windsor Heights Transitional Assisted Living and Memory Care

My husband was admitted to Windsor Heights with severe mobility issues following a hospital stay. He has made great progress with the assistance of physiotherapy and occupational therapy since his admission. The staff has been caring and friendly and he has enjoyed the morning activities and dining experience. He has a spacious room where he can entertain visitors although there are other very nice spaces to sit with friends and family. He has been quite relaxed here and staff have taken good care of all his needs.

Read all reviews

Windsor Heights Transitional Assisted Living and Memory Care

Windsor Heights features lushly manicured lawns and unique foliage that surrounds the community to offer residents a refreshing atmosphere when out on afternoon walks. The inviting community features neutral colors and stone accents to give the place a modern, yet homey feel. Windsor Heights is more than a memory care facility — it is a memory care community, dedicated to enriching the lives of residents diagnosed with Alzheimer’s disease and other dementias.

Residents love the calming, yet engaging environment filled with considerate care services and fun amenities. Plus, the area offers an array of activities for residents to enjoy. They can visit the Potter’s Field Memorial Park to enjoy some fresh air or picnic, the area’s various golf clubs to hit the putting greens, or drive 30 minutes west to visit the lively city of Cleveland. And, the area is conveniently located near hospitals, shops, and restaurants!

Unique, person-centered care empowers residents, improves quality of life, enhances dignity, honors choice, supports independence, and promotes positive well-being. The community’s unique, Montessori-based memory care program embraces six pillars of wellness to help residents cherish beloved memories while creating new, meaningful memories.

The dedicated staff offers well-rounded care that revolves around each resident’s unique routine and...

Senior living options offered

  • Memory Care

Windsor Heights Transitional Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Windsor Heights Transitional Assisted Living and Memory Care

8.4 out of 10
Review Score41 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.4
Care Services
4.3
Staff
4.4
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.1

A Place for Mom has scored Windsor Heights Transitional Assisted Living and Memory Care with 8.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Windsor Heights Transitional Assisted Living and Memory Care has 41 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 41 reviews

Last Updated: 10/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Not Sure

Family/friend

October 21, 2025

4.0 out of 5 stars
Verified Review

Windsor Heights Transitional Assisted Living and Memory Care

My husband was admitted to Windsor Heights with severe mobility issues following a hospital stay. He has made great progress with the assistance of physiotherapy and occupational therapy since his admission. The staff has been caring and friendly and he has enjoyed the morning activities and dining experience. He has a spacious room where he can entertain visitors although there are other very nice spaces to sit with friends and family. He has been quite relaxed here and staff have taken good care of all his needs.

Anonymous

Memory Care

Family/friend

July 15, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

No smell facility with great inner courtyard and friendly staff who like to party.

Cleanliness - Individual rooms and residents are very clean, but carpets and upholster furniture in public spaces are often soiled. Quality of care - Care planning is excellent, but follow thru is sometimes lacking. However, as a focus of improvement, it has been getting better. Meals - with excellent attention to special diet. Activities - Scheduling is excellent, but execution is often lacking. Value for cost - No nickel and diming.

Anonymous

Memory Care

Family/friend

May 22, 2025

1.5 out of 5 stars
Verified Review

Not a good fit for aggressive patients

They told me that's all they do is memory care....I believe he was there 3 days before they threw him out. They were not capable of handling anyone that had behavioral problems. That's there job so they told me. I really don't feel that any facility such as a memory care facility can handle an aggressive patient. It was quite a problem to find a place for him.

Larry S

Memory Care

Family/friend

January 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Highly recommend

My wife loved it here and I would recommend it above all others! First off, the floors throughout the facility made it easier for the residents. Dementia patients have trouble when the floor tile or carpet is different. The building is shaped so that the residents can walk around the four hallways and it leads them back to where they started. They have a courtyard that visitors can take their loved ones outside and there is no fear of them walking away. There is a main TV room that some of the residents use. There is a second one that is quieter. They have a large activity room that is used daily for activities and parties that all family members and friends can attend. They only handle memory care patients and can recognize when there could be a problem. My wife would give big hugs to every staff member there. They have a quiet center near the main desk that some residents took advantage. They have the residents work together to grow their own plants. The food is incredible. They host a family support group that helped get through some difficult moments. I don't think everyone takes advantage of this, but it was so important.

Anonymous

Memory Care

Family/friend

October 1, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Good Experience

Whoever is working at the desk greets you when you enter. The caregivers do a good job caring and interacting with the residents. Some caregivers to your concerns. They have on site maintenance which is helpful. Only weak point is laundry. All clothing and bed spread, towels are labeled, but some go missing. However there has been some improvement in the area.

