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Brookdale Ann Arbor

2190 Ann Arbor Saline Road, Ann Arbor, MI 48103

For pricing & availability:
(866) 374-4058
9.1
Review score
65 reviews
Add review
9.1
Review score
65 reviews
  • 5 star
    52%
  • 4 star
    26%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    11%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Ann Arbor
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Brookdale Ann Arbor
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Molly

Child of resident/client

5.0 out of 5 stars

Great Community at Brookdale Ann Arbor

Administrative staff were very friendly with excellent communication to both residents and family. Nursing staff were knowledgeable and responsive to questions and concerns. Aides were attentive and kind. Dad felt that they truly cared about him. They made time to talk with him and develop true relationships. They gave him the opportunity to participate in his care as much as he was physically able rather than rushing through and "throwing him around" as he'd experienced in other facilities. Staff were responsive to requests to clean up Dad's room more often as he become less able to clean up after himself. The activities staff found ways to include even the residents that were limited in what they could participate in physically or mentally. The building had multiple areas for various activities and common areas for residents to hang out and visit with others. The dining room combined elegant and cozy and had the feel of a real restaurant. The building is in a convenient central location in Ann Arbor relatively close to the highway. The parking was often tight and required using the staff parking lot behind the building.

Read all reviews

Brookdale Ann Arbor

Located just off of I-94 in a suburb of Ann Arbor, Michigan, Brookdale Ann Arbor offers residents a new and supportive chapter. From the moment you walk inside, you will notice large, glistening windows and may begin to experience the warm sensations of home. Whether you are seeking assistance with medication management, bathing, or dressing, your specific needs and requests will be met. Dementia-experienced team members provide tailored care, activities, and gentle reminders throughout the day for those with Alzeheimer’s and other types of dementia. For your safety, Brookdale’s compassionate caregivers are available 24 hours a day, seven days a week to be alerted to an emergency situation, and an alert system is also in use. In addition to the community’s around-the-clock services, residents are able to take a permanent break from preparing meals, managing chores, and maintaining their home. Here, it’s all about you.

Community Services and Amenities

While Brookdale Ann Arbor simplifies your daily life, you can reignite old hobbies or catch up with close friends. With so many choices available, it’s easy to plan and customize your days. Read your favorite book in the well-stocked library, or give your green thumb some practice while using the community garden and...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Ann Arbor

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Ann Arbor

9.1 out of 10
Review Score65 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
3.9
Staff
4.1
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored Brookdale Ann Arbor with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Ann Arbor has 65 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 65 reviews

Last Updated: 9/5/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 5, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Brookdale Ann Arbor experience

I would not recommend memory care at Brookdale. The cost didn't match the care. My Dad would lay in bed for days, not encouraged to eat or drink. I found him laying on a bare mattress twice, plenty of bedding was provided. He would go days without a shower, he would decline because it was done in the evening when he most fatigued. I was told they couldn't force him to eat, drink or shower. Isn't that what memory care is??? To encourage these tasks and just do it? He ended up in the hospital for a week due to dehydration. Needless to say, he did not return to Brookdale. The lights were left on during the night while he was sleeping, my goodness, it's common courtesy to shut off lights when someone is sleeping. We had a camera in the room, it was awful at times. These things were pointed out to the administration staff, continued to happen anyway.

Molly

Assisted Living

Family/friend

August 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Great Community at Brookdale Ann Arbor

Administrative staff were very friendly with excellent communication to both residents and family. Nursing staff were knowledgeable and responsive to questions and concerns. Aides were attentive and kind. Dad felt that they truly cared about him. They made time to talk with him and develop true relationships. They gave him the opportunity to participate in his care as much as he was physically able rather than rushing through and "throwing him around" as he'd experienced in other facilities. Staff were responsive to requests to clean up Dad's room more often as he become less able to clean up after himself. The activities staff found ways to include even the residents that were limited in what they could participate in physically or mentally. The building had multiple areas for various activities and common areas for residents to hang out and visit with others. The dining room combined elegant and cozy and had the feel of a real restaurant. The building is in a convenient central location in Ann Arbor relatively close to the highway. The parking was often tight and required using the staff parking lot behind the building.

Anonymous

Memory Care

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review

A Son's Impressions.

Staff is very nice. I ate lunch there and the food was okay, but not great. My mother's bathroom could have been cleaned better. I have only been there three times, so I don't have a lot of personal reference. I live 3 1/2 hours away. My brother, Tom, lives about 20 minutes away and would have better over all insight. The building appears well maintained. A window in Mom's room wasn't closing and I mentioned it to a couple of the caregivers as well as the front desk. Security seems decent. It is very expensive, so I would hope that things are good quality. Mom is memory challenged and sometimes is okay with the place, and sometimes not as happy. Over all the place is good.

Anonymous

Assisted Living

Family/friend

August 5, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Ann Arbor

Overall, very pleased - 5/5. The residents seem genuinely happy, and several have shared positive comments with me directly. One resident, who is still quite lucid, told me, "I hate having to be in a place like this-but if you have to be somewhere like this, this is a really good place." The staff are kind, responsive, and helpful, and the food is excellent. You can truly taste the care and effort the chef puts into every meal. The main downside has been a lack of transparency regarding the costs. We ended up paying significantly more than what was initially quoted, which has been frustrating. I strongly recommend that others review the contract carefully-word for word-and be mindful of how certain fees are worded, as some charges were not clearly communicated upfront.

Anonymous

Assisted Living

Family/friend

May 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
1.0

Room For Improvements

They were easy to work with. I get constant complaints from Mom about the food. She is moving in June and didn't want another Brookdale. They seem to be struggling with staffing.

