Senior Star Management Company

My mother is at DRV. It is a place she likes and had done well. I was really drawn in by the friendliness of the staff and the way they treat resident family members as part of their extended community. Mom likes the food and we all like the ability to have dinner with her in the dining room periodically (COVID notwithstanding). I was especially impressed with how quickly management get on top of the COVID pandemic to keep residents safe. Revised practices and policies were in place before the state made its announcements. Furthermore, I like how these policies and practices evolve slightly to better meet the needs of the residents. COVID has created an environment with many challenges. Certain resident activities have restarted as appropriate, but the overall number of activities seems to be down. My only suggestion is to have more "safe" activities that will fill the void of the "unsafe" activities that have been blotted from the list. Great job staff!

My father has been at Burgundy for 2.5 years. They have been an unbelievable God-send for him after my mother passed away. The staff is amazing and go above and beyond in every aspect of life for their residents. I could not recommend Burgundy more highly!!

I toured this facility while looking for a place for my Mother. This is a very nice community and at the time that we visited, they only had the largest apartments available. My mom has some difficulty seeing and this facility was just too large for her to get around easily. The marketing director was knowledgeable and they followed up with us to see how we were doing with our search. I would recommend this community to other families.

My father's recent move-in process at Senior Star Elmore Place could not have gone smoother! His apartment is fortunately on the first floor with a great view, plenty of light and quite spacious for a one bedroom apartment, and located near the nursing station, dining room, and main entrance. The staff are extremely welcoming, caring, friendly, helpful and attentive. Assisted living services, such as transportation, laundry, cleaning and medical assistance are professionally provided. Delicious and nutritious meals with many selections and a great variety are served three times each day by a well trained dining room staff who go out of their way to help each resident. My many siblings are relieved our father, who is 93 years old, will receive the care and assisted living services that he so much deserves! We are thankful to all the staff and community of caring residents at Senior Star at Elmore Place in Davenport, Iowa.

We have both my parents here and they love it. Things just couldn't be better for both of them. They are both quite busy with all the activities they are doing. They love the food and my mom loves it because she doesn't have to think about planning the meals or cooking them. The staff is wonderful very nice and caring. The community offers different levels of care starting from independent then going to assisted living then to memory care which is extremely nice.

Wexford is simply fantastic in every way! My mom has lived there for 6 weeks and has never been happier! Food is great and it's so friendly, both the residents and employees! They keep us so informed and I feel keep a close watch on my mom to be sure she is well and eating her meals. My family feels very confident in the care that my mom is receiving! They've put a " spring back in her step"! They are so welcoming to all the visiting family members!

I have recently moved into this community and so far I am pleased with how things are going for myself. My apartment is spacious and comes with a full kitchen and extra room for my personal things. I would have to say my favorite thing about this place is the fellowship. All of the residents have been friendly and have really taken the time to make sure I feel welcome and at home. I also like that I don't have to eat alone anymore and that I am constantly surrounded by great company.

The gentlemen I had spoken to about this community was very friendly and really took his time on explaining everything and answering any questions I may have had for him. I have no complaints about this location it was just too far from my parents doctors appointments and other family members.

Burgundy Place to me seems to be very very good. The friendliness of the staff is a 5+. I think she is very impressed with the staff. All the workers seem to know everybody's name. That is just outstanding. They greet her and everybody when she is walking the halls. The only minor complaint she has had is her stove wasn't working when she moved in. When she was ready to start using it she noticed that it wasn't doing anything. She was disappointed it wasn't fixed before she moved in. They have ordered a new one and installed it yesterday. That has been her only complaint though.

I couldn't be happier with them. It's extremely clean. Everyone has been really nice to her. The food is kind of neutral. I think part of the reason why she is getting such good care is because I am on top of them, and I call and talk to the nurses all the time. We liked how homey it was, especially on the memory care.

Our mother is in the Memory Support U nit. The staff is very welcoming and helpful. I'm not so sure of the activities because when I have been there, they are all doing something but when my sister goes, the residents are all sitting around. No one gets to lay in bed and they have a wonderful companion dog that my mother loves. There have been a few things misplaced and the staff has worked to rectify the situation. It is very clean and everyone is always smiling and that's not because they see me looking at them.

After being at Woodland Terrace for one week Mom feels accepted. It is a big transition but the friendlyness of the staff and other residents has made her feel welcome.

They are doing a very good job so far. I haven't had any complaints from my mother, she seems to enjoy the food and activities. The staff is very friendly, and the community is kept clean. They are very responsive to me and are good with communication. We chose them based on the staff here, and how friendly they were.

It's clear the staff genuinely cares about my dad and the people who live here. I have peace of mind knowing dad will be taken care of with respect, dignity and love. Thank you!

Very beautiful and well run. View of Arkansas River. Very accessible.

Overall things have gone very well at Wexford Place! It's a very nice looking community, and they do a good job keeping everything looking clean and well kept. We struggled a bit initially getting her medication service set up correctly, but it all worked out eventually. The staff here are great, they are very caring and friendly, and you can really see it in the way they treat the residents. The administration have been very good as well, they respond quickly to any questions and requests you might have.

The staff and Woodland is hands and heads above any other facility that I have visited. There are measures in place to protect the residences. Some of the protective measures are very subtle as to give the resident their feelings of independence. The information and suggestions given to me were reasonable, comforting and direct. There is a homey atmosphere feeling. My mother -in-love was in this facility. Our experience with the facility at that time was positive. I am looking at this facility again for my own Mom. This facility ranks #1 with me.

We're very happy with Dublin Retirement Village. They've gone to great lengths to help my mother adapt to her new living situation. The staff is very friendly and they make every effort to get her involved in the activities they offer. The food is very good and the residents are welcome to bring leftovers back to their apartments for other meals. She was able to bring her dog with her, which was especially important to her. The apartment is very nicely laid out and there is a good amount of storage. The grounds are well-kept and very attractive. All in all, this was a wonderful referral!

It's been very good. My father-in-law doesn't participate in anything but from what I can see it looks like they have a lot of good things. He did go to a luau and he thought that was quite fun. Overall we're very happy with it. They made it very easy. They were understanding and didn't hover. My father-in-law didn't want a lot of attention and they seemed to find that right balance between making him feel welcome and not bothering him at the same time. His apartment had new carpet, was freshly painted and very clean. Wexford Place seemed to have the best value.

Management fostered a culture of inclusion. Other residents for the most part, we're very friendly and outgoing. They had a lot of activities to keep residents busy and engaged. Unfortunately [name removed] had a massive stroke on [date removed], she died on [date removed].