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Brookdale Cary

7870 Chapel Hill Road, Cary, NC 27513

For pricing & availability:
(866) 374-4058
8.6
Review score
27 reviews
Add review
8.6
Review score
27 reviews
  • 5 star
    53%
  • 4 star
    26%
  • 3 star
    7%
  • 2 star
    7%
  • 1 star
    7%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Cary
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Brookdale Cary
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Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

Brookdale Cary

Very bright and cheerful. No bad smells. Has a library. Staff is helpful and will let you know how your relative is doing . Food is pretty good. You can bring in food for a party.per friendly. Have a lot of programs for the person staying there and also for the family

Read all reviews

Brookdale Cary

Located in a quiet residential neighborhood, residents of Brookdale Cary can look forward to memory care services in a safe, unique, and home-inspired atmosphere.

At Brookdale Cary, there are two memory programs available: the Clare Bridge and Solace programs. The Clare Bridge program was created more than 30 years ago. Although it continually evolves with new research, the goal is to provide residents with six planned activities per day. These activities help residents use their current skills, while preserving their abilities and true selves. The Solace program does not replace any key elements of the Clare Bridge — it simply adds to it. A few important highlights include incorporating music and aromatherapy into residents' routines, as well as assisting with bathing, dressing, grooming, and other activities of daily living.

The single-story community is built to protect and provide feelings of familiarity. It incorporates a variety of helpful features like circular pathways and wayfinding cues. Rest assured, dementia-trained staff members are available to meet your one-of-a-kind needs. Many residents find comfort knowing staff is available 24-hours a day, seven days a week to be alerted to an emergency. Additionally, the community incorporates extra safety features like a 24-hour security system and keypad entries.

...

Senior living options offered

  • Memory Care

Brookdale Cary

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Cary

8.6 out of 10
Review Score27 reviewsWrite a review
Overall Experience
4.1
Cleanliness
3.9
Friendliness
4.5
Care Services
4.1
Staff
4.4
Meals & Dining
4.2
Activities
4.3
Value for Cost
3.8

A Place for Mom has scored Brookdale Cary with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Cary has 27 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 7/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

July 1, 2025

5.0 out of 5 stars
Verified Review

Brookdale Cary

Very bright and cheerful. No bad smells. Has a library. Staff is helpful and will let you know how your relative is doing . Food is pretty good. You can bring in food for a party.per friendly. Have a lot of programs for the person staying there and also for the family

Wendy C

Memory Care

Resident/client

January 31, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truly caring community

This is a wonderful community with highly trained, compassionate staff. Every member of the staff, including administration, kitchen, nursing staff and of course the caregivers, are trained and experienced with how to interact with people with dementia, and treat the residents with respect and dignity. They are all attentive and highly responsive to any requests or concerns from families. While very professional, the community also feels much more like an extended family than a business. I cannot recommend Brookdale Cary highly enough.

Robert M

Memory Care

Family/friend

October 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Cary review

I thought Brookdale Cary was very expensive, but I have no other facilities to compare the cost to. Most of the staff were very caring to both my wife and me.

Anonymous

Memory Care

Family/friend

June 13, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Our Experience

My loved one was previously a resident at Brookdale Cary and we didn't have a good experience overall. I moved my loved one out after about a month. There was not enough supervision and help for my loved one. I regret putting my loved one there.

Anonymous

Memory Care

Family/friend

April 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Wonderful Place, Highly Recommend

The staff is very well trained and genuinely caring of all the residents. They provide a number of interactive activities and entertainment. Above all, the atmosphere is much more family-like than any other place I've seen. I would highly recommend this facility to others with family members suffering from dementia. They only have dementia residents, so the entire staff is trained in and is very experienced with getting dementia residents comfortable with receiving care, and they treat them with dignity.

Anonymous

Memory Care

Family/friend

January 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Overall satisfied

Carpeted floors in room make them difficult to clean. Rooms probably need a bit of updating. Staff is very friendly. Overall I would recommend Brookdale Cary to others looking for memory care.

Anonymous

Memory Care

Family/friend

September 27, 2023

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Started off great, gone downhill

Initially I was thrilled with my experience. They had wonderful, kind staff and good ratio of staff to patients. Within the last year however things have changed drastically: prices went up but staff numbers went down, and constant turnover...I don't even learn their names anymore. Also, as soon as anything beyond very basic care is needed I am required to pay extra for one-on-one care because they don't have the staff to actually be with the patients. The price is already exorbitant but one-on-one care really adds up each month too. I never see staff in the common areas overseeing patients unless they are distributing snacks or moving them to the dining hall. I get that staff needs to shower patients, do laundry and help prepare for meals BUT their primary job is to care for the patients and the do not have the numbers to be able to make this happen. It's a real shame because it used to be such a positive experience, but now it breaks my heart for ALL the patients whenever I visit.

