Gables Senior Living

They pretty much told my loved that he should be able to do things on his own even though we were paying all this money for the extra care. They had a lot of temporary staff that they used and they were extremely short staffed. It is a beautiful facility and I thought it would be an amazing place, but that was not the case. He would call me at night for help because he would press his button and no one would come. He was supposed to get 2 showers a week but they always had an excuse of why they could not do it, so he was lucky if he got one. They were always super late on giving him his medications if he even got them at all. They require you to use their pharmacy, if you did not there was a penalty fee. If you do not need any help it might be a good fit, but if you need any type of care I would steer clear.

We toured the facility and chose a room for our mother. We were promised she could come in on the Medicaid waiver. We gave a 30 day notice to the facility she was currently at. Two days before her move in date we were told they were bought out. The terms we were promised are longer valid the new owners will not honor our agreement with The Lodge at the New Dawn. To make matters worse the facility she was at filled her room and they had no other rooms available. My poor mother, so we had to move her in temporarily with a family member that isn’t equipped to take care of her until we can find another place to move her to.

Very pretty place ran by terrible management. Nobody seems to have any idea what they are doing. Nursing staff seemed nice but not given enough of them. The memory care unit it was dirty and the residents seemed to not have the attention they needed at the time due to short staffing.