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BayView Assisted Living at the Pavilion

161 Marine St, Saint Augustine, FL 32084

For more information about senior living options:
(866) 374-4058
8 reviews
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  • 5 star
    38%
  • 4 star
    37%
  • 3 star
    0%
  • 2 star
    25%
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BayView Assisted Living at the Pavilion
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BayView Assisted Living at the Pavilion
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street view of BayView Assisted Living at the Pavilion

WH

Child of resident/client

5.0 out of 5 stars

my review BayView Assisted Living at the Pavilion

Excellent location, good value for the money, good communication. overall I think this is a great place for your loved one I would recommend this community to others based on my experience.

Read all reviews

BayView Assisted Living at the Pavilion

BayView Assisted Living at the Pavilion in Saint Augustine, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living

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Reviews

for BayView Assisted Living at the Pavilion

Overall Experience
3.8
Cleanliness
3.8
Friendliness
3.9
Care Services
4.3
Staff
4.0
Meals & Dining
2.8
Activities
3.9
Value for Cost
3.7

A Place for Mom has scored BayView Assisted Living at the Pavilion with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, BayView Assisted Living at the Pavilion has 8 reviews with an average "overall experience" of 3.8 out of 5.

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1-8 of 8 reviews

Last Updated: 12/22/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jim

Assisted Living

Family/friend

December 22, 2022

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Less than impressed

I have a family member that has been living here for over a year and at first we were fairly happy with the facility but things have gone downhill. Ownership of the facility changed in the last year and since that time the facility hasn't been the same. They are understaffed and the residents suffer because of it. They have had issues with the food that is served including serving raw chicken, the facility is often dirty because they do not have the staff to keep up with cleaning, and one of the most frustrating things is that I can never get an answer on the phone when calling the facility and you are not able to leave messages either. For simple inquiries I find myself having to physically drive over there and then try to locate an employee. Many times have I gone there only to walk right in and search for 10 or 15 minutes before I can even locate an actual employee. Which is also a security issue because anyone can waltz in off the street and go basically where they choose.

WH

Assisted Living

Family/friend

August 18, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.5
Staff
5.0
Meals & Dining
3.5

my review BayView Assisted Living at the Pavilion

Excellent location, good value for the money, good communication. overall I think this is a great place for your loved one I would recommend this community to others based on my experience.

Anonymous

Assisted Living

Toured community

July 14, 2017

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Bad Odor

I was not impressed with my tour of this community. There was a very bad odor lingering around the community. My family, and I knew for the start of our tour, that this was not the community for my parents, and their needs.

Anonymous

Assisted Living

Toured community

April 9, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice, smaller community. Very clean. Apartments small but bright. Unfurnished except for window blinds, a dining room on each floor, hall kitchen for residents with coffee, fruit and snacks. Nice location across from the Council on Aging Center. Representative was friendly, supportive and informative. Able to answer all of my questions.

Anonymous

Assisted Living

Toured community

January 12, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

My tour

This looked like a nice clean community when we toured. The staff I met during the tour were nice. The rooms at this community were extremely small and this would not work for my parents.

Family Member

Assisted Living

Toured community

March 11, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

It was nice, the people were friendly, and it seemed like a nice place.

I toured here as I was looking for options. It was nice, the people were friendly, and it seemed like a nice place. Just not the right fit for us.

Anonymous

Assisted Living

Family/friend

August 28, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0

Overall they are doing a pretty good job.

It's very clean and the staff is friendly. The pricing is about average. There have been complaints about food. Quality and Variety could be improved. Overall they are doing a pretty good job.

Family

Assisted Living

Family/friend

January 3, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They always were right on top of everything.

They were there within 15 min at the most when a bell was rung. Constantly water on the table. They had a lot of staff, you had at least 3 or 4 nurses on staff in the day time. There was always more food if you wanted more, the staff was very welcoming they treated my parents very well. They always were right on top of everything. It was very bright, lights everywhere, it was always very bright.

BayView Assisted Living at the Pavilion

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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