CarDon and Associates

We came to a point in our family where we needed to make a decision for assisted living care for our Mom. We visited another location, as well as Arbor Trace, and did research on many others. Arbor Trace staff were very kind and helpful in showing us options, answering questions, and making sure we were updated on availability. We chose Arbor Trace for several reasons (such as affordability and location) and have been pleased with the choice. Our Mom’s stay has been positive overall so far, with kind staff, good food, good care, and plenty of fun activities for her to participate in.

It was a pleasant experience at Aspen Trace. The people are all very kind there.

My parents have been at Harbour Manor for over a year. Both resided in the Lodge for 8 months. The Lodge is clean, comfortable and they both parents made immediate friends. Nursing staff, kitchen staff Exceptional! Food is as tasty and nutritious as the website states. A few months ago my father had to go to the skilled nursing facility area of Harbour Minor, my mother continues to live and flourish at the Lodge. My father did not have separation issues moving from one building to another because many of the staff members work in both buildings. My parents are happy and well cared for.

I live in the memory care unit at the Altenheim because my husband has late stage Alzheimer’s disease. We live in a nice one bedroom apartment. We are given three good meals a day and there is a nurse who makes sure we both get our daily medication. It is so nice to not have the stress of trying to remember the time and dosages on our own!! I would highly recommend the Altenheim!!

I have to say deciding to place my mom in a place other than my home was not an easy decision & one I struggle with often. However, my heart was so full during my last visit. I always think no one can show love & care for her like I can but I was wrong. I watched my mom interact with an amazing young lady who had genuine care and love for my mom. This young ladies name was [name removed] and she is a CNA there at Copper Trace. Not only was she gentle with my mom but had real conversations with her & treated her as I well as I do. I know its this young ladies job to care for my mom but to witness in done in a way where my mom was treated like a real person & not just a task meant the world to me. I spoke to my mom about this young lady she even went on to tell me [name removed] came & visited on Christmas on her day off as she wanted to make sure every resident had a visitor for the Holiday. I literally had tears in my eyes that my mom was in good hands. Thank you so much [name removed] your appreciated!!!

Folks around here seem to go above and beyond. Not only with the primary care but it's also all the little things that they do as well. I feel very comfortable that I'm leaving my wife in good hands here. Steve in particular is very kind, attentive and just makes my wife feel comfortable, mentally as well as physically. Those things that can be embarrassing are so well handled that they're just not awkward at all with him. I believe [name removed] has found his calling in this line of work. Bravo!!

[name removed] is awesome and we love his service and personality. He's on time. He's very pleasant to be around. Keep the linen stocked. He always ask is there anything else you want me to do, He's super

The staff including the front office person, marketing director and unit manager are knowledgeable and very helpful. The staff all interact with the residents which is nice to see. The room sizes in assisted living are very appropriate for one person. Mom has made many friends at the Lodge. With her dementia diagnosis, she is still functional. Mom is very pleased with all that the Lodge at Harbour Manor has to offer her.

Recently spent 3 weeks at Cumberland In all areas I found the Staff caring and competent My rehabilitation after hip replacement is not over..but a great start because of Cumberland Check it out

Fall Creek Retirement village is in a convenient location that easy to find. And the appearance is pleasing and a hometown feel including the staff and residents. We chose it to be close distance from home and like the welcoming feeling.

My mother transitioned from another facility with very short notice. Information was excellent and timely. Staff is very genuine, uses common sense and truly care about the residents. Room sizes are generous in assisted living and give the residents as much independence as they can handle and the care they need. The communication has been excellent and the attention to apartment satisfaction by the maintenance staff has been above and beyond expectation. Socialization transition has been excellent. Billing has been transparent and convenient. We moved my mother here very quickly from a bad situation based on recommendation from a friend and I would absolutely do the same. This is third facility my mother has lived in over 10 years, starting in Independent and transitioning to assisted living.

Our loved one is on the assisted living side and so far the experience with The Reserve at Hamilton Trace has been great. All of the activities seem to keep our loved one busy, and the meals are great. It is a really nice environment and it is very clean. The staff have great follow up and communication. Based on our experience so far we would recommend them to other families.

The community is wonderful! The staff keep a close eye on the residents. They make sure to sit down and speak with the residents during meals, and make sure they are well taken care of. The meals are wonderful for the residents. My loved one has made friends at the community, and they are glad I picked this place for them. My loved one enjoys the activities available.

We've been pleased with the care, cleanliness of the facility, and with the staff. Our loved ones have found a place where they are as happy as they could be now that they are no longer living in their own home out in the country. The only feedback they've given on the food is that sometimes the portions are small. But the value is good relative to other retirement homes we looked at in the area.

The Altenheim community has just been a wonderful experience for our loved one so far, she has as happy as a clam. It has fit her needs perfectly and we would absolutely recommend them to other families. She participates in different card games, bingo and has even joined the walking club. Our loved one hasn't been able to walk for years and now she is all over the place with her walker. Living alone and going through covid really just did our loved one in and now being here she is able to mingle and socialize whenever she wants.

[name removed] who did the initial intake and took us on the tour was fantastic, she was so sweet. The maintenance gentlemen [name removed] we have to give a shout out to because he was been phenomenal. He has gone out of his way, above and beyond helping our loved one set up her personalized curtains, set up her TV and cable. He has been so attentive and accommodating. Our loved one is extremely happy with the meals and dining service. The dining hall is super nice and conducive. They are really great about bringing our loved one breakfast in the morning to her room if she does not want to go to the dining room. She usually eats her other meals in the dining hall and enjoys socializing. They have a lot of activities going on, they do a ladies tea and a ladies lunch in. They have church services, different cards games and an excellent library where the residents like to come and gather. They have good puzzles in the library and a nice fireplace in another part of the community where residents with gather at.

We went with Altenheim because of the extensiveness of their care. They have an attached skilled nursing facility, a memory care unit, and even a dialysis unit. They were also about $1000 a month less than where she was at previously so the value here is great. The staff is very cooperative and good at what they do. My mother loves it and would definitely recommend them to others.

Very kind, responsive and caring

This is a great place for independent living and this isn't really an assisted living community. There are only two meals included each day, and if they want a third meal the residents are on their own to figure that out. The community has very friendly people and staff.

We chose The Reserve because they offered a cottage which was a bigger space for them. So far things have been great, my parents love how quiet and safe the community is. My dad really enjoys walking and they have a nice gazebo where we can all sit and talk. They no longer have house keeping in their cottages because of the staffing shortages, but they are working on it. Overall, I would recommend to others looking.