Anonymous

Memory Care

Family/friend

April 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Comforting to family member and families!

What we like the most about Brookdale Ann Arbor is their Compassion for the patient as well as for the family. It is a hard decision to place loved ones under others' care. We would absolutely recommend this community to other families!

Anonymous

Memory Care

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Brookdale Ann Arbor

The facility is clean, the staff are very friendly and helpful.

MA

Assisted Living

Family/friend

November 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Review for Brookdale Ann Arbor

The staff are wonderful, everyone is very friendly, kind, competent and caring. The director, head nurse and sales manager all have bent over backward to help make my dad's transition to life in assisted living smooth and helped us with any bumps on the road. My dad says the aides "genuinely care about me" and take the time to talk and joke with him and help him move at the pace his condition allows. He was in many rehab facilities before this, and he really appreciates the slower, more personal and less stressed pace. I appreciate that the facility is small enough to feel intimate, like a family setting, after he was in many larger institutions. His room is like a mini apartment with a sleeping, living, and kitchenette area along with a spacious bathroom. He has a corner room with three large windows letting in light and allowing him to watch the wildlife that move through. It doesn't feel at all like the hospital type rooms he's had before in rehab. We have been happy with the therapy services Brookdale has contracted as well as the care he has received from the aides, visiting doctors, and nurses. The activities director always asks if my dad wants to participate, but respects his decision if he declines. They have a variety of activities available for all abilities. The only areas we haven't been as impressed are in the level of housekeeping for his room and the food. I often end up cleaning up messes in his room though the week, since housekeeping is only done weekly. The food is simple and often prepackaged. My dad enjoys eating it, but I saw better quality food at some of his rehab facilities. Overall, though, the personal attention, kindness and care he and our family have received far outweighs any down side. I would highly recommend Brookdale Ann Arbor to anyone looking for a home away from home for their older loved one

Anonymous

Assisted Living

Family/friend

October 10, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Helpful Staff

I am not the resident, I am family member of resident. Her living space is not routinely cleaned on a weekly basis. She finds the meals pretty bland and not very appetizing. Staff have been very helpful when we ask for assistance or information.

Anonymous

Assisted Living

Family/friend

July 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Ann Arbor

This is an excellent to live at for assisted living. The entire staff is very good. Yes I would recommend to others.

Anonymous

Memory Care

Family/friend

June 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one was previously a resident at Brookdale Ann Arbor and the experience was good. Overall, it was a very fine facility with exceptional people.

Martha H

Memory Care

Family/friend

May 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our home away from home

The staff work so well as a team and they show compassion for the residents. I’m grateful for their attentiveness to my concerns for my husband and follow through with changes needed. The activities that include families are a way of feeling part of a community.

Martha H

Memory Care

Family/friend

February 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A loving and skilled community

Last August, I utilized a Brookdale tool to help me prioritize my needs for the ideal residential memory care for my 72 year old husband. I chose Brookdale Ann Arbor because I could tell the staff enjoyed working with individuals with memory loss. I was impressed to learn how many staff had worked at this facility for over a decade; some close to 2 decades. When there was a winter power outage covering a large area, I was pleased with updates from [name removed], our executive director, regarding the need for additional generators and be assured of the safety and comfort of our loved one. As a nurse of 40 years, I appreciate how each individual resident is loved physically, emotionally, socially and spiritually. Having a community with other families and staff has made this potentially difficult journey a joy! I especially love the music and social programs which include the entire family.

Anonymous

Assisted Living

Family/friend

February 16, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Our Experience

My loved one was previously a resident at Brookdale Ann Arbor. The cleanliness is very good and seems important to them, along with how things look. They are overly friendly, to the point that lacks sincerity. Meds are not distributed on a schedule and no response to inquiries of documentation of care. The marketing person is truly a sales person and over promised to pull us in. The food was good and my loved one liked the desserts. They lacked participation encouragement for the activities for the residents. As for the Value for Cost, paying for the location not the care. It's just too much money.

Anonymous

Assisted Living

Resident/client

November 29, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Meals & Dining
3.0

Susan W

Assisted Living

Resident/client

November 27, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Moving to Brookdale Ann Arbor

The transition has been tough, filled with lots of ups and downs, but Brookdale Ann Arbor has welcomed me

LR.

Assisted Living

Family/friend

November 27, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Brookdale Ann Arbor

That most staff are friendly, professional, and seem caring but at least one has been consistently harsh and disrespectful to our family member. Response to resident requests from assistance is inconsistent, sometimes timely, sometimes very delayed.Our family member liked its appearance and the location, she can get transportation to her physicians.

Martha Hayes

Memory Care

Family/friend

November 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Compassionate care

My spouse has been at Brookdale for 3 months. I was initially impressed with how the staff worked well together in their compassionate approach to the residents. I’m grateful that we have our “home away from home” at Brookdale.

Anonymous

Assisted Living

Family/friend

October 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Ann Arbor

The Staff (Manage and work staff) was very good to work with and talk to on concerns. Everything was excellent.We interviewed 4 places and felt the one selected best fit my mother's needs.

Anonymous

Memory Care

Family/friend

August 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one was a resident at Brookdale Ann Arbor for a short time and everything was great for us at this facility. The cleanliness and friendliness were great. The care services and food were also great. The staff was highly competent and they took great care of my loved one. Brookdale Ann Arbor is an excellent facility. I would recommend this facility to family and friends.

Brookdale Ann Arbor

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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