Anonymous

Memory Care

Family/friend

August 23, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

There is no perfect assisted living/memory care facility

Things we like about the community: The care staff is kind and attentive. Things we dislike about the community: Brookdale Cary is often short-staffed. The RN was horrible. She has departed and management is in process of a new hire.

Lois J

Memory Care

Family/friend

December 21, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Place for Memory Care

My sister is living at Brookdale. I visit often and I am happy with her care. Residents are encouraged to participate in activities and to spend time out of their rooms. They are supervised and treated with respect. The staff is very friendly and knows each resident by name. It is clearly a challenging job and since the facility is memory care only, all staff members are trained. I would recommend this facility. It is truly a community.

Susan P

Memory Care

Family/friend

November 10, 2022

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Brookdale Cary. Lies being told.

Brookdale Cary is the worst place for your love one, my mom has been at Brookdale Cary for one year and everything that they told us that will take place In my mom‘s care has not been done there’s not enough managers or CNA‘s to help with the patients, different agency workers are there every day. Also patients are not getting showers as they supposed to. The night shifts are always short. there’s not enough workers, the management team at the front office tells a lot of lies residence fall and get hurt and the things that the CNA says is that they don’t know how they fell that is totally unacceptable I would not recommend Brookdale Cary to anyone it is a shame they sell you a lie and a dream. some of the aids are good and some are not. they are very rude and don’t know how to talk to family members. The sales manager he’s another liar, he needs to be fired but I guess it’s all about brining in the money. Before agreeing on Brookdale please research other facilities.

Doug

Memory Care

Family/friend

October 31, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Recommended

This facility is very warm and welcoming on the front end. Housekeeping is often and not perfect, but they do a good job for the most part. Ongoing communication with the family needs improvement. If we reach out we can usually get answers, but it would be nice to receive updates on dad. Especially with him being in memory care and not being able to tell us things on his own. Like activities, for example. I know they have them, but I don't know if he participates or not. One thing I would suggest is offsite activities. I don't think they have them but I think they should. Overall, dad's needs are being met and he is taken care of here. We didn't have a lot of time to look around, our need was pretty immediate. If we would have had time to look around, I'm not sure this would have been our top choice. However, it's working out ok. I would recommend them to family and friends.

RM

Memory Care

Family/friend

October 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great Facility

My loved one really likes it here. She likes the staff and likes the meals. They take excellent care of her. I love the outdoor areas and patios. It's a great facility.

Tami

Memory Care

Family/friend

July 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place for Dementia Patients

It has changed since the beginning. The staffing has been better since COVID. The staff is really good. My mother does not complain about the food, she seems to eat to everything. They did not have anyone over activities for a while but they just hired a new director, so now they have a full time person, and plan to get a part time person. Prior to getting a new director, mom enjoyed Bingo, and they offered exercise every morning, and they have a bowling game. I like the facility because it is only dementia patients. Mom gets great care. If a loved one has dementia, go to a facilty that only deals with that. A lot do not have the training. Someone who knows what a dementia patient is very important, and where staff is focused only on dementia. Once per month, they have family educational night, in which the former caregivers can come in and you can talk about what loved ones are going through.

William

Memory Care

Toured community

December 13, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community looked very good just at the end it came down to the one that we felt was located in the best place and that the care and providers that were offered fit our loved ones needs. The tour was good.

Jan

Memory Care

Family/friend

April 14, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

so grateful we found brookdale

The care is very personable and caring and the caregivers are loving and they are 100% vaccinated. communication between the staff and our family was good and they kept us well informed. I would recommend this community to others.

Jeffery H

Memory Care

Family/friend

February 18, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Meals & Dining
5.0

my review

The community is very expensive but they take good care of the residence here. I would definitely recommend this community to others. The community is on lockdown right now.

Anonymous

Memory Care

Toured community

December 5, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Facility has rooms for 50 residents and is set up like a small village with major activities held in area referred to as "the village square." This is set up to care for people who need an assisted living or memory care situation. They are not prepared to offer nursing home care for someone bed bound at this facility. While I was there a resident was walking the halls and my guide was concerned because they were not using their walker, but we did not stop to assist him. Also, there was a distinct odor when I entered the building.

Anonymous

Memory Care

Toured community

January 10, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Good Tour of this Community

I had a good tour of this community. The staff was kind, and friendly to my family, and my self. The community appeared to be well-kept, and clean. It was a nice experience, but we found a community that suited my mother needs better.

Sue

Memory Care

Family/friend

April 22, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Your Loved One Will Love Brookdale Cary!!!

My Mother has been a resident at Brookdale Cary for a month. She really likes living here and I cannot say enough great things about this community. The staff and care along with the community is SUPERB!

Anonymous

Memory Care

Family/friend

January 26, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Going well

The staff here is very helpful and accommodating. The facility itself is always clean and well kept. So far, there haven't been any major issues. We have no complaints about the staff or the facility. Things are going well.

Brookdale Cary

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Map of the neighborhood around Brookdale Cary

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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