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8.7
Review Score
31200 23rd Avenue South, Federal Way, WA 98003
[name removed] was EXTREMELY helpful through the whole process. I would rate all as 5. In addition, as mentioned, I highly commend [name removed] for her efforts, even though my Mom's time there was...
When you visit Madrona Park in the heart of Federal Way, you'll notice something unexpected the minute you walk through the doors. You can see, hear, and feel the energy and vibrancy of our community. The lobby is bustling, people are laughing, and friends are chatting. Some are planning outings...
6024 200th St SW, Lynnwood, WA 98036
I'd say that they are a great facility that works hard at providing a healthy, safe environment and quality care for those who need it. I was amazed by the range of resident needs that they meet on a...
GenCare Lifestyle at Lynnwood is an assisted living community located in Lynnwood, WA. The city of Lynnwood is located in Snohomish County and is home to about 36,500 people. Lynnwood is a small, working city with great retail shops where residents can go out for lunch together, go see a movie,...
1600 Eagle Ridge Dr S, Renton, WA 98055
Lovely walking path around the building. Well-kept grounds. Nice windows/views from dining room. Seems like quite a lot of staff turnover in kitchen since Feb, including with serving staff. Food has been...
The Lodge at Eagle Ridge is an assisted living community located just outside of Seattle in Renton, Washington. This residential district is conveniently only about 10 miles from the Seattle Tacoma International Airport, making it incredibly easy for family to visit from anywhere in the world....
302 N Alder Ave, Granite Falls, WA 98252
The staff and environment at The Village in Granite Falls are amazing. The provide constant assistance and support, keep the place clean and organized, and have structured activities. My dad needed...
GenCare Lifestyle at Granite Falls is a Senior living community in Granite Falls, Washington. We offer a quaint, country home with a small town atmosphere. Our senior living community nestles in a forest setting with deer visiting daily. Being in Snohomish County we are conviently located within...
4970 Main St, Tacoma, WA 98407
My loved one is a resident at Gencare Lifestyle Tacoma and things have been very good so far. The cleanliness and friendliness are great! The food and activities are also great.
5433 Leary Ave NW, Seattle, WA 98107
I would highly recommend this community. The only downside is parking but the staff always greets everyone and knows family members of the residents. Staff is always willing to assist if there is a concern...
Centered in one of the most vibrant and creative cities in the world, GenCare Lifestyle at Ballard Landmark in Seattle, Washington is one of the area's premiere active retirement and assisted living communities. The neighborhood of Ballard is trendy and unapologetic in its sophistication....
View the GenCare lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how GenCare welcomes its residents home.
1 min • March 22, 2022
Review Score
130 reviewsOut of 10
5 star
43%
4 star
38%
3 star
10%
2 star
5%
1 star
6%
A Place for Mom has scored GenCare with 8.7 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, GenCare has 130 reviews with an average "overall experience" of 4.1 out of 5.
My loved one lived here for 4 years before we needed to move him due to increased care needs. The Lodge at Eagle Ridge is a wonderful place, and we'd still have him here if we could! It is a beautiful property, and the staff is very friendly, it was like living in a nice hotel. I highly recommend this place!
5
5
5
5
5
The Lodge at Eagle Ridge in Renton, WA
4.1
(32 reviews)
Unfortunately my loved one was only here a short time, but my impressions from her stay were very positive. It is a nice looking facility, and the staff here were all very professional, gentle, and kind.
5
5
5
5
5
Gencare Lifestyle of Federal Way in Federal Way, WA
3.8
(55 reviews)
Ballard Landmark have done a great job getting me the sort of physical therapy that I need. I get the one on one attention and care that I need, which is very important. The food here is great, as are the wait staff. The worst thing about the place is the housekeepers. There is a high turnover rate there, and there have been a few things from my room that have gone missing. Some of them are good, but some are questionable.
4
4
5
5
3
Ballard Landmark in Seattle, WA
4.1
(13 reviews)
Excellent facility. Very professional experience with Mindy Byers. I liked the facility, the environment, the cleanliness and the comprehensive services offered. The only problem is that the price point for the Single apartment was not very much less than what we are currently paying at The Summit. Therefore with anticipated services running $ 1000.00-1200.00 per month, we would exceed our budget. I also felt that I'd like to have my father in an Assisted Living facility a little closer to the Northgate area, as my brother Rion lives in Wedgewood. Otherwise I would highly rate this facility with 5 stars. Mindy Byers is very knowledgeable, professional and very caring. I really appreciated her follow-up phone call to see if we had any additional questions. I think that Ballard Landmark would be a terrific Assisted Living facility for my Dad.
5
5
5
5
5
Ballard Landmark in Seattle, WA
4.1
(13 reviews)
We really have had a great experience with Emeritus! The price is definitely fair, and you get a good value! They were close to home, but they also have Memory Care, which we wanted available in the future! Our loved ones have had a positive experience here as well! There were, of course, a few glitches in the beginning, but they were amazing! They were a huge help with moving, and it's been a very positive experience so far!
5
5
5
5
5
Gencare Lifestyle of Federal Way in Federal Way, WA
3.8
(55 reviews)
Everything has been great here! My loved one is very pleased with how helpful they are! I knew it would be good, but I didn't know it would be this good! She's extremely plased with the staff! The activities are good - they do church outings and sewing activities. For the most part, I haven't heard anything negetive about the food. We really liked this location because it's near my work and home, but we also really liked how comfortable she felt there. The environment is comfortable and the director was exceptional!
5
5
5
5
5
The Lodge at Eagle Ridge in Renton, WA
4.1
(32 reviews)
I am from out of town but looking for a place for my father. I really liked this place. The staff was friendly. They had cookies at the front desk just like at some hotels. The rooms were large.
