Kaplan Development

The staff at this community are courteous and listen to the family. They offer daily activities. The food is good and they have variety to choose from. The community is clean and well maintained. This community gets this recommended.

Mom has been at the facility for exactly one week. Everyone has been very nice and helpful to both Mom and us. Coming from a rehab facility Mom has to do much for for herself, but with help, is adjusting very nicely. She even likes the food!

I am impressed with All American Assisted Living. The staff are always friendly and helpful. Everyone appears to be happy working there and the people living there look like they are enjoying themselves. Everyone is treated with respect. There is a variety of events to attend on the calendar. I like the idea that there is a menu to choose from so the patients still have a choice of what they have for their meals. It is very clean and attractive.

Excellent place for Mom, she is doing very well.

Our mother spent almost 2 years at Merryvale and we were very pleased by the care and compassion the staff showed her and our family. I think it is telling that most of the staff remained intact for the 2 years she was there. That tells me that management cares about the staff which means they care about the residents. Our mother was able to transition from minimal care to full memory care and the transition, while a little traumatic for mother, was done with assistance from the staff. When she made her last move the staff took a picture of her old room and arranged the new room identically to the new room. She never knew she had been moved. Now that is care and compassion. We highly recommend Merryvale.

My father was a resident at Merryvale Assisted living close to four years. He always referred to Merryvale as "home" where he felt close to those who ministered his well-being and secure in their application of his daily routine and medications. My experience of being in the room with Dad day and night the last four days of his life demonstrated to me vividly why he was content there. All of the administration showed care and concern until his last breath. They presented the family with computer photographs they had taken of Dad during the "fun and smiles" he displayed during their fellowship and game time. Though mid-nineties and legally blind from macular degeneration they were very patient with him even during outings with his walker, craft-time and his favorite.....Bingo. Being an ordained minister, my Dad appreciated the spiritual services and made many friends.

Our dad, a retired minister, was a guest at Merryvale for about three years. We cannot say enough about the caring staff and the service he received for all those years. At the end, hospice was called in and the cooperation was magnificent. Gena and her staff will welcome your loved one and make them feel just like family; and you will be relieved knowing the kind of care they are receiving. Each day is filled with as many activities as one can enjoy. God bless you, Merryvale! George Warren Family member

I've had a good amount of experience with this community in the past, although I did not end up selecting it during my current search. It is a very nice, well kept place, and the staff are friendly and professional. They've done a great job in the past, and they are definitely worth a look if you are looking into senior care in the area!

I have been very impressed with the kindness and compassion of the people who help my mother with her needs. I would hope that they are well compensated for the wonderful care they give to all of the residents, because they are the backbone of AAAL. I also find that the residents, themselves, are a great group of individuals. Almost all of the folks who work at AAAL are honestly interested in the residents' well-being -- emotional and otherwise. They work from the viewpoint that this is 'home' for the residents and, as such, they should feel comfortable, happy and proud. I have seen only one example of a newly-hired employee who tends to be defensive with resident and family. That may not be important in another work environment, but it makes a huge difference in this environment. Besides the residence being lovely, clean and safe (which it is), the preparation of food needs to be maintained as it was when the facility first opened. AAAL in Hanson has only been open since December and I think they have done a superior job considering that there will be hiccups with any new venture while the team settles in. I am thrilled that my loved one is at AAAL and at this time I would recommend AAAL to anyone who asks me.

They people at Merryville are very loving.

I Have lived here for three months. It is GREAT!!!!!!!!!!!!!! The Executive Director, Gena McLendon, has organized this place to be like a Ritz Carlton, but a lot cheaper! Everyone and I mean all residents love the care, food, cleanness, activities they have here in Merryvale. I haven't heard a complaint from the employees or the residents the whole time I have been here. Call me at [removed] for a reference.

I would recommend. The price was right and it was a newer establishment.

The overall experience was a life saver. We could visit her anytime yet it wasn't as stressful for everyone, and it was getting way too much for my father in law to handle. Most of the time the facility was very clean, once in a while they wouldn't wipe down a chair that someone had wetted. But most of the time it was clean. There were some staff there that was amazing,they just loved her. Then you had some that were not made for that job. I didn't deal with the administrative part if that is the part with bill paying. The food wasn't too bad until she had to have pureed food, then it seemed like she got the same stuff everyday. They did have some good entertainment about once a week. She loved it when they brought little animals that she could hold. They would have people come sing which she liked. I miss some of the people that took care of her, two of them actually came to the wake, which was so sweet. Those were her favorite ones, it meant a lot. So overall I would recommend All American but I did hear that some of the good people she dealt with have left.

It's been great! If there is an issue, they are great with communicating it. My Mother has been very happy there. We picked this community because of the location.

There has been a couple incidents with the dining room staff. However, what we like about the community is the nurses, activities and management. Based on the experience we have had so far, we have recommended this community to others and will continue to do so

For the activities, dad doesn't really participate in them any more and with the value for cost it is a 5 though we have no other experience to compare with. For Dad the shared (2 resident/apartment-style living set-up made for a good transition from living on his own to assisted living memory care. He likes his privacy, gets social stimulation @ meal times, special events & w/ family and enjoys the food well enough. He likes the staff and often remarks about how clean & nicely-kept the interior & grounds are. Caregivers are kind & respectful to residents & families. There've been some Admin & Wellness (Nursing) staff changes - things are still being worked-out but seem to be going pretty well. One thing I did let Admin know in a recent review request: some kind of family orientation would've been helpful - for things like policies (after 2 years our family is still discovering things we weren't ever made aware of), care plan or status updates, etc. All things considered, though, All American has been a good experience for Dad & we'd recommend considering it for anyone seeking memory care assisted living for a loved one.

The staff was wonderful, friendly and helpful, but the meals could be improved on some

The nurse and aids know the sweet side as well as the ugly side of my mother who has severe Alzheimer's. They are patient, understanding and work with her. She is kept comfortable and content "most" of the time and that means the world to me.

I felt that the establishment was nice but the response time when my Mom needed help was too long especially when she had to go to the bathroom! While visiting, I saw it would be an hour or more for someone to respond. They would always say we are understaffed so you have to wait. Also, the food sometimes was not good for my Mom(lactose intolerant) so my sisters and I would have to bring her things to eat.The receptionists were so nice and there was one caregiver,[name removed]that Mom loved and we did too!When my Mom pasted, none one even called us to give condolences!

Caring and compassionate staff. Attentive to detail, good family interaction. Very homey atmosphere. Staff attentive to detail. Facility is currently short staffed as are most today but they do well.