308 Overlook Road, Asheville, NC 28803
Mike B
Child of resident/client
Brookdale Overlook a wonderful home for your family member.
Overall very happy with staff and facility. Treated my father like he was family! I would recommend to others, very caring environment for your family member.
Read all reviewsBrookdale Asheville Overlook
Surrounded by gorgeous natural views and local attractions — including Biltmore Estate, art galleries, and farm-to-table cafés — you will find Brookdale Asheville Overlook. Here, residents enjoy soaking up the mountainous and floral views from the community’s Southern-style porch and covered patio. Residents can embrace the lifestyle they most desire while finding just the right blend of comfort, support, and independence. Brookdale’s care team can provide as much or as little help as you need. Staff is trained to offer assistance with dressing, grooming, bathing, medication management, and other activities of daily living. The community offers meals, and daily housekeeping chores are managed for you, too. Transportation assistance, postal services, and home maintenance are also provided. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies, Plus, an alert system and keypad entries are in place to provide additional protection. For your convenience, amenities like the beauty/barber shop and therapy room are available to use as needed. In your spare time, enjoy amenities like a well-stocked library, a game room, a beauty/barber shop, a therapy room, and scenic walking paths to explore. Here, it’s all about putting your unique needs and...
Brookdale Asheville Overlook
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Asheville Overlook
A Place for Mom has scored Brookdale Asheville Overlook with 9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Asheville Overlook has 40 reviews with an average "overall experience" of 4.4 out of 5.
Christian R
Assisted LivingToured community
October 14, 2025
Lovely small community. People seemed to be happy and well taken care of. Loved the outside porches. We went at lunchtime. The food looked and smelled good. Rooms were bigger than I expected. Left with lots of information. They are in the top of my list.
Mike B
Assisted LivingFamily/friend
October 1, 2025
Overall very happy with staff and facility. Treated my father like he was family! I would recommend to others, very caring environment for your family member.
Anonymous
Assisted LivingFamily/friend
August 6, 2025
This has not been an easy time for Brookdale Overlook. Earlier this year, the director at the facility was arrested on drug conspiracy charges -- not at all related to Brookdale, but it meant her removal, and the organization has been struggling with that change. In addition, nursing staff turnover has been high. The options with regard to medical care and getting physical therapy at Brookdale have been difficult for my loved one to navigate. Outreach to me as a family member has been spotty. On the plus side, the facility is clean, seems to be well maintained, and the people are kind and they are trying to do well by the residents.
Anonymous
Assisted LivingResident/client
May 22, 2025
I love activities and can be a part of it or they bring it to me. Like, staff, caregivers.
Anonymous
Assisted LivingResident/client
May 22, 2025
I'm an artist and love to be busy. I'm always doing something love where I love.
Linda (Michael)
Assisted LivingFamily/friend
May 22, 2025
The workers are so helpful and nice. It's a great place to go when you need assistance.
Anonymous
Assisted LivingFamily/friend
February 28, 2025
The facility is a tad bit dated, but it's in very good repair, and there is plenty of outdoor space. The staff have been exceptionally supportive and helpful.
Michael
Assisted LivingFamily/friend
August 27, 2024
I would recommend to others. No facility is perfect but I'm very pleased overall. Management and health and wellness director very responsive to our needs.
Anonymous
Assisted LivingFamily/friend
August 1, 2024
Mom only had one week at Brookdale. She had a mini stroke or episode that made us take her to the hospital. They did not want her back at Brookdale because they didn't have the care she needed so we moved her into a skilled nursing facility. She really liked Brookdale for that week so I would still recommend them for assisted living. Brookdale did a great job making Mom feel at home and comfortable. Surprisingly for us, she went to the dining room for her meals rather than staying in her room. Her incentive came from being placed with someone with similar interests and they became good friends. They work to make people happy and that is one of the top best things that can happen
Josh
Assisted LivingFamily/friend
May 29, 2024
The entire front office quit or was fired in one week, except the sales woman. The RN was overworked and didn't reply to our inquiry's. They need more staffing for cna's. Our father had to fight to get a bath once every 10 days. The food was real bad. The cost suddenly accelerated with zero explanation. I would beware and seek elsewhere. The Interim director blamed problems on " people not wanting to work" and folks being able to " make more at Burger King. " When I suggest perhaps he should increase the pay, he seemed confused. The cna's worked hard, but there wasn't enough of them.
