Koru Health, LLC

The community at Artisan Senior Living Middleton is recently updated. They just went through a remodel and have a completely new layout. The community is located close to town making it easy for visits. They have an overall lack of staffing. They could not take on our loved one because they were understaffed. The community has help wanted signs posted outside.

Sloppy management. Not recommended because of poor quality of food and CNA's.

This is over by Mendota State Park, near Bishops Bay. 47 beds, 5 week menu rotation, activities include cooking opportunities, attendants on-site to assist with feeding if needed. Units are studio apts.

My husband had been there since April. I really like that the director will get back to you. She's very good at connecting with people so that's a positive. There's been a lot of changes with a decrease in staff and a decrease in activities. Especially on the weekends, there's nothing going on and that's a big problem. The staff morale is really going down. They hired more executives and are getting rid of the staff that actually does the work which I don't like. I've addressed this with the director and the marketing manager and they've assured me that they're making things better so we'll see. I'm going to bide my time and wait a little bit longer. They were good at moving him into a new area that he can have a little more freedom because there were some issues with other patients that were verbally abusive to him.

Pros: Nice people, great for a small communtiy feeling and clean Cons: No sidewalks or green space, no activity bus or transportation available, not enough social acitivity outside of the complex- Overall, not enough offered for the price.

Clean with good food but no warmth or caring. Residents have no activities but there is a large blasting TV all day long. No laughter no smiles.

The building itself is somewhat old but well maintained. The common rooms are clean, with lots of comfortable pieces of furniture, TVs for the residents to watch, even some bookshelves in certain areas. There does not seem to be enough staff members working there though. I have been there many times visiting my mother, only to find that there are *no* staff members currently in the resident area, they are instead in some office/kitchen/whatever, and will only come out running if a door alarm goes off indicating that a resident is trying to get outside. As for activities, I have been visiting my mother several times a week for over six months, and only *once* have I showed up to find my mother engaged in some sort of group activity; all the other times, my mom is just sitting in a common area watching TV or looking out the window. I was also told when first choosing a place for my mom that Artisan would take the residents on "field trips" to places like Olbrich botanical gardens. I have never seen that happen. Finally, communication seems to be lacking. I have heard one thing from the head nurse, only to hear a different thing from one of the actual caregivers for my Mom. Evening staff doesn't seem to communicate well with daytime staff. tl,dr; Nice facility and staff, but they are stretched thin and don't seem to communicate well.

Location is good. Size is nice. Small so easy to get around. However, not many clients so very few activities and programming to stimulate residents. Staff is also limited. Name on door wasn't even present until family put it there.

The community is only for assisted living and they have no CNA's on staff. If you have loved ones with memory care issues I would go somewhere else. I would not recommend this community to others.

Inexperienced staff and not much memory care activities or other therapy. Cleanliness of resident's room could be better. Not much help with family when crisis arises or resident needs extra care.

I don't have any specific complaints about this community there was just nothing I was very impressed with. Everything just seemed sort of okay and It was just not a top choice of some where I would want my father to live.

Too out of the way for us. It smelled like a nursing home...

My father was a resident at Artisan Middleton II for just under a year. The facility was owned by another company when I chose to place my father there, and was quite good. After the sale, the quality of care began to decline at such a rate that I was forced to make the difficult decision to move him out. Our experience is similar to those of other reviewers: fast staff turnover (which is unacceptable for residents with dementia), chronic understaffing, shockingly poor quality of skilled nursing care, very little in the way of activities, and absolutely NO outside space. My father's health and quality of life have improved dramatically since I moved him to another facility. Our family suffered needlessly for many months because of these serious lapses in the care he was receiving, when we should have been enjoying the last few years we have left with my father. I am writing this in the hopes it will help you avoid the same experience. I urge you to consider your options very carefully before placing your loved one at Artisan Middleton II Memory Care.

Care is horrible, staff sleeps in cars & on couches in common areas at night. Food is not good I’m told. Staff doesn’t speak up when talking with elderly. Staff on phones and social media all times of the day. They disappear behind closed doors and can’t be found when needed. Meds are not on time. Call lights not answered in timely manor especially at night. What else can I share…… Don’t put your loved ones in this facility!

Sage Meadow is going through a lot of staff changes, from executive directors to nurses in charge of medications. I would not recommend Sage Meadow based on the following challenges: 1. They administered medications continuously when prescribed "as needed for sleep". 2. The carpeting was soiled and had burn marks in it-they didn't offer any options for replacement. 3. Several safety issues were not resolved as promised in writing before move in date. 4. When calling the phones just ring-nobody answers the phones 5. Executive team does not communicate well with the staff 6. Our Mother was transported by ambulance to the ER and they didn't know their resident had left. 7. Staff gave 1 opportunity per week to help with bathing-if she missed it or wasn't feeling great it was pushed to the following week. This was a poor experience all around for my mom and for us managing her affairs.

Our family had an in person tour and it was just not a good experience the community smelled and was quite dirty

Dont let the looks fool you. Let's only thing going for them.

Do not have your loved one live here unless they are a PERFECT resident. This facility only likes residents that comply completely with all aspects of life in the facility. If your loved one has dementia/Alzheimer's they cannot be in any stage that shows agitation or aggression. If they do, the resident is drugged beyond themselves and they end up sitting at a table all day or on the couch. Staff don't want to take time to deal with problem residents. They will brand them violent and send them away. Be careful with this facility. I was completely honest with them before my loved one checked in and they said "Oh yes we can deal with all aspects of dementia". They should have a sign, "Only comatose residents apply"

Not for us. Too small and old facility.

Visited this facility in November, along with their Racine location. Both are more memory care level facilities and beyond what my mother needs, or would feel comfortable in, right now. They are both very small and felt confining. But that is perhaps because my mother is still active.