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Brookdale Chanate

3250 Chanate Road, Santa Rosa, CA 95404

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(866) 374-4058
8.6
Review score
41 reviews
Add review
8.6
Review score
41 reviews
  • 5 star
    44%
  • 4 star
    41%
  • 3 star
    10%
  • 2 star
    5%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Chanate
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Elizabeth F

Resident/client

5.0 out of 5 stars

Chanate is a winner

The building itself in its woodland setting is warm, full of light and lovely. The staff and residents are welcoming and friendly. The meals are excellent. This is WAY different from the other glass and steel places we visited.

Read all reviews

Brookdale Chanate

Embrace a woodsy and cozy cabin-like feel, here at Brookdale Chanate. Tucked away in a quaint, residential neighborhood, residents of Brookdale Chanate can embrace the charm of small town life while finding easy access to metropolitan amenities. With the many local cafes and boutiques throughout Northern California’s renowned wine country, it’s easy to make the most of each day. The community’s stunning hillside location offers an abundance of spectacular views, however, residents can find just as much beauty on the inside, too. Here, compassionate staff members provide personalized memory care and assisted living services. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, the community offers the additional protective measure of an emergency alert system. While staff promotes safety and provides tailored care services, they also manage residents’ daily chores, including cooking, cleaning, lawn care, home maintenance, and more. Meanwhile, residents can take advantage of on-site conveniences like a concierge service, postal services, and a beauty and barber shop.

Community Services and Amenities

Do you enjoy participating in engaging group activities, or embracing your days solo? Here, you can choose from many different options. Set your alarm and wake up early...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Chanate

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Chanate

8.6 out of 10
Review Score41 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.1
Friendliness
4.4
Care Services
4.2
Staff
4.1
Meals & Dining
4.2
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Brookdale Chanate with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Chanate has 41 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 41 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Elizabeth F

Assisted Living

Resident/client

September 11, 2025

5.0 out of 5 stars
Verified Review

Chanate is a winner

The building itself in its woodland setting is warm, full of light and lovely. The staff and residents are welcoming and friendly. The meals are excellent. This is WAY different from the other glass and steel places we visited.

Anonymous

Assisted Living

Family/friend

September 3, 2025

3.0 out of 5 stars
Verified Review

Brookdale Chanate works hard to please your loved ones

The management team has been changing a lot this year! Hopefully they will stay still now. I like the staff now. They try hard.

Susanne L

Memory Care

Family/friend

June 18, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring staff and comfortable living

I am responsible for my 96 year old former neighbor who is now 96. He entered assisted living at Brookdale Chanate three years ago. In the past year, he moved to the Memory Care unit there. The staff at Brookdale has been attentive, kind and helpful. They all know the residents by name and understand their habits and needs. The dining room in the main building is lovely and food is good. The facility is clean and never smells bad. The staff in the memory care unit works hard to engage the residents. They handle medical emergencies well. There has been a lot of turnover at the executive level but there is now a new ED in place. I would recommend.

Anonymous

Assisted Living

Family/friend

April 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
1.5
Activities
5.0
Meals & Dining
5.0

Brookdale Chanate review

I never stayed at Brookdale Chanate, but we had a wonderful friend who stayed there briefly. I loved the atmosphere at Brookdale Chanate and the lady in charge of sales, [name removed] did everything she could to make it comfortable for our friend. On a scale of 5, [name removed] is a 5000. So, overall experience, 5. Value for the money, 5. Activities, 5. Food and dining room, 5. Administrative staff, don't know. Cleanliness, 5. Friendliness, 5. Quality of care: this was the issue for our friend. He really needed attentive care by CNAs - maybe he needed more care than can be offered by an assisted living facility. I think if he were alive today, he would say a 1 or 2. He ended up in a high end board and care that met his needs entirely.

Anonymous

Memory Care

Family/friend

March 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Brookdale Chanate

The staff in memory care was very attentive to my sister. Quality of food. Yes, we would recommend Brookdale Chanate to other families based on the experience we have had so far.

Ann

Assisted Living

Resident/client

February 17, 2025

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Lovely place if you don't need assisted living

Surroundings are lovely Its clean and I love my studio. The staff is nice and the residents are friendly, The meals are very good. My complaint is with management. Not enough staff and a high turnover in management, The director we have is temporary and divides his time with another Brookdale facility. When I get my bill it bills me for services but doesn't explain what they are. I have to get the proper person to explain what I am paying for this is just wrong. Found I was being billed for services i wasn't getting. I am in a wheelchair and need a walker to stand up. I am at their mercy I have to be pushed to meals and activities. Sometimes waiting up to 45 minutes. Today was a good day everyone came on time. Just wish they would have more staff and permanent management.

