Nile Living

Lovely--concidering

Calaroga Trc. Looks great. Will look into pricing. Readings/authors. Politically active.

I'll take Mom here for lunch and let her see the facility and see what she thinks. It also doesn't have much outdoor walking opportunities.

Also liked this home. Have the same problem with moving here also, i.e., no furniture.

Loved this one. The only 2 drawbacks were the studio was extremely small (the smallest I've seen yet) and it's a little farther out than I'd like.

We had to do a virtual tour with Powell Valley which was difficult because I was not going to place my mom somewhere without stepping into the facility. There was nothing negative about it at all, it just was not going to be the right fit for us.

This community was second on our list. The staff we met were nice and the community was clean. They did offer activities for the residents. This community was just a little higher priced than what we were looking for.

Calaroga staff were amazing when I was called on to help a friend transition from her home to a higher level of care. Leah [last name removed], Jody [last name removed] & Sharon [last name removed], Sam at the front desk are great-outstanding really. The rest of the staff and residents at Calaroga are fantastic. People are active, social, friendly and seem to love their living situation. There are lots of activities, the location is awesome and the apartments beautiful. The only negative feedback I have which seems to be consistent in other reviews, is with the quality of the food, which is poor, and the time it takes for residents to receive their meals. I have been there when it has taken an hour to have our food delivered and the food was terrible and my elderly friend reports she has waited 1.5 hours for an omelet. The wait staff are great but there is definitely a disconnect in the kitchen. Work the issues out in the kitchen Calaroga and you will receive 5 stars from us. Thanks.

I picked this community because of ,location, price, view and diversity of residents. They need to improve the, maintenance of the building , food and communication with the residents I would not recommend it to anyone.

The care services are sometimes a hit or miss and the activities are very limited on the memory care side . They could work to improve on their med checks in the residents rooms more frequently and also for the price we are paying we really think they should provide things dental cream, tooth paste, shampoo, conditioner and clean towels. We want to visit to visit and not have to worry about what is getting done and what is not getting done. We thought the assisted living part was well done, get library and rec room with a pool table. They have outdoor activities and BBQ-ing

I would tell others that there are some staffing challenges. This has recently been improving over the last few months. I'm hopeful things will be better. My loved one likes the variety of food offered. It would be nice to have more healthy options available for the residents to choose from for meals. The activities are limited due to the pandemic but getting better.

Based on our tour, I thought Van Mall was okay. The place was a little older. And it felt like the group who lived there needed more assistance, which wasn't a good fit for our loved one. But it was decently located and close to the mall.

We moved our friend into Calaroga Terrace February 2020 and were initially pleased with the facility. However within a month Covid related issues began to expose problems. The working staff from the front desk to those delivering meals to the residents were obviously invested in their work and caring for the residents, but there was immediate and continual turnover in management. We eventually tried to move our friend from independent living to assisted care within the facility as her dementia became worse, but we were unable to communicate with administration despite physically going to the facility to meet with them in person on 2 occasions. Her health and safety required that we move our friend out of Calaroga Terrace in February 2021. We found a wonderful family home in Vancouver, WA where she received incredible care and personal attention. The dedication of the working staff can't compensate for disappointing management. We can't recommend this facility.

[name removed] led the personal tour and she was very knowledgeable, kind and positive. We loved the spaciousness of the unit--2 brs, great design, granite, etc--but my mom needs to be on the ground;) The building is like a skyskraper.

There are some bugs in the care services that need to be worked out. I'm giving management time to address the family's concerns.

More staffing to meet personal needs

Though I liked the dedication of the staff to the clients, I was not too fond of the shared room situation. The space of the individuals actual private space was large. Almost too large for my father. It would be too far to the bathroom for him to walk too at night. The actual layout to the main rooms for eating and entertainment seemed too far away from the room available for my father. I saw no way for staff to be able to tell when my father needed help, because of how far the rooms were from the nursing station. The place was a bit big, the pricing a bit confusing and I did not like the shared room situation. My father would hate sharing a room and he would drive his roommate crazy.

I want to specifically praise [Removed] (now gone) for being so friendly and helpful at the front desk. Likewise, [Removed] has been extremely helpful with my mother's transition from IL to AL. My mother has lived at Calaroga for almost five years now. Unfortunately, the quality of service has gone downhill during that time, but with the new Director in place and a new chef in the dining room, things seem to be improving.

i did not get a good insight of the community. It was a brief and short tour. I was showed an apartment but didn't get a sense of the activities during the tour. I also did not get a good feeling, if it were more brief it would have been better.

Friendly staff, looked clean but had a bad smell covered by cleaner