Prudent Senior Services of America Inc

I have had my mom here for a short while but in that time I've only seen caring and friendly staff trying to do a job I feel so many really do not understand especially with dementia patients. I feel no place is like home but if you have to go to outside sources you hope things go well. I cannot visit as often as I would like to but I feel comfortable that mom is being cared for. I appreciate all the staff do for my mom and pray if they are ever in need that someone be there for them in the same way.

I've never had any issues since my great aunt has been in the facility . She's happy in this community and have not complained at all. I would like a li more interaction activity wise.

This is probably the best fit for us. The residents seem to be well cared for. Food smelled great! Also like the intermediate size population - big enough to have others to interact with, but small enough for individual attention.

I had a good experience during my tour of this community. Everyone was polite, and kind to my family, and I. From what I saw the community looked nice, and clean. The staff I met was friendly, and my questions were answered. Everything went well, but I did find a better fit for my mother, and her needs.

Toured this facility. Director was very pleasant and answered my questions. Was pleased at the appearance of the facility. Currently there are 17 patients with 3:1 caregivers. Had nice fenced in yard. Rooms were nicely decorated. I got there at 4:00 pm and only saw 4 patients out of their rooms. I didn't see any activities; place was very quiet. If this becomes one of my contenders will go back earlier in the day to view patient activities.

We got there and they had no clue we were coming we were supposed to come for lunch and they didn't even have one set up for us so me and my wife had to turn back around. The place at least looked clean, but they were not prepared for us at all.

is set up for memory care and shared rooms, does not meet my Mom's needs for privacy

Nice on the out side, Too big and lonely feeling inside, did not like staff, Would not work with VA wait time.

My experience with Gardenias is ok. No complaints, just ok services.

Brand new and very nice. Only 3 residents at this time, rooms are based on 2 per room. Looked very bland and not much activies, maybe because its new. Kind of strict rules.

Horrible! This facility could be so much better and worth every penny spent, if management was better. They’re always short staffed, no one answers the phone/door, and facility is dirty (floors sticky, resident rooms are filthy). This use to be a nice place where residents would do for themselves, but it’s a full nursing home. Majority of all the residents are in wheel chairs, the food is unbearable (to eat and to look at). My mother is currently in the facility now and has lost so much weight due to malnutrition (in my opinion). Activities are few to none, half of the time the residents are sleep in the dining room. It’s just sad at this point. I’ve made the state aware with no repercussions, seems as if the states doesn’t care either.

I would tell them to please find another place. I would not recommend it to anyone.

Was not impressed, the building was nice but not clean. At the time of my visit there should have been some activity going on, but there was none. Hand written menu that read like a kid's menu, and the hand written activities calendar centered around watching tv and sing alongs. My gut feeling was that these were just for show in case the state showed up. I saw no staff or residents. When I remarked about this, I was told the caretakers were probably in the back. She called them to come say hey but the just walked by and smiled, wearing street clothes, no scrubs. Everything about my visit told me this place is not run very professionally.

It's almost as if the staff was non-existent, they were nice enough if you could get their attention, but getting their attention could be difficult. They said they were doing activities, but we dropped in at all hours and never saw anything. It's a dementia community, they would put the medication in front of her, and not pay any attention to if they were taking their medicine. Nobody seems to know what's going on until there is an issue, or a problem. They don't have enough staff. They are meeting or exceeding what the law says, but it's not enough for the residents they have there.

The staff can be rude and lack adequate skill level of care the food is not very appealing no activities the owner does not hold herself accountable

They are new, clean, and tidy. They have a state of the art movie room, and library, it had wi-fi, but that ended in the room next to mine. They had no system for notifying staff like intercoms or bells. I was at the far end of a long empty hall, with no intercom to get a staff member if I needed help, the only way I could connect was my cell phone on their outside line. A demented woman experiencing a delusion wandered in and my friend was able to gently redirect her. Later when she came back in the same state, I was able to call the community and have a worker come in but they did not handle her as well as my untrained friend, they were rough and pulled her out, then they wanted to lock my door. I was bedridden and couldn't get out if there was a fire, and I was pretty sure they wouldn't come for me, There was not enough staff to help the situation. They forgot my dinners twice. It's entirely unsafe to put patients in a room where there is no communication. There were no nurses on staff, and I was gone the next day!!