Mainstay Healthcare Management

A PLACE FOR MOM was extremely friendly and helpful. Could not have found a place for mom without their help. I would recommend to others. We picked this community because of the cost, and it was friendly.

For the price it is nice. The remodeled rooms are done well and the service is average. We picked this community because of the location and price.

I recently toured Sanford Senior Living looking for a place for my dad. The lady that offered the tour was personable and friendly. It appeared clean and the few folks I saw seemed to be happy. I liked that they offered optional menus for lunch and dinner and I was shown their activities schedule which had a various things on it. Maybe it was the timing but was hoping for a more active community for my dad. For the price, it is a place we are considering.

There have been some recent changes in staff at the key positions so we are still accessing. Our loved one has also recently been in rehab so we have not been at Ansley in a bit.

Our loved one has only been at Quillen Manor Assisted Living for about a month, but so far she seems to really be enjoying the activities they have. The different activities they have going on there for the residents is bingo, and they also have a hair and nail salon.

We toured Brookdale Central during our search for an Assisted Living facility for my mother. This facility was very nice. The cleanliness and friendliness were great. However, our tour guide and sales person was a little pushy.

Osprey Manor is a nice place, slightly aging but generally in good shape. It is kept clean, the garbage is picked up on time. The maids clean the rooms once a week. The grass is cut weakly. They are having the walkways and railing power washed. The staff are very friendly and the maintenance issues are dealt with promptly. The meals and dining service are on time and decent but there are not a lot of activities. However the value is a good deal for the cost.

My loved one is a resident at Fairforest Grove Senior Living. We moved him here from another facility, he's been here for awhile now and the experience has been good. His room is always clean. He enjoys sitting in the TV area and he appears to be well kept. The cleanliness and friendliness are great. The food is okay. The staff is great, also.

I believe Carolina Gardens is a relatively safe facility, and they try to have varied and interesting activities for residents. Maintenance staff is helpful and kind as well. Sometimes they are understaffed. Most staff are super nice. One or two staff members are not as kind and somewhat abrupt with my mom when she is frustrated.

Pros: The staff of caretakers are extremely friendly at memory care. Cons: I think they could improve on the cleanliness in individual residents rooms. Overall, I would recommend Fairforest Grove to others looking.

There was a great lack of communication between the facility and my mother's family. They did not answer the phone when we called. When we did call and had questions they would say they would call us back. They didn't return calls. We had to go see the personnel in person to communicate.

We toured Florence Place when searching for an Assisted Living facility for our loved ones. Our tour guide and the staff that we talked to were very friendly and helpful. However, the facility didn't fit our needs for our loved ones.

Our loved one spent about a month at Brookdale Central and overall we thought it was a good experience.

They seemed to be very short on staff near the end of our loved ones stay. Our main complaint was for the meals, there were too many sandwiches that were served. Most night meals were sandwiches. Inactive people don't need that much bread in their diets.

The staff at Atria Forest Lake is extremely friendly and involved, and the food is great. It does not feel like a nursing home. Small staff to patient ratio is a plus.

I would like to say overall it was a very nice facility. The care and attention that my dad received was excellent there were however some instances with the administrator that I think should have been addressed but seem to have fallen through the cracks. While she didn't seem to care about my father's issues with the pendant and pull strings in his room and seem to think it was taken care of other staff acknowledged the fact that the room my father was in was having all sorts of troubles with the alert system which caused extreme pain to my father a couple of nights in a row. I reiterate the staff was very helpful and conscientious of my father and responded to all of the false alarms and unfortunately failed to respond to the alarms when he needed it the most. No fault of theirs. I'm sure it was a staffing issue. She also seemed to be unaware of some very basic items that could have been an issue with my father like the inability of their staff to be able to administer oxygen through nasal cannula or a face mask. She kept telling me it was something they weren't trained for but the hospice nurse looked up the regulations and proved her wrong. That they were indeed allowed to administer oxygen through nasal canyon or face mask just that they weren't allowed to change the oxygen flow as that was the prescription something that the administrator should have known

I have already recommended Grace Manor to a friend. The staff have been very nice and do answer the family's questions about our loved one.

They are good at listening to concerns and finding solutions. We picked this community, because it was closer to where I lived, smaller than other facilites, and recommended by a lot of people at church. I would recommend to other families.

It has been good for the most part. Medical is good for the most part. PT and OT is good. Food could be better, and communication among the staff so even new hires are on the same page could be better.

Sunabella at Savannah were great for their hospitality and over quality of service. However, where they could improve is consistent quality of care even when the family is not visiting our loved one. The quality differs noticeably when we announce we'll be visiting versus when we're not announcing our visit.