Wickshire Senior Living

The managers who run the place are stellar, they are very nice. The maintenance department has trouble finding people to work though, their services are really super. It takes forever for her laundry to be clean and to respond to repairs.

The managers who run the place are stellar, they are very nice people. However, the maintenance department has trouble finding people to work, the services are really sub-par. It takes a long time for them to respond to repair requests, and the laundry service is also very slow.

They have been very helpful and cooperative and responsive when I call and ask questions. Mom is definitely happy there. Well, as happy as my mom can be. lol

Very friendly staff. Great location. The place is so nice and clean. Extended dinning times and choices. Price met our budget. Great 1 bedroom apartment with kitchenette available. Love the staff!

This is about the memory care portion, also know as Clairebridge. When my mother needed memory care I first encountered Clairebridge in Gainesville, FL, I like the unit there (all memory care in a stand alone building). I liked the facility and staff better than the next available national company, Emiritus. But following discussion we determined it would be more advantageous to be closer to my residence, so we investigated Clairebridge at Horizon Bay (Clearwater, FL). Here too I was impressed by the dedication and quality of the staff. The facility is clean, safe and well run. I feel that my mother gets the attention and services she needs while the staff is courteous and respectful. At Horizon Bay the memory care unit is only 20 rooms in one wing of the building on the ground floor. They have their own eating area, as well as an outside garden area easily accessed.

I have been a resident for 3 years. This is my home now and I'm very happy and comfortable. I have many friends and we try to participate in as many activities as possible. The activities are to my liking; there are many ways to keep busy. As a matter of fact, I'm the Vice President of the Residents Council, which I enjoy! The council's job is to find new ways to improve our everyday living. I have the support of my son and daughter who live nearby so I feel more fortunate than some other residents, but Horizon Bay tries hard to accommodate everyone's needs. The Horizon Bay facility is just one part of the much larger Brookdale community but it still manages to feel like a cozy home.

I would highly recommend Wickshire Countryside to others looking.

Nice and genuinely seemed to care about daddy. So many came through to hug him during his transition and hospice care I would recommend Wickshire Creeks Crossing.

We are confident Dad is in a caring place; there can be improvements. The cleanliness is reflective of dads messes though. Everyone is friendly. One person wasn't always, but she is no longer there. All the attendants are helpful and kind. The medication management is confusing. We briefly used the service & are thankful dad is able to manage his medications. I've enjoyed some meals there and they serve the residents well and give options on the menu. They always have activities going on & keep the residents involved in the community. I am thankful Dad is in a good place with people who care!! Also thankful for patriot angels who helped us secure funds through veterans services. God is good! Thank you to A Place for Mom for helping us find a great place for dad lol!

I definitely would recommend it, however, they need to keep close. Contact on medical issues and follow up. Food is good activities are great personnel is very friendly and accommodating. [name removed] assume anything

My mother is content there. That's all that matters to me. She says she is treated fairly well and the staff is friendly.

Families MUST visit often, develop friendships so they will always be aware of what's going on that's not seen or told, ask questions, be involved with loved ones care at all times on every level no matter how small.

I would say that Wickshire is a good place with a few problems any place will have. "No place is perfect. But the place is very attractive & the staff is friendly! I like having my own space. There are great activities & the food is good most of the time. My main is with the number of residents who are confused & mentally impaired.

It was a good experience overall. It is amazing how caring and helpful the workers are considering they are short staffed sometimes. I felt like they truly cared about my dad and I would highly recommend Wickshire to others. I only dealt with a couple of people that did not seem very caring or helpful.

I would recommend to others. We picked this community because it was veteran friendly and in her price range.

The facility and staff were very nice. I would have liked more communication from them the first few weeks. They had a system set up for this, but it didn't work. I would have like to see more attention to my brother during initial transition. If I didn't have other health care workers going to visit him I would not have known how poorly he was doing. Unfortunately he passed away after living there for 7 weeks. He missed his home. However he was unable to adequately care for himself and needed to be in a facility.

Thank you to [name removed] the nurse that took time with my dad helping us fill out forms for the VA, thank you to [name removed] for jumping in with positivity! Thank you to the kitchen staff for being kind to my dad and joking with him. Thank you to [name removed] for providing excellent service at Wickshire. [name removed] is nice to our dad & jokes around with him too. Checks up on him medically! ?? Also [name removed]the business manager has been very helpful & understanding with the financial aspect! [name removed], [name removed]& [name removed]are all very nice receptionists! They have filled out work orders, added Dad to the shuttle schedule for doctors appointments and are always nice and positive when we talk to them over the phone and in person.

My overall experience was good, there were some concerns in the beginning as to my Moms care, but things seem to be better now. We felt Wickshire would be a good fit, its just the right size and convenient for our family. The staff are very attentive to the residents and that was important to us.

[name removed] has provided professional and informative information from day 1 which helped our family feel we were making the right choice for our parents. She would always answer questions or concerns and continues to do so. She has ensured that the staff provide nurturing care for our mom. (staff at the nursing station address her as mom or grandma!)especially with the recent loss of our father. I was so pleased to see this the whole week I visited,with them sharing how sweet & loving mom is. We are pleased with the daily activities contributing to her improved mood & socialization. Mom loves it here & braggs about the food! [name removed] has been a True Blessing in giving us peace of mind.

Staff is very nice. Most services are good. There have been 3 chefs since I have been here. Meals are mediocre but some are good. overall not a bad place as cleanliness is excellent. This is a very high priority to me. I would recommend this place if price is a priority. The one thing that needs a lot of improvement. I am relatively independent but one time I rang for assistance the response time was over an hour.