Anonymous
Assisted LivingFamily/friend
May 17, 2024
My loved one is currently a resident at Brookdale Asheville Overlook and the overall experience has been okay so far. However, I am having trouble getting responses and follow ups when I reach out. Otherwise, the staff is extremely friendly!
Becky
Assisted LivingFamily/friend
May 13, 2024
I love that my mom had a private room, but also had a friend next-door and other friends that she could eat with or sit on the porch with but she had privacy if some of her family or friends came to see her. I love that she didn't have to try to prepare meals herself or live alone, and it was a friendly convenient place for family to visit. We were able to have a birthday party for her in the big family room. I loved being able to visit with her on the front porch during the summer. I loved being able to be involved with activities like helping to plant flowers for the flowerpots in the summer. I loved that she had some therapy if she needed it. The meals were always delicious and the activities were outstanding! We got to have a tea party at Mother's Day. We had celebrations for Valentines and Halloween and people visited to sing on occasion or she loved church and being able to have a regular Church Sunday like she did at home. my experience with Brookdale was wonderful and I think my mom enjoyed it as well. She would've loved being at home, but she would've been lonely and she had friends and purpose at Brookdale!
Anonymous
Assisted LivingFamily/friend
November 16, 2023
We live out of state and they were very communicative during the move in process and made it very easy despite being physically far away. Whenever we have questions or want an update about how she's doing we can always get ahold of someone.
Anonymous
Assisted LivingFamily/friend
November 8, 2023
All staff at Brookdale Asheville Overlook work as a team. The staff are very helpful to residents and encourage safe independence. Staff speak to residents and remember their likes and dislikes. They communicate to each other between shifts. Housekeeping is done daily. Deep clean is once a week. When required, emergency housekeeping is done promptly by any available team member. Laundry is done separately for individual residents. From the moment I called and expressed my decision for Mom to move into Brookdale, [name removed], in sales, welcomed me for another visit. He showed me the available room and told me when furniture and items could be moved in. [Name removed] also went that very early afternoon to meet Mom and to do an evaluation. [Name removed], RN, completed her evaluation in the late Friday afternoon visit. I was notified by [name removed] that Mom would be welcome in the Brookdale Asheville Overlook community. Mom has been there for about a month now. She has been receiving attentive care, both OT and PT, assistance with bathing, and involvement in activities. She is strongly encouraged to come to the dining room for meals. The meals have been good quality and are served individually with her preferences met. Med techs are attentive when giving meds and remain close to encourage drinking and swallowing. Activities are provided daily. Social, emotional, physical and cognitive activities are available each week. Spiritual gatherings are offered. Mom has been cared for with a professional, compassionate approach. I would definitely recommend Brookdale Asheville Overlook and the current team to others.
Becky
Assisted LivingFamily/friend
March 6, 2023
It has been a great experience for our family at Brookdale Asheville Overlook. It seems like they do a really good job with the food and it always smells really good when I visit during meal times. If I had a recommendation, it would be maybe that they could cut down on the portion sizes and not have as many starches or breads. I think they are awesome and I would definitely recommend this facility to others looking.
anonymous
Assisted LivingFamily/friend
September 16, 2022
We chose Brookdale Asheville Overlook because of the cleanliness of the facility, the friendliness and helpfulness of the staff and the staff, and the activities. Mom also fell in love with the room they had available for her. She is really enjoying all the activities that they have provided. They do things like ice cream socials, scenic rides and then this week has been spirit week so each day was a different decade they dressed up for. I would definitely recommend them.
Bettye Dorn
Assisted LivingToured community
July 4, 2022
Looking for a place for our mother was not easy, but [name removed] at Brookdale gave us room to breathe and listened attentively to all of our questions. From the moment we pulled into the parking lot , we felt welcomed and had yet to meet anyone. That may sound odd, but after visiting over 6 places, we could get an immediate idea of the type of place we were about to walk into. Brookdale was clean, staffing was adequate, and most of all the residents were smiling and engaging with each other. It was definitely a welcoming, family atmosphere.
anonymous
Assisted LivingFamily/friend
January 28, 2022
Some of the promises that were made in the beginning are not being carried through with. They have had quite a bit of turnover, the core staff are great, but the temporary staff have not been the best. We do wish the care was more consistent.
anonymous
Assisted LivingToured community
January 25, 2022
This was an excellent community the only thing was the add on cost put us beyond our budget and we were not able to go with this community.
Anonymous
Assisted LivingToured community
October 22, 2021
I thought it was dark inside. The rooms were smaller. The outside had a lot of porches.
Brookdale Asheville Overlook
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.