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Bickford of Upper Arlington

3500 Riverside Dr., Columbus, OH 43221

For pricing & availability:
(866) 374-4058
8.8
Review score
57 reviews
Add review
8.8
Review score
57 reviews
  • 5 star
    33%
  • 4 star
    34%
  • 3 star
    23%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
7.8
Review score
1242 reviews
55 facilities
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Bickford of Upper Arlington
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Bickford of Upper Arlington
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Sheila

Child of resident/client

4.0 out of 5 stars

Welcoming Community.

Big issue: NO access to staff after 6pm. Three times my Mom called me late at night (in Chicago) confused/scared. She woke up and did not know where she was (nightmare??). She needed a staff member to enter her room for 5 min to comfort her. I called the facility and NO answer. I texted the leadership (per their instruction) seeking a staff person to check on Mom...no response! Family NEEDS to be able to contact night staff on rare occasions such as these. Simple solution: buy a cheap burner cell phone for the night nurse. Family can call or send short text message seeking help. My Mom was happy at Bickford. As her daughter-I was the critic. I was fortunate to be able to visit Mom frequently...the residents were truly a community.

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Bickford of Upper Arlington

Bickford of Scioto is an Assisted Living and Memory Care home for seniors 55 and above. We are a gorgeous community of 61 residents, located in the Upper Arlington portion of the greater Columbus metropolitan area. We reside along the Scioto River and greenbelt, alongside peaceful walking trails throughout green groves and river scenery. We are also just a block away from the Fancyburg Park, which offers 25 acres of tree-lined trails, tennis courts, sports fields, and gardens. Our beautifully lush location is a perfect compliment to our Georgian-style home. The building was constructed in 1995 and most recently renovated in 2018 to modern standards. Whether you are an independent senior looking for simple assisted living or you require a higher level of memory care, Bickford of Scioto is proud to offer individualized attention designed to cater to the unique needs of its occupants. Schedule a virtual tour today and witness all the charm, comforts, and care we have to offer you!

Living Options and Amenities

At Bickford we have a variety of choices for living arrangements to meet your unique needs. We offer both one-bedroom and studio units, with wheelchair-accessible features as an option. The community is...

Senior living options offered

  • Assisted Living
  • Memory Care

Bickford of Upper Arlington

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bickford of Upper Arlington

8.8 out of 10
Review Score57 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.9
Friendliness
3.9
Care Services
3.7
Staff
4.2
Meals & Dining
3.9
Activities
3.8
Value for Cost
3.7

A Place for Mom has scored Bickford of Upper Arlington with 8.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Bickford of Upper Arlington has 57 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 57 reviews

Last Updated: 8/29/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sheila

Assisted Living

Family/friend

August 29, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Welcoming Community.

Big issue: NO access to staff after 6pm. Three times my Mom called me late at night (in Chicago) confused/scared. She woke up and did not know where she was (nightmare??). She needed a staff member to enter her room for 5 min to comfort her. I called the facility and NO answer. I texted the leadership (per their instruction) seeking a staff person to check on Mom...no response! Family NEEDS to be able to contact night staff on rare occasions such as these. Simple solution: buy a cheap burner cell phone for the night nurse. Family can call or send short text message seeking help. My Mom was happy at Bickford. As her daughter-I was the critic. I was fortunate to be able to visit Mom frequently...the residents were truly a community.

Anonymous

Memory Care

Family/friend

April 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Bickford of Upper Arlington

I like that my mom feels safe there . I like that it feels like living in a mansion and at the same time in a home. My mom has been there only two months. I can't think of anything right now that they could improve on. Yes I would recommend the community to other families and I have!

Anonymous

Assisted Living

Family/friend

April 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

We would certainly recommend the Bickford....

-We like that it is very close to. where we live. -We like the layout of the community, being smaller and more easily accessible for mom. Also meaning fewer residents and more attention by the caregivers. -We like that it has a very home like feeling. -We like that the staff are all very friendly. We would certainly recommend the Bickford. It is a very nice community and the staff and caregivers are really great at what they do.

Anonymous

Assisted Living

Family/friend

February 12, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
2.0
Meals & Dining
1.0

Review for Bickford of Upper Arlington

They don't keep their payments as quoted. Offered a discount of [price removed] then months later retracted that and now is billing for it. More staff. Better food and more/ better communication

Anonymous

Assisted Living

Family/friend

February 11, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Bickford of Upper Arlington

I was told my loved one would be in a room where she would be carefully watched. I observed that she was rarely checked on. She was rarely cleaned. While I was visiting, she had pushed the call button and no one had come to her room for hours. I had to find someone to help her and they still took an hour. I observed the nurses and staff speak to her rudely and ignore her requests. She was not taken to activities. I noticed she didn't eat and asked her why. She said her food was always cold. I do not recommend this facility.

