Peachtree Village

My grandmother has dementia and the first part of her stay we had to basically harass the staff to bathe her because they told us that she refused help and she told us that she was never offered them. I think the staff probably asked her if she needed help instead of telling her it's your bath day, I'm here to help you. So she would say no just because she doesn't want to be a burden. We had to stay on top of them with that stuff as well as medication. There were giant medication errors. We were calling and reminding her to take her medication for a while. Then they were going to do it. A week later I found my grandmother's medication which the staff told me they had taken from her to dispense. When I asked about it they it's takes about a week for that to get set up. Well, she couldn't be off that medication for a week. That was definitely not impressive. The same thing with high blood pressure medication. They had no record of it and couldn't find it. I don't think their intention is to neglect someone but if you're a nursing tech and you can do one less bath I'm sure that sounds appealing. I feel like if the staff actually invested more in their residents she would have been better taken care of. All the services that they offer, you can get them but you have to request it and stay on top of them. I really don't feel like there was a better option for us because my grandmother's budget couldn't really afford anything more.

We've had to send emails and make calls to make sure things are being followed through on (MIL will not express concerns on her own). This facility was chosen based on logistics, and certainly not on value. For the cost, the majority of these responses should not be 3 or below

I helped my aunt move in to this facility. I was pleased with the way they worked with me on the monthly charges. The facility is light, very clean, and has a rural atmosphere even though it is in town. When my aunt needs help and presses her call button, assistance arrives quickly. Staff seem to be pleasant and helpful for the most part. The facility is lacking in two areas: (1) The activities are primarily limited to bingo and trips to the casino. My aunt does not gamble, so she has almost nothing to do. (2) The food is lacking in both quality, quantity, and variety. My aunt lost 8 pounds in her first six weeks at this facility. We are still working with the administration to try to bring about some improvement.

At Peachtree Village I have been disappointed with the food quality and quantity. The food staff here is not flexible and willing to work with anyone. Overall I am not very satisfied with the facility. They do keep things clean here.

Think twice before placing anyone you care about at Peachtree. They promised they could address and deal with any issues my Grandma had including her lack of incontinence which we explained in great detail and held nothing back because we had concerns about placing her at Peachtree due to this issue (we have this recorded on a video call, among many other concerns we addressed). After trying to hold them accountable for the lack of incontinence care because she has had 3 UTI infections in less than 2 months I was banned from the facility and the reason given was I was upsetting other residents. However I had little to no interaction with other residents. I also made the director aware that she had consumed a beverage with alcohol at their Christmas party because I had to leave (I was not aware at the time that the beverage had alcohol) and also explained that she was not allowed to have alcohol per her doctor and her meds she was on and I wanted to make her aware. The director just lau