Prestige Care

I'm very pleased with Prestige at Mira Loma. We like everything about them - the staff is attentive and compassionate. There are many activities to enjoy and the food is incredibly good for an assisted living facility. I'm very pleased with Prestige at Mira Loma. I would rate all categories a 5. Everything. The staff is attentive and compassionate. Many activities to enjoy and the food is incredibly good for an assisted living facility.

What sticks out most about Prestige Senior Living Southern Hills would be the staff - they truly care about their residents. I would definitely recommend the facility to other families looking.

We are happy with them. There are always little things that can go wrong but he's happy there, and we feel he's safe and cared for. I would tell others to be an advocate, no matter what facility you are at. None are perfect. And therefore you need to be there for your loved one to get over some of those stumbles. In our case it was making sure that the medical recommendations worth accurate and being practiced. It just took a little bit of adjustment to make that work, and then get to know your caregivers. The more personal it is to them the better they do.

The staff is amazing. They are so friendly and they always go the extra mile. I would tell them that I like it so much it's where I plan to live in 25 years!

I am very happy with the care my husband is getting. The staff are wonderful and very caring. My husband is in the memory care unit. He is treated with respect by everyone. Being the only man in the unit up until now, he has preferred to stay in his room most of the time. The staff are attentive and check on him all the time.

They have an incredibly caring staff working in the memory care program. These staff members were always attentive to the needs of my mother. They were especially wonderful on the day my mother died, not only providing care to my mother but to me as well.

My parents love this place! It was really hard to get them to agree to moving into assisted living, but now that they're here they love it. They truly go above and beyond at this facility. My parents feel special and feel like a part of a family. They've redone it the last couple of years and it's very nice and clean. I would absolutely recommend them to friends and family! This place has exceeded our expectations!

Words can’t express the peace of mind we have since our mom has moved in!! Our whole experience, during such a difficult time of my step dad’s passing, has been amazing. The Pestige team has accommodated us in every way possible, while making us and our mom feel like family. I can sleep at night knowing all mom’s needs are met, that she is supported, and most importantly that she is living a happy and enriched life. The team is very responsive and communicative, which is a huge relief since my brother and I live so far away. Thank you Prestige!! We are immensely grateful!!!

I am easily able to give each of the above categories a '5'. The last 3 categories might be a lower score, but I considered: meals...they are cooking for a large facility so are not going to always satisfy all appetites, but always have sandwiches to offer as an alternative. Activities... My loved one is not interested in group activities. They offer a wide variety of activities that many residents seem to enjoy. Value for cost...He is in a single person room, which is of course more expensive than sharing a room. I knew that this move was going to be difficult for him, and couldn't imagine him having to deal with a roommate too. I would feel comfortable recommending Prestige to anyone searching for a memory care facility. I spend hours a day with [name removed] almost every day. I feel like part of the family. I want to be called if [he] is upset or they are not able to redirect him. They don't call often, but I appreciate when they do. Most of the time he is able to settle down just talking to me. When I was trying to make a decision about placement, I visited every memory care facility that had a vacancy. I was having a hard time deciding between Prestige and another place but am satisfied that I made the right decision for [him]. The other location also offers a great facility but it was mentioned more than once that 'we don't want people in their rooms, we have several activities every day and we work hard to make sure that every resident participates' I know that [he] does not want to sit and make macaroni necklaces or paint a flower pot. At Prestige he is allowed to say no and his decision is respected. When I was looking at facilities, I had so many questions. Now, I can hardly remember my concerns. Something I found important for [him] - the advice I've read and many people I've talked to recommend having the room set up to make it resemble home. After [he] moved, when I arrived to visit he had all personal items, pictures and toiletries plus his clothes packed in the dirty clothes hamper. I finally realized that he didn't want the room to seem like home. He started off thinking that he was on vacation at a time share. So... I encourage people to trust their instincts and don't expect that their loved one will fit into a mold.

My Mom moved into AL at Prestige 4 months ago. Thanks to them I am able to sleep at night again, without worrying for her safety. Reasons we chose Prestige: facilities, location, variety of activities, pet friendly, 2 gorgeous green courtyards; medication support; transportation assistance to medical appts (they drop Mom off; I meet her there and drive her home) and fantastic staff! A typical visit for me: I walk in the door to sign in and [name removed]or [name removed]greets me by name and usually can tell me exactly where Mom is. I check in regularly with the Medical Director and Mom’s Med Tech to see how they think things are going. We brainstorm ideas and work together as a team. I’ve eaten in the dining room; made hair salon appts for Mom; attended some of the live music offerings & know a bunch of residents. From a medical stance, there’s a “house Dr” (takes regular Medicare); a podiatrist; an LTC pharmacy they work with; and offer on-site COVID boosters & flu shots. So far—so good!

My mother has been in the Assisted Living side of Prestige for 4 months. She has expressed many times to me how nice the staff is and the good care she is receiving. She enjoys the wide range of activities available for her to participate in if she wants to. I visit frequently and the staff has always been professional and courteous to me. I am happy with the care and recreational opportunities available to my mother.

This was a nice community. I'm unsure if they would have a nurse available 24 hours a day. My loved one choose a different community due to their comfort level with that other community.

Our family had an in person and we thought it was a good tour experience based on everything we saw and all the different staff we spoke with

Staff is always happy to listen to me. I can be a bit of a handful and get cantankerous. Staff is patient. And willing to joke around! After being here awhile you build strong connections. Those bonds you make are everything. Can't imagine living anywhere else.

Very happy to be here and communicate with the folks nearby. People are friendly. The neighborhood is beautiful. I enjoy the food and activities. Staff are all very helpful. I enjoy living here.

We had a great tour experience with Prestige at Mira Loma. The lady who showed us around did a great job and was super friendly - we even got to eat lunch there. My loved one just felt that the facility was too large for her and that the hallways were too long. It was just not what she was looking for, but seemed like a great place.

The staff is incredible and the facilities are well taken care of. The people genuinely take care of my mom like they love her.

I am a Hospice Nurse and have made visits to my patients in Assisted Living facilities thru-out Vegas Valley and have to say that Prestige is a shining example of how wonderful an environment an ALF can be for the elderly. The ambiance makes you feel right at home and the staff makes you feel very welcomed. I have been impressed with the way the staff interacts with the residences and how attentive they are to them. I would encourage anyone looking for an assisted living location for their loved one to do yourself a favor and make a visit to Prestige at Mira Loma.

It's a good place to be, with the exception of the ability to have interaction with other people. It's a bit on the lonely side, mostly in the evening hours, although the daytime hours are pretty good. It's a very good apartment. The two-bedroom is quite comfortable and has all the necessary amenities.

We thought the community did a good job. I would suggest you visit other communities as well to make sure you find the right community for your loved one. The staff communication with the family was good.