Anonymous

Memory Care

Family/friend

October 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Brookdale Chanate review

Improvements could be cleaning patient rooms better, especially the floor. However, yes I would recommend them to other families.

Anonymous

Assisted Living

Family/friend

August 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Staff
4.0
Meals & Dining
5.0

Our families experience

Overall the staff members at Brookdale Chanate seemed friendly was a little concerned about care but they were going through some transitions at that time so I cannot be certain now. I would say to meet with the director personally that was one of my issues at the time we kind of were handed off to other people at times

Anonymous

Assisted Living

Family/friend

June 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Our Experience

My loved one was previously a resident at Brookdale Chanate and the overall experience at this facility was great. However, ultimately, my loved one didn't feel that they could count on the medical assistance that was being provided.

Anonymous

Assisted Living

Family/friend

January 18, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

Understaffed

They need a new ED. But overall it's ok. It was close to my house, within my budget and I could eat in the dining room with my loved one.

Anonymous

Memory Care

Family/friend

September 29, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Brookdale Chanate review

Based on the experience we have had so far with Brookdale Chanate and the reason we gave them a 2 is because they could improve pretty much on everything at the community

Anonymous

Assisted Living

Family/friend

September 22, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Brookdale Chanate Care

The staff is very friendly to my mom and to our family. They do take a serious interest in the care of the residents. However, it does appear that they are short staffed, since there is quite a delay in response times to emails/calls.

Rob D

Assisted Living

Family/friend

September 15, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Wonderful facility which needs some business TLC

My mom has been a resident for several months now and overall its a terrific facility - good staff, safe, good meals, activities...just working through bumps on the business side...billing issues, scheduling of services, transportation issues. Nothing major.

Lisa F

Assisted Living

Family/friend

July 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It was a perfect fit for my mother and my family is happy with our choice

All categories above get 5/5 stars. The main reason we chose Brookdale Chanate over other places we initially looked into was because of the hospitality of the staff as well as the residents. They have a perfect staff and a very welcoming community, my mom loves it there!

Gary

Assisted Living

Family/friend

July 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

our families experience

The staff were friendly for the most part, management was great, but the care givers seemed a bit over burdened at times by not responding to the call buzzer in a timely manor. With that being said they were having staffing problem while my mother was there she passed a short time later. We would recommend this community to other families depending on their loved ones needs and to make sure that they can accommodate their needs.

anonymous

Assisted Living

Family/friend

November 10, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

our families experience

We really like the staff members overall they were pretty good to deal with - we did have a concern while our loved one was there that we actually witnessed a few times. Sometimes the staff members would not come when our loved one needed assistance which is why the overall rating received 4 stars. However overall our loved ones needs were met pretty well.

Patrick M

Memory Care

Family/friend

April 27, 2021

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Staff
4.0

Haven't review enough

We have not been able to see the inside of the community, and we have not been able to see the meals ourselves but from speaking with our loved one they did not seem like they are a big fan of the food.

Susan

Memory Care

Family/friend

March 30, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended, check it out!

When I was looking, one of the things I noticed about Brookdale is that they are an all inclusive package. You do not get charged for individual things on top of the monthly amount which can make a big difference. The director sends updates regularly about what is going on inside the facility and the staff members on the floor are almost always available. They also are sending me pictures of things that he is participating in and he seems to really be enjoying the activities. I would absolutely recommend to others looking.

Joni

Assisted Living

Family/friend

March 17, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
3.0
Meals & Dining
1.0

Taking Care of Your Loved Ones During a Pandemic is Not Easy!

Do your homework, and make sure this is the right place. Ask lots of questions to make sure what you're looking for is what they can offer, and tour if you can. It's very difficult to say due to Covid. We weren't able to visit after move-in, except for outside visits, which were not pleasant during wintertime. But we did love the redwood trees all around, and the rustic setting. It's a nice yard. Our loved one said everyone there was wonderful. The few times we were in his room, we noticed trash wasn't emptied, and there was old food in the fridge. Although I don't know if that was even part of their job. Our loved one didn't care for any of the food and lost a lot of weight. They kept bringing the same thing when we asked them not to bring it and were not very accommodating about options We thought our loved one was going to be more independent as far as care needs, but in the end just needed more care than was available at Brookdale. We were sort of at odds with the head caregiver from the start. But we had a great relationship with the executive director , The main director was kind of elusive and has since then left. I wish they had tried harder, and I think I just expected more. I understand it's difficult during Covid. Aside from the food, our loved one had good things to say about the staff and felt well cared for.

Pat B

Assisted Living

Family/friend

January 12, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My review

I like this facility also and they have several care options available. I would recommend this community.

Brookdale Chanate

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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