Novellus Living

The two big things for us they helped make our decision on Brookdale Clairemont was the price range for the quality of care. Also how the interacted with our family when we initially toured and how they still continue to communicate with our family now that our loved one has moved in. Based on our experience so far we would absolutely 110% recommend this community to other families.

Orangeburg didn't have availability when we needed it. But the person who helped us on the tour was very friendly and very sweet. They were in the middle of renovations at the time, which made it hard to picture how it would turn out.

The staff is great. They demonstrate kindness and flexibility. Everybody has a smile on their face and is kind. The whole place has a positive atmosphere. It's a safe place for my loved one with dementia. He seems to like the food. And I have peace of mind knowing he's well cared for there.

We thought Brookdale Clairemont was nice, and we enjoyed the tour. It was just a little farther from our desired location.

If I could rate their friendliness higher I would. The process was smooth for us. The staff was incredibly helpful and welcoming. I would recommend Atria to others for their loved ones. This location was close to the same neighborhood that my loved one was used to and this was an added bonus for us.

Atria was an extremely nice facility but way out of our price range.

Thank you to the entire staff for all you do. We appreciate the love you have for the residents. Its been a tough year for everyone, but especially for health care workers/administration . Thank you for taking such great care of our Aunt.

I recently visited the facility and was pleasantly surprised at the friendliness of the staff. They were able to thoroughly answer my questions and address concerns. The building was clean and I no longer have any hesitation about placing my dad here. Thank you for leading a great tour.

When my grandmother needed to go into assisted living care, I tried a couple different reputable places, but there were always numerous complaints. She was extremely unhappy. When I found Atria, not only was it significantly less expensive than the other places, it was far more active and exciting for her! She loves it here. The staff are wonderful and attentive. The social calendar is full of awesome activities daily. Bingo is her favorite! She's finally loving life again, which was something I was beginning to think was no longer possible for her. Thank you, Atria staff, for bringing my grandmother's joy back and for providing exceptional care during her final phase in life!

So thankful for the staff/caregivers at Atria/Cypresswood. Always willing to take the extra step when it comes to our loved ones. Special shout out to the caregivers in the Memory care area as I know it's a thankless job sometimes. I love each and everyone and thank you for taking care of my loved one and keeping me informed on her needs.

It’s not easy to look for a home for my mom, but this place was very nice and well kept. The residents looked happy and taken care of. Staff was very friendly and I noticed they called the residents by their names. This location definitely checked off many of the must have boxes and is on the top of my the list.

I would just like to commend [name removed] on the great job she does to make me and my family feel comfortable leaving nana in her community. She has always made sure that we understood everything when there are any changes in effect at the facility. She truly is a gem

The community has a great positive energy. We love what we do and the service we provide to our residents. I would recommend Atria Cypresswood because Atria takes care of use while we take care of your loved one.

We chose Atria because they have long tenured staff, the residents are always happy, and I’m not worried about my mom when I’m away. I would highly recommend this facility.

I visited a relative in the community and am pleased with how much I felt like I was at home with friends and family. The staff is very caring and attentive. Glad to have found this gem in Spring, TX so that I can visit often.

The staff at Atria from the attendants on up to the Director are very knowledgeable and could answer any questions we might have regarding care for our loved ones. They took the time to make sure it was a right fit for us. We felt at ease with with all the staff and I would highly recommend Atria, for anyone considering the transition from home to extended care..

I visited several communities and I always went back to the experience I had at Atria Cypresswood. The staff were warm and friendly, the residents were happy and having fun in activities, and the seniors spoke about how much the love it here. I know my dad is in a safe facility and well cared for. The staff take great care of him and the nurse keeps me in the loop. If I had any complaint it would be they don’t have 2 bedroom apartments.

My mother has been at Atria Cypresswood since late May 2021. My overall experience with ALL the staff has been extremely positive. The front desk personnel always greet me with a smile and positive attitude. The staff that does the medication management has been thorough and patient as my mom takes quite a while finishing her medication in the morning. The event coordinators do an excellent job ensuring that the residents have plenty of fun and stimulating activities every day. They have encouraged my mom's participation even though she tends to shy away from the social activities. Having a caring and engaged staff has made this challenging decision to move mom to assisted living a positive experience for the family. Thanks for your compassion and caring for the residents.

The staff is absolutely caring and they show they truly are genuine in their hospitality. The community has tenured staff from 30 years, 15 years, 10 years, 5 years, and to have staff that stay this long to care for their seniors is phenomenal. This says to me the company treats their staff well and in return care for the seniors. The activities are appropriate and very engaging that express, connect, and most importantly having fun! They love bingo and have auction of fun and necessary items at the end of every month. This community has a warm cozy feel with a big family, as in everyone cares for everyone. I highly recommend this community!

We moved my mother into memory care and the staff are amazing! They are very genuine and care about my mom. They have many activities to keep my mom active. I'm really happy and know my mom is well cared for and safe.