Vibrant Life Senior Living

I can never get an answer when I call. Always have to leave a message, if anyone does answer. Also my loved one says he is intimidated by some of the staff. I know he can be difficult at times, but I think there are other ways to handle the problem. It was also the best value for the cost. Your agency was very helpful and made a difficult experience much easier.

Cost was good for the the services he needed and safety they provided him. The staff loved him. They were always there for him and us. I did not think there was a huge variety, but he was always ready to eat and was happy. Never complained about the food.

I toured Vibrant Life and it was a very nice, but older facility. They have a nice concept with the different living cottages. The director was kind and so were all of the other people I met. I didn't feel like they had enough going on, they seemed a bit disorganized. I'm sure they're still working on things after the impact of Covid. If they keep on track, I'm sure they could be a great place for some people. The community was clean and friendly, they seemed like they had a good staff environment. We chose another community because Vibrant Life just wasn't the perfect place for us.

The main thing is to make sure that everyone is on the same page when it comes to the care of your loved ones. Communication was not the best but they did return calls in a timely manner. I would recommend this community to others.

My loved one has received good care here. They try to keep the residents busy, engaged, and they have a lot to do. I would recommend this community to others

The community was comparable to other communities. They did accept Medicaid and this was one of the reasons we chose them. I would recommend this community to others. I was very impressed with their covid plan and they have done a great job keeping the residence.

My mom and I toured here while looking for a place for my dad. Their waiting list was very, very long and just to get on the waiting list was $600. The staff was attentive and polite, the facility looked pretty clean, and whenever someone needed help, their assistance alarm didn’t go off too long. We were shown the activity room and the dining hall and that seemed fine. It was a pretty big room and the level of care was dependent on the resident. But they were almost like cottages; when we went, there were people outside and enjoying the sunshine and that was nice.

I toured this community for care. They had the excellent staff. The community was nice and taken care of. The dining room was nice but we did not see the meals or a menu.There are a good variety of activities. We would recommend that families take a look at this community for the care of a loved one.

I was looking for a place for my mom and New Friends was a clean pleasant facilities, but I didn't feel like there was enough activities for her. Through my search I realized that my mom was more independent than the people in assisted living facilities. I am sure this would be a good place for some.

Overall the cna's and nurses were always nice, but cna's changed almost weekly and always short staffed. I would tell others to visit it (or any facility ) a cpl times before making a decision, make unannounced visits so you can fully see the on goings, spend at least half hour or more and really ask questions, maybe talk to residents. I know everyone's situation is different but it still boils down to having to make the decision on which home would be best, I was very comfortable at vibrant, they were expecting me, but after a few weeks that changed a lot, with unannounced visits

My mom's building is clean and nicely decorated. My mom loves the food. Her private room is beautiful! Also big with a bedroom, living room and bathroom. They have lots of things to do. Mom loves and wins at bingo quit often. There is however problems with laundry. They take her basket to wash and bring it back with someone else's clothes. Almost every time. She's "lost" almost all her clothes. I have spoke to staff many times but nothing gets done. This is very stressful for her. 95 % of staff are wonderful and are very helpful with good attitudes. I would recommend this place if laundry was done properly.

If a friend asked I wouldn't recommend vibrant life. Some of the aids are very friendly and my mom gets along well with them, but the management is difficult to work with. They are very short staffed. The only time the room gets cleaned is if we ask them to clean.

They never cleaned his room. I had several convos with the director on my dad's care and her providers stories were completely different than my dads. They did not provide the level of care that they promised and I had to be on them daily. They never gave him a shower; only sponge baths in 6 weeks. Some staff were super nice and some were lazy and mean.

My loved one is currently a resident at Sodalis Superior Township. I think it would be helpful if they set up a few family meetings during the transition to Assisted Living. I also think it would be easier to work through the bumps and things if there was a weekly Forum for the first month or so.

The community was fine, but my loved one needed more attention than what the community could provide to them. It took a while to get medication management straightened out with the community. The communication with the staff was ok. I was expecting to have some kind of welcome from the staff and there was no type of care overview during the transition into the community for my loved one.

We toured Vibrant Life and we were not as impressed as we were with some other places that we saw. The location was also too far for family.

Rooms small no personal bathrooms in rooms. Main building away from Alzheimer's facility so we couldn't see it. Didn't sit with family to find out concerns. Felt rushed.

The rooms they provide for the residents would be about a three out of five. We would not recommend this community to others. They just raised our rates, and they have lost our loved ones hearing aids which we had to pay back.

Most people are there for dementia and cognitive issues. My father in law has all his mental faculties but no physical mobility. Staff is pleasant but usually not enough people to care for all the residents. My father in law has to wait hours to get cleaned up with bathroom issues.

My mother was at Vibrant Life Senior Living, Temperance for a short time. The communication was not good she had a stroke and they didn't notify me right away. They did take her to the hospital. As of the moment my mother has not gone back and i haven't been having good communication trying to get an answer from them. Another thing i don't like is that they don't have private bathrooms. I liked that the staff was friendly and the community is kept clean.