5
5
4
3.5
4
The Lodge at Eagle Ridge in Renton, WA
4.1
(32 reviews)
The overall staff is friendly especially the general manager and the marketing manager. It feels more like a hotel then anything else. Mom hasn’t complained about the food either.
5
5
5
4
5
Gencare Lifestyle of Federal Way in Federal Way, WA
3.8
(55 reviews)
By far the best we've seen. The three stage approach is even better than we anticipated. They also offer an assessment without condition to our 'deposit' - a free service so we know the best placement and care package to start. This is very helpful when trying to plan for a changing budget. Emeritus provided us a printed price list for their base rents and care levels - not provided by Auburn Meadows. Emeritus also offered us the option to use my mom's long term care policy. We have been referred to their partner - Elder Resources Benefit Counseling - who can help us understand her policy and how we can best communicate beginning a claim and helping my mom receive the benefits from a policy she's paid so much $$ into. There seems to be immediate openings both in the assisted living and in the mid-way group. There was no pushing us to decision which we appreciated. They were good about communicating 'we are moving at your pace'. We have decided to schedule the assessment this week and we hope to make a decision soon at either Emeritus or Auburn Meadows. But feel very comfortable with the options we've seen to make a decision for my mom.
5
5
5
5
5
Gencare Lifestyle of Federal Way in Federal Way, WA
3.8
(55 reviews)
Loved it - the place, the people, the food, and the program. I can see Mom living here if she can get past the smoking issue.
5
5
5
5
5
The Lodge at Eagle Ridge in Renton, WA
4.1
(32 reviews)
My mom has been here for over a year. She has been treated well, always looking out for her safety and well being. During the pandemic always taking care of the cleanliness and making sure she and all the residents are safe. We as a family are so greatful to all the staff and administrators for keeping our mom safe and cared for. So grateful happy Thanksgiving !
4.5
4.5
4.5
4.5
4.5
The Village at Granite Falls in Granite Falls, WA
4.7
(6 reviews)
We toured this beautiful community. The staff was nice and caring. We did like that they had a lot of different type of care. We liked what was offered with the menu and the activities. We think that this would have been a good community for us to move into. They did not have the type of care needed. Families might want to tour this community for the care of a loved one.
4.5
4.5
4.5
4.5
4.5
Ballard Landmark in Seattle, WA
4.1
(13 reviews)
Mom is now a resident at Madrona Park. She is meeting new people and becoming settled. The facility is cleaning, the staff is friendly and helpful, and we are happy with the care services and daily activities. My brother is handling the financial piece, so I'm unqualified to address that question.
4.5
4.5
4.5
4.5
4.5
Gencare Lifestyle of Federal Way in Federal Way, WA
3.8
(55 reviews)
I really like this place when I toured. I almost moved in but the location was not very convenient for me. I have to go to Seattle with the VA ad that would have been too much of a struggle with having to go through traffic and busses. Other than that, I really did like everything about this community.
4.5
4.5
4.5
4.5
4.5
The Village at Granite Falls in Granite Falls, WA
4.7
(6 reviews)
Our Mom has only been at Madrona Park for 3 weeks, but she has settled in very well. The caregivers are very kind and compassionate. They have involved her in daily activities, which she wasn't doing before. We are very pleased so far.
4.5
4.5
4.5
4.5
4.5
Gencare Lifestyle of Federal Way in Federal Way, WA
3.8
(55 reviews)
Lovely walking path around the building. Well-kept grounds. Nice windows/views from dining room. Seems like quite a lot of staff turnover in kitchen since Feb, including with serving staff. Food has been really variable. Was touted as farm-to-table, but there is a lack of farm-fresh that I've seen. Very bland, commercial type cafeteria food. Salad bar is half canned things. Also, dinner service ends really early...6pm. That's tough for some folks (including my mom, who's had dinner at 7 or so her entire adult life).
4
4
2
3
4
4
4
The Lodge at Eagle Ridge in Renton, WA
4.1
(32 reviews)
It was good. They probably watched out for my dad more than they needed to before his dementia got so bad that he needed different care. The people were very friendly. I would recommend it to a friend.
4
5
3
4
5
4
4
The Lodge at Eagle Ridge in Renton, WA
4.1
(32 reviews)
I would highly recommend this community. The only downside is parking but the staff always greets everyone and knows family members of the residents. Staff is always willing to assist if there is a concern with a resident and a family member cannot arrive in time.
5
5
4
4
5
5
4
Ballard Landmark in Seattle, WA
4.1
(13 reviews)
We've had some issues with services, but my dad has declined rapidly. Can't say for sure why, but I'm guessing he doesn't want to be there. But he wouldn't want to be in any memory care unit anywhere. I would recommend to others.
5
5
4
4
3
5
5
Gencare Lifestyle of Federal Way in Federal Way, WA
3.8
(55 reviews)
The staff was very loving towards my mother, which was great. They tried to get her to be a participant even if she couldn't participate she would be there to watch. The front desk was great. Everyone was nice sometimes communication was a little bit off, but that's hard they have a lot of residents so they're pretty busy. It's a wonderful place they have so many activities. It's unbelievable you cannot get bored there as a 40+-year-old woman I wouldn't mind living there there's so many fun things to do so if somebody's very active still or even semi-active, it's a wonderful place to be. Overall, the experience was pretty good. They were very friendly very nice. Staff was wonderful. Especially the nurses. The activities Director is wonderful. Also very thoughtful, very kind. Everybody seems to be in a pretty good mood which is hard to find that some of these facilities.. I wish mom could've stayed there longer but she needed more needs
4
5
5
5
5
5
4
The Lodge at Eagle Ridge in Renton, WA
4.1
(32 reviews)
There are 6 total GenCare Facilities.
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