Westshore Senior Housing Consultants LLC

Moving our mom to a care facility was not an easy transition to face. It has been an incredible relief to have found North Woods Village at Edison Lakes. The staff has been very kind to Mom and that has given us all great peace of mind. They stop to give a hug, say something nice, spend a few minutes here or there sitting with her and treating her like the living and feeling being that she is. The residents are often very fragile in one way or another-memory loss can be so cruel. Having staff trained specifically to meet these people where they are is so important. A second extremely important factor for us is cleanliness. We need Mom to be in a clean, fresh, uplifting place. Her housekeeping staff member is one of the warmest people I know, truly cares about the residents, and has cleanliness standards that reflect her genuine care for their well being. The staff has been welcoming, available, approachable. We feel we have made a good choice with North Woods Village at Edison Lakes.

I struggled to take care of my Mom at home alone while I continued to work full time. I knew it was not the best situation for either of us so I began to look for a solution and I found North Woods Village and from the moment I walked into the facility it felt like just what I was looking for. I am seeing an incredible improvement in my Mom and it gives me peace of mind. The facility is very secure, nicely decorated and very clean. The staff is well trained and attentive and the food is delicious. In addition to the resources for residents they offer caregiver resources. I definitely recommend North Woods Village as a gem in our community.

I would like to express my gratitude for how well the whole staff goes above and beyond their duty in order to make my Mother's stay as comfortable as possible. The love they show is amazing! I appreciate how well everyone who comes in contact with my Mother treats her.

My Mom has been in residence for over 3 yrs. She has been safe, happy and comfortable. The building is spotless. The building design makes it airy and light w/a beautiful central courtyard and wide hallways. The staff is caring and attentive. There are activities to accommodate the many levels and abilities of Alzheimer’s. I would urge any family looking for top notch care to check out NorthWoods Village.

After a brief illness we needed to find a place for our mother to during her recovery. She started out in the Memory Care unit and it was a wonderful experience. After a few weeks she graduated to Assisted Living. At that point she chose not to go home. She realized that she belonged there. Throughout the entire experience the Staff members were welcoming, friendly and accommodating. They really helped us in this stressful time. It is apparent that they have each resident as their highest priority. The socialization through activities, meals and daily interactions has really helped improve our mother's alertness and outlook. It is a great fit!!!

We are impressed with the friendly staff and help that our father receives. The space is open, airy, and clean. Other residents and visitors seem to enjoy socializing together. It’s easy to make friends here. We feel confident that Dad is in a safe and healthy environment. It’s as good as it gets!

Pleasant staff. Always helpful. Beautiful environment to live. After my father got settled in he seemed to do so much better than his previous place. We are happy he has made friends and has a variety of activities to participate in. Thank you.

This is a perfect place for Dad who wants to have a place of his own but needs some assistance. He has his independence yet has other people who are in a similar situation who he can be with. It’s a beautiful atmosphere with so much to offer. We are very pleased! He continues to tell us what a nice place it is. The staff is always very friendly to him and his little dog.

My mom recently moved into Residences at Coffee Creek. We had family rotating going to her house caring for her for the last 8 months and it just wasn't a good long term solution. Lots of trips to her house, fall scares and sleepless nights worrying about her. We tried home care, that was a nightmare. Now that she's at Coffee Creek, I wish we wouldn't have waited so long to move her. What a relief having her there! The staff is wonderful and mom has already made friends with her neighbor which she enjoys having meals with. We started some PT which is helping her balance issues and we like that her new nurse practitioner comes in weekly to see her (no more trips to the doctors office thankfully!) She is COMFORTABLE and we are happy. If you're looking for a solution for assisted living, this is the place to be!

We did MAJOR research before choosing a memory care for our brother. With 5 siblings, our punch list was long. Family made a quick decision to move him into a place in Valpo to start because of a "great deal" they offered us at the time. Here's the deal - You Get What You Pay For! The experience was horrible, staff was agency, food was gross... and I promise you, they offer deals for a reason. Trust me when I say, if your loved one needs memory care, Residences should be on your list of places to explore. This has been night and day. Residences is 5 star! They go above and beyond to make sure my brother is cared for and the needs of my family are met. I kick myself for not starting here. You live and you learn. Thank you Residences for showing us how it should be!

When I first walked in the building I saw a beautiful lobby, and it smelled great. Then we toured the rest of the building, it was just as pleasant as the lobby. The food looked great and the residents were having a great time!

Our family had an in person tour with North Woods Village and despite being on the other side of town, we would have selected them but they were full and had a waiting list. It is a great facility that specializes only in dementia. It had everything we were looking for except openings. Mom was ready and they certainly would have met her needs but they didn't have a room.

I would tell others looking into North Woods Village of Kalamazoo that the staff here truly cares about our loved one. Their compassion and care towards the residents is extraordinary. I would absolutely recommend this facility to other families looking for memory care.

The thing that sticks out most about North Woods Village at Edison Lakes is the staff. They are very friendly and communicative with the family. I would recommend this facility to others.

Mom has been at Residences of Coffee Creek for about two years. Her experience has been very good. Staff is very committed to taking good care of mom. The director of nursing ([name removed]) and ([name removed]) the executive director, work effortlessly to provide an exceptional quality of care. The activities director([name removed]) works very hard to provide many activities for the residents. They even had a senior prom.! Residents also make lots of friends! I am so glad my mom is at Coffee Creek!

We had a great experience at Residences at Coffee Creek. Not only is it a new and an inviting environment, the team was our partner from the start. I remember how the admissions director was so nice and helping us transition my mother to her new place. The community is so welcoming that people with dementia can manage more easily and not be overwhelmed. This really worked for my mom. She was comfortable there from the start, and that had not happened at her previous place. We will be forever grateful to the team at Residences at Coffee Creek. They made all of our lives better and allowed me to worry less.

After almost 3 years of hopping around from place to place because of lack of care, amenities, or overall poor care, p we finally found Residences. Living out of town. It is so hard that we can't be there to take care of Mom like she deserves. We visited over the Christmas holiday and I can't thank them enough for the way that they are treating her like family. Honestly, this place has been a godsend to our family and helps us sleep sound at night knowing that mom is here being taken care of the way she is. It is so fitting that they are treating her with the same level of care she used to treat us with when we were at home.

I wanted to take a minute to let others know about how nice a facility this is. It is a pleasure to know that my mom is being taked care of and is peace of mind. I am very satisfied with the care and attention given to the community as a whole. I eat there often and the food is home made, it is a full menu with plenty of choices. Thank you Residences of Coffee Creek.

Our family wanted to take a minute to tell others about our experience with Residences of Coffee Creek in Chesterton Indiana. Our parents have ample opportunities to gather with their friends, play cards, or take the bus to veture out to Dr. visits. They also are able to go shopping and have some time to venture out. Their restaurant has a full menu, and they have so many choices, it is not llimiting like other facilities that we visited. This is a clean, well maintiained facility with a very caring staff! Thank You, Residences at Coffee Creek!!

I've been drawing caricatures at many nursing houses for several years and have been very impressed by RCC. Believing it was another place for the very sick, I was surprised by the friendly atmosphere that came from the staff and residents. The residents are very happy there, including the memory care residents. I also come to show the residents how to paint and they all enjoy the activity. It is a productive activity that helps the residents gain confidence in learning a new skill. The staff are very helpful to the residents and enjoy forming friendships with them. I am also impressed with the staff helping me to set up for that day's painting activities. RCC is definitely a place for the people who are looking for comfort in their golden years. I recommend RCC to anyone looking for a place for their loved ones.