Anonymous

Assisted Living

Family/friend

February 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Bickford of Upper Arlington

I would recommend this facility to others in need of it. I was completely happy. This facility was a much safer one than where my sister came from. All the staff were knowledgeable and did the best they could under the circumstances they were presented with. I have absolutely no complaints.

Anonymous

Assisted Living

Family/friend

July 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Bickford of Upper Arlington Review

the facility is small allowing me as a visitor to know all the staff and vice versa. They're very caring and communicated any issues or concerns. The room sizes are sufficient. We have not felt crowded during our family visits.

Anonymous

Assisted Living

Family/friend

April 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful facility, I recommend exploring.

Pretty good care facility. Much better facility layout. Much better than the prior facility.

Anonymous

Assisted Living

Family/friend

April 8, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Bickford of Upper Arlington

Think twice. Residents coming the food is cold. communicate isn't is best with the staffing, you send laundry to be clean and you don't get your own stuff back.

Stacey G

Assisted Living

Family/friend

February 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Genuine care

Sadly it was the rate lock on the room which made it affordable - that was the main reason we chose Bickford. The staff being great was a bonus. They really do care about their residents.

CG

Assisted Living

Family/friend

November 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Bickford of Upper Arlington

It was a good experience overall but my Mother did not want to be there. We tried out for 2-week respite for a break for me as caregiver.Good recommendation from 'A Place for Mom", I liked the staff; price reasonable.

DA

Assisted Living

Family/friend

November 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Bickford of Upper Arlington

The interaction/communication with the staff has been very good. We picked this community becasue of the cost, and friendly staff.

Anonymous

Assisted Living

Family/friend

November 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Residents come first

My loved one is currently a resident at Bickford of Upper Arlington and everything has been great for him at this facility. All of the staff are great. They get to know their residents and really want the best for them. The cleanliness and friendliness are great. The care services and value for cost are also great. I would definitely recommend Bickford of Upper Arlington to others.

Anonymous

Assisted Living

Family/friend

October 31, 2022

3.0 out of 5 stars
Verified Review

My loved one was a resident here for quite some time, but we eventually decided to move her somewhere else. The facility is beautiful. It's wonderful inside and a lovely place to be. They have an extra dining room available for families to use. The nurses are amazing. The caregivers are great. But the food is terrible. Absolutely terrible. The chef is 21 years old and very open about her dislike for cooking. Instead of following corporate meal plan, hot dogs are served often. My loved one was served frozen onion rings one night, like completely frozen. It's just an ongoing issue. We had several talks with management about it. Even had a meeting with them. Nothing changed. It's bad enough that I wouldn't recommend the facility to friends and family. I hope they eventually get it corrected, because it's otherwise a great place.

anonymous

Assisted Living

Toured community

April 27, 2022

5.0 out of 5 stars
Verified Review

Tour experience

The tour experience was incredible and I have nothing negative to say. The staff were wonderful and so understanding. The atmosphere had a little more of a formal feeling to it and we were looking for something that felt homey which was the only reason we did not go with Bickford of Scioto.

anonymous

Assisted Living

Toured community

April 21, 2022

3.5 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the people were super nice but the entry way just did not have that super welcoming feel to it

Joyce S

Memory Care

Toured community

December 3, 2021

5.0 out of 5 stars
Verified Review

My tour review

I liked this community a lot but I had to change areas because the loved ones that were close to her were out of town for a long period of time. The tour guide was very nice and were very good and informative. This community was very beautiful but it felt like the memory care was in a small dark area without very much movement.

anonymous

Assisted Living

Family/friend

May 26, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Staff
3.0
Meals & Dining
5.0

Good community, but communication could be improved

The meals there are very good, however the communication is horrible that needs to be improved. Our loved one has been there for a couple of months and it seems like we are constantly having to reach out for updated. It usually takes multiple phone calls before we get a hold of someone or get a call back. It seems like the people who are in charge are always unavailable

Doug

Assisted Living

Family/friend

April 13, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Nursing Home Care in a Bed and Breakfast Feel

My experience has been during the pandemic. The community has found a way to still have activities to engage the residents. It is a smaller, home like atmosphere. They have caring staff, and a passionate Activities Director. There is a group of staff that is willing to step up and do what the residents need.

Anonymous

Memory Care

Toured community

July 2, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Facilities are good -- recently redecorated. Even has an ice cream shop! Staff very friendly. Food smelled delicious. Has memory care unit on one floor.

Bickford of Upper Arlington

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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