Best Care Senior Living LLC

very depressing place.

Careless executive director and administration. This place needs a new operating system. Residents are NOT engaged, they are over medicated and there aren’t enough nurses or staff for the residents to be cared for adequately. There needs to be a rehabilitation regimen fit into daily routines; music, movies, readings allowed and church performances. Not enough effort by staff.

Our loved one was here only a short time before they said she could not stay here because her care needs were too high. We were very clear about the sort of care she would need up front, and explained everything. They also had an employee assess her and tell us they'd be able to take care of her. Going through the trouble of moving only to be forced to move again after a month was a terrible experience. The facility was also just not kept up very well, by my standards.

We put my mom in here when covid was an issue and we were not able to go inside the facility. We did get a virtual tour and we were allowed to see her on outside visits but it was out front so a lot of other activity was going on. When we saw her she just did not seem to be quite right and no one seemed to care for her as an individual. The wheelchair she was being brought out in, the wheels were caked with garbage, she would come out with different walkers constantly. In April we were finally allowed in, the virtual tour we had seen was not the facility that she was in. It was dark and things were dirty. We got in her room and nothing was hung on the walls and her bedspread was missing. It seemed like a place for people who needed much more care. They were understaffed and the employees did not seem to interact with the residents at all. We were very unhappy with our experience.

They hire people with track Mark's on their arms. girls with 6 track Mark's ,looking high as hell taking care of the elderly. If I can see them I know everyone else did Not to mention she wears long sleeves in the summer ? No . They will hire ANYONE. Everyone I know in this town has worked here but when a known junking that shoots up was hired I got mad because if that was my grandma I'd be worried if her meds where really going to her and if this were going to get stolen.

The administration at the facility are friendly and seem to care about the patients. The actual CNA and other staff are not pleasant. They are under staffed and not probably trained. They have CNA's handling medication and they do not monitor patients. I would not recommend this facility. If you love your loved one do not send to this facility. I got the feeling the patients whom reside here do not have anyone who monitors their care. If I could rate zero stars I would.