United Church Homes

Really liked this facility. Staff were friendly and informative. Very clean. Two notes: 1. the apartments are a bit narrow for a wheelchair; 2.whether she can do independent living although we can schedule additional help. This is a top contender. Too bad their specials are ending today.

It seems very clean, the only disappointing thing is the cleaning they do in their rooms. I'm very disappointed with what is supposed to be a light housecleaning but if you're in a place like this who's supposed to be doing the deeper cleaning? It may be an extra service they want you to pay for but they don't dust and there aren't a lot of places I've seen that do dusting, they don't move anything and they aren't going behind anything but I would say it's bare bare bones. I think for what they're paying I think it's a good value, it's at the lower end of the cost range and compared to the prices of other places, it's good. I think the activities are outstanding, they have tons of them and my parents aren't participating in many, they go to happy hour, a little bit of shopping but they have a lot more activities to offer. The transition was a little difficult for my dad, not so much for my mother they didn't want ot be around a bunch of old people (their words, not mine!!) but that was about 2 years ago and overall they really like it.

I would recommend Parkvue Place to others for the their loved ones. They are friendly, have a clean community, with nice rooms and that all stands out to me. The food is enjoyed by my loved one and they always says there are good sized portions. The community is able to do medication management for my loved one. Some of the activities include swimming pool, bus rides, happy hour, movie night, religious services, football games, entertainment and more for the residents to choose from to participate in. The community is very pretty, picturesque, and has a pond. The roads are named after the game of Monopoly. The community is decorated very nicely. The residents are very pleasant and friendly.

Trinity Community wasn’t as nice as another place we looked at, but it was less expensive. The main problem for my loved one was her pets. They're like her kids, so she has to have them with her. Trinity does offer pet care services for those who can't care for them on their own, but it just would have been too expensive to have them provide that necessary help.

Our family had an in person tour and it is a very nice community, but there was nothing available at the time. It did seem a little unorganized, we had trouble finding the person who was supposed to give us the tour.

The rooms were out of date but the community was clean. The staff were the friendliest of all the communities we looked at.

I would have to say the facility itself and grounds are really beautiful. My biggest concern is probably the cost. It's very pricy to me.

I live at Parkvue Place. The staff is variable. The housekeeping is good. The meals are variable. I chose this place because I needed a nursing home facility on the campus for a later date. I think that the Resident Director is excellent... I can count on her for help.

Staff was genuinely nice, but as soon as my father-in-law passed away, they couldn't wait for us to get his stuff out of there. Also, there was an argument about whether or not his oxygen equipment was the facility's or his from the DME. All the staff was in a meeting at the time and the front desk staff were rude about getting clarification. Poor last impression.

We toured this community and it was pretty plain. The rooms were a lot smaller than most other facilities.

I toured Parkvue Place and the tour was nice, but my first impression of their community didn't go so well. They were way more expensive than the community we chose and it was not a memory care-type unit. It would've been like my dad having his own apartment with a stove, etc.. Once his memory got worse, he would then be moved across to the memory care unit. It would've been almost [price removed] more per month, even though he wouldn't be using all of their amenities. One of things that turned me off with Parkvue was not only the price, but the head of the facility. The lady we spoke to was not very nice at all, she was very unwelcoming. My dad is a Veteran and she talked to me, but not to him. It was almost like he wasn't even there. Whereas when we met with the head of the facility at the other community, she spoke to my dad and not to me. She only directed her words towards me if my dad didn't understand or hear what she said. She also gave us all the options as far Veterans were concerned, whereas Parkvue did not. The Parkvue director said, "You need to fill out this application because we have limited spots". If you're going to run a facility, you shouldn't be so matter of fact. [name removed] of the other community was much more upbeat, friendly & welcoming.

The community is nice inside, but older building. The staff is very friendly and we had wonderful chat with [name removed] about our parents and other things. Cost of community is much higher than other assisted/independent living for the square footage. The additional costs would discourage our parents even more.

I toured this community for my mother, and her needs. My tour went well. The community looked nice, everything appeared neat, and well maintained. The staff was friendly, and kind.They have good activities available for the residents. Unfortunately their rates were to high for our budget, and the location of the room they showed us was to far for her to walk. It is a nice community, but it wasn't the one for us.

Very nice, but small in number of apartments. Services are a-la-cart, which can get expensive. Apartments are a good size. Sister facility to The Park at Olympia Fields

By Dayton Mall. Has a pool. Didn't like sales person, hallways narrow, rooms nice, more religious gatherings. Was an old apt building.

Communication with staff to families is terrible. Nurses do not return calls or voicemails. The staff very seldom answers the phones.

Don’t go here if you like someone, a staff member, stealing from your loved ones! They will befriend them and steal from them. And they have hepatitis! This place doesn’t do a very well of a back ground check. Be careful who your loved one is around. A wolf can be in sheep’s clothing.

Chapel Hill Community is a very nice facility but needs some improvement with staff communication. The security cameras in the hallways do not work to record it only shows real time visual. Communication from all staff to family is disappointing. They do not return calls and nursing does not follow up on family requests to physicians or social services. Our loved one had personalized items go missing and never returned. Just overall a little disappointing.

They have had about 5 rounds of senior staff turnover. They have yet to remedy the hot water issue, which requires residents to run the water for about 40 minutes before showering just to get warm water. We often have to boil water to wash dishes. This has been a problem since I moved in. The food used to be good, but under the new cook the meals consistently don't taste good. They used to provide transport to Doctor office visits within 24 hrs. Now, you have to reserve it a week in advance. This is a problem for elderly people without a car who need to make late minute Doctor appointments when issues arise.

Skilled nursing wing was a nightmare. The rooms were old with peeling paint. There was a pungent odor throughout the floor. Lack of care was frightening. Nurses sat and talked to each other all day while 1 aide handled all the patients. Care team was snarky and arrogant. No consistent OT or PT and was told our insurance only paid for twice a week therapy. After two weeks and father rapidly declining, we moved to another facility. New facility had 5 days of speech, OT and PT per week (same insurance). The day we moved our father, transport had to park behind another van that picking up another patient that a family was moving. Avoid at all costs.