Frederick Lange

Memory Care

Family/friend

September 12, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

Clean and excellent meals. High staff turnover and lax activities

The facility and resident room are kept clean. Hygiene of the resident is good. Meals are excellent. High staff turnover is concerning. The activity calendar is good but it is not always adhered to by the staff. On weekends, staff children are present and they distract the staff from resident care and raise infection concern. At admission, nursing agreed to aid resident in wearing a CPAP mask and to use a bedside potty at night. This has been difficult to implement consistently every night. Still waiting for the resident's room window to be switched from curtains to more sanitary blinds as promised.

Larry

Memory Care

Family/friend

August 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Windsor Heights Transitional Assisted Living and Memory Care community

Our loved one came from [community name removed] and has now spent the past several months at Windsor Heights in Beachwood. They were terrific there I would really recommend Windsor Heights for any dementia or Alzheimer patient. All they do is those diseases. The experience has been fantastic and the food is fantastic which is a plus. In addition, they have a family support group that meets every month that I was able to take advantage of. The facility would always check on how I was doing

Kelly

Memory Care

Family/friend

May 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend Windsor Heights

We chose Windsor Heights because of the engagement of the staff with the residents and the cost. The entire team was great from beginning to end. I would highly recommend them. I referred a close friend of mine to you and they move their love one to Windsor as well (but he passed away shortly after the move)

Beth

Memory Care

Resident/client

April 23, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Dementia care is not attended tonhere

Having an elder with dementia you need to trust where you place them. WINDSOR HEIGHTS IS NOT THE PLACE. if residents can get out 2x and not be found until almost to Green Rd.. something is wrong with the quality of care and those that are in charge of running this home.

Kim R

Memory Care

Family/friend

March 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Windsor Heights

The staff is open to answering questions, the activities are very engaging, and the facility is kept clean. I would definitely recommend Windsor Heights to those looking for memory care.

BG

Memory Care

Family/friend

December 13, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Windsor Heights Transitional Assisted Living and Memory Care

Windsor heights feels safe. They deal with same group of people dealing with same symptoms. Community is welcoming and clean.

Anonymous

Memory Care

Family/friend

July 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Our family's experience

The only way they can make improvements is to have more staff, but I doubt that is possible.

Tammy Smith

Memory Care

Family/friend

June 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Meals & Dining
5.0

Dad is Thriving

Three observations: 1. The staff is not overtly friendly but they are amenable, cheerful, and responsive. 2. When my dad was receiving care at home from my mother, she was about killing herself to give him excellent care and was guilt-ridden about making the decision to put him into residential nursing care. The plain fact is that my dad is thriving at Windsor Heights. Mom visits every day. It's a win-win. 3. It is sad to see so FEW residents receiving visitors!!!!!

Dennis M

Memory Care

Family/friend

May 31, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent Care in a Loving Environment

I can’t praise Windsor enough for the loving and high level of care my wife received at the facility. I always had a piece of mind when I was not with my wife, that she was safe and was receiving the same level of care even though I wasn’t present. I highly recommend Windsor for the care of your loved one!

Amanda B

Memory Care

Family/friend

February 3, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So far so good!

My loved one moved in a couple months ago and our experience has been very pleasant! Staff are all very friendly and there are a lot of activities the residents can participate in. I was very nervous about putting my mom into memory care because of horror stories I have heard, but this was not the case here. My mom has thrived here and all my nerves were for nothing. If you are on the fence, don’t be, it was a great decision we made!

Emma L

Memory Care

Industry reviewer

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community!

Windsor Heights is a very nice community for any residents who have any sort of a memory impairment. Unlike places in the area that have a memory care unit, Windsor Heights specializes in it. They have residents in very early stages, all the way to very high care. You know if you choose Windsor Heights m, your loved one is in great hands!

Anonymous

Memory Care

Toured community

November 30, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Nice community!

I toured here about a week ago and the community is very clean and very homey. This is not like your typical larger communities where memory care tends to be an after thought and lost in the shuffle. This community focuses on Memory Care, and it shows! Do yourself a favor and skip the larger communities in favor of this charming home!!

Anonymous

Memory Care

Toured community

November 22, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Very nice community!

I was very impressed with Windsor Heights when I toured. The sales woman was very kind and had a lot of patience with all the questions I asked. The staff seems like they really care about the residents well being, and the community smelled and looked very clean. I will be bringing back my family to tour before we make a final decision, but this is at the top of my short list.

anonymous

Memory Care

Toured community

November 1, 2022

4.0 out of 5 stars
Verified Review

Tour experience

The location of Windsor Heights would have worked out great for me. I was favorable impressed with the facility, I like the fact that it only focuses on memory care. I ended up touring another place that was further away and just felt that facility was going to be the best fit for my loved one.

Dennis M

Memory Care

Family/friend

September 21, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It was a very good experience for my wife and myself as her caregiver.

I used the facility for my wife who suffers with Parkinson’s and dementia, for respite care while I was traveling for work. The staff took wonderful care of her while I was away and I will be using their facility again soon.

Windsor Heights Transitional Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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