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9.2
Review Score
114 Windchime CT, Raleigh, NC 27615
They work with you to find coverage if your schedule of needs change. I would recommend their services to others looking for home care.
Licensed for Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Covering 14 counties out the Raleigh office: Wake, Alamance, Durham, Orange, Chatham, Vance, Person, Granville, Nash, Johnson, Lee,...
1500 Pinecroft Rd Suite 235, Greensboro, NC 27407
Owners great Admin good but when you complained they never had any complaints on that caregiver before Caregiver services I wished the administration staff would make surprise visits and let us discuss...
Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Low Price Guarantee Covering 9 counties out the Greensboro office: Gilford, Randolph, Moore, Davidson, Forsyth, Stokes, Davie, Rowan, and Montgomery
1538-A Union Rd, Gastonia, NC 28054
The caregivers have been an excellent fit for my wife and I the scheduling has been outstanding: keeping us informed, if the caregiver is going to be delayed for example.
Review Score
110 reviewsOut of 10
5 star
67%
4 star
26%
3 star
1%
2 star
4%
1 star
4%
A Place for Mom has scored Affordable Family Care Services, Inc. with 9.2 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Affordable Family Care Services, Inc. has 110 reviews with an average "overall experience" of 4.3 out of 5.
Extremely professional. Very flexible. Caring staff. Reasonable price. Easy to do business. Care is number one priority.
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Extremely professional Care first business second philosophy Very Flexible Willingness to please
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Affordable Family Care has been my one and only provider for nearly two years which was the point when my performance of daily living skills became impossible to do at the same level on a daily basis. The CNA’s and the Personal Care Assistants have always been appropriate and respectful. When the chemistry wasn’t right or our dogs were too much of an issue (one associate was allergic), the parting was amicable and the transition was smooth. The business office works well with my insurance and whenever there is a problem, we discuss it and agree on the resolution. AFC is on the smaller side of these sort of providers, but very professional. They are also aware of the need for exposed and intelligent staff since many of the clients miss the stimulation they enjoyed when they were more active. They also are aware of our requirements for walks and errand ventures. Obviously, these sorts of matches between client and care giver require conversation and discussion among all. I have never felt “invisible” in these discussions. AFC is not perfect, but is readily accountable at all levels. Can’t ask for better!
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Thank you for providing excellent service and great communication
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I highly recommend Affordable family care services. My elderly mother needed 24/7 care in her home and we were very happy with their three excellent caregivers who watched over and cared for her in a kind and professional way. They told me that affordable family care offers them ongoing training to maintain their skills and to learn new ideas and techniques for working with dementia clients. I really like that. Both [name removed] and [name removed] were consistently helpful with scheduling and addressing our concerns. This is a very difficult situation for everyone--mom or dad and the family that wants the best for them in these waning years of their life. We found that Affordable family care services were able partners on this journey.
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I've got nothing but praise for these people at Affordable Family Care. They are sending quality caregivers to my moms 5 days per week. Mom describes her days with her assigned caregiver as " happy, happy, happy." I recommend them highly.
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These folks at Affordable Family Care Services did an amazing job. I had mixed results using another local large franchise and I needed a change, and I simply cant say enough about the caregiver, or the staff at Affordable Family Care.
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I am very impressed with this company’s attention to detail while attending to my mother’s unique needs. Affordable Family Care Services thrived when my previous agency failed. I especially liked that I had direct access to my mothers nurse, her regular caregiver, the VP and even the owner. Best decision we ever made was to switch to Affordable Family Care Services and keeping mom in her home instead of placing her in a facility. This company has done more than I imagined possible in terms of brininging me peace of mind knowing she is safe and engaged with a caregiver that’s an absolute blessing.
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I only have good things to say about this home care agency. We did have a few bumps trying to find the right caregiver. The caregiver that currently comes to the house is accommodating and my mother in law likes them. The service came out to the house and explained everything up front. They offer services such a companionship, light housekeeping, cooking and personnel needs. I would highly recommend this home care agency.
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We were very happy with the staff from this great service.We were happy that they were able to find us, someone, as soon as needed to help with the care for my mom. The care taker was very respectful and caring to her needs. We like that they were willing to help with some responsibilities. We would recommend this service and the care takers to other families for the good care and value.
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Very professional and seemed very concerned about my mother-in-law. I felt like they genuinely cared about her and they respected the family's preferences. They were kind and patient with my mother-in-law, who has dementia.
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While we were using Affordable Family Care Services, we thought they were a big help! The service was excellent and we were happy with the caregivers.
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I was only able to use the service 1 day before my wife died. The service was excellent. [Removed] was very kind and technically oriented. She came across to my wife showing concern and willingness to help in any way. I would recommend this service to everyone who needs home services.
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Affordable Family Care have been great! They were flexible and got me exactly what I asked for. My husbands condition has since progressed and his care needs have changed.
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I like the service that I have received from this service. We liked the caretaker. We wanted to find someone to keep my father company. And they did help with the meals in the morning. We found the care taker to be respectful and always on time when needed. We would recommend both the service and the caretaker for assistance with my dad. I would recommend the care and value to other families.
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This is a great service. I like the staff here and they were helpful in getting us care for mom. They are still trying to get me a caretaker for certain days. The caretaker has been very very caring and helpful to all the needs of housekeeping and personal care. I would highly recommend this service for other families for the good value and care that is received.
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So far, so good! We have had a lot of turnover on caregivers because they were not a good fit for my mother. The caregiver she has now is accommodating and friendly. I am happy with Affordable Family Care Services became they are very responsive and resolve issues quickly. However, some of the caregivers that we were sent prior would be a lower rating.
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I have been with Affordable for almost a month and so far I have been very pleased with the service. The Staff is outstanding and the caregivers are first rate. We have been using agencies 24/7 for two years and none were as up to speed as Affordable in this short of time
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I contracted the services of Affordable Family Care for 14 months. The services were for my dad, in my home. They sent the best people to take care of him. He needed help to walk, dress, bath, eat. They made sure that anybody that came understood the job, and were responsible to do the work needed. When I did have any issues with a caregiver, they were prompt to replace that person with another, extremely quickly. When I needed extra hours, when we needed to be out of our home, they were extemely good at getting the extra hours covered. These caretakers did a great job, even if it was a one time coverage. When I called, a real person answered the phone, no matter what time or day, including Christmas, etc. I would recommend them for any family member. If you do get someone that is not a great fit, they will exchange that person for one that will be a good fit. They services are extremely competitive to all other services, and are local.
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The staff has been great now. At first the person they sent was not a good fit for my husband, but then we were able to speak with them and now she is great. They made things easy for us. My husband and the aide work well together.
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There are 3 total Affordable Family Care Services, Inc. Facilities.
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