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Brookdale Farmers Branch

13505 Webb Chapel Road, Farmers Branch, TX 75234

For pricing & availability:
(866) 374-4058
9.7
Review score
54 reviews
Add review
9.7
Review score
54 reviews
  • 5 star
    47%
  • 4 star
    30%
  • 3 star
    17%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Farmers Branch
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Brookdale Farmers Branch community exterior
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Ann C

Child of resident/client

5.0 out of 5 stars

Mothers New Place

Move in process due to a number of administrators being ill and absent was not easy. Staff treatment of my mother has been phenomenally loving and kind. I don’t think I could ask for better treatment for her. They are very supportive and thoughtful of her. I’m not sure about the food situation because there’s extra in her fridge but she has not complained. She is very appreciative of them.

Read all reviews

Brookdale Farmers Branch

You will find Brookdale Farmers Branch in the greater Dallas-Fort Worth area, situated on five acres of landscaped property in a peaceful residential neighborhood. Here, you can make yourself at home while letting your chores and worries disappear. Each day, staff members manage your meals, daily housekeeping, and personalized care services. All residents receive a comprehensive care plan to support their goals, needs, and lifestyles. This means you can receive assistance with bathing, grooming, dining, and other activities of daily living whenever you need it. Rest assured, trained team members are available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system is in use, as well. An added plus is that the community is close to many shopping malls, parks, and medical facilities.

The residents at Brookdale Farmers Branch can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices,...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living

Brookdale Farmers Branch

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Farmers Branch

9.7 out of 10
Review Score54 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.2
Friendliness
4.3
Care Services
4.4
Staff
4.9
Meals & Dining
4.6
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Brookdale Farmers Branch with 9.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Farmers Branch has 54 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 54 reviews

Last Updated: 8/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

August 8, 2025

2.0 out of 5 stars
Verified Review

Don't live here

Staff overworked, undertrained, underpaid and overrated. Very few activities and zero fun. Cook does as best she can with what she has. Average food at best. Schedules are not kept or consistent. Poorly run facility.

Anonymous

Assisted Living

Family/friend

May 28, 2025

3.0 out of 5 stars
Verified Review

Not as great as it seems

The staff are not completely transparent. This is not a place a would recommend to just anyone.

Ann C

Assisted Living

Family/friend

March 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Mothers New Place

Move in process due to a number of administrators being ill and absent was not easy. Staff treatment of my mother has been phenomenally loving and kind. I don’t think I could ask for better treatment for her. They are very supportive and thoughtful of her. I’m not sure about the food situation because there’s extra in her fridge but she has not complained. She is very appreciative of them.

Anonymous

Assisted Living

Family/friend

December 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional community feels like home

The community and team are nothing slight than exceptional. The mgmt is so professional and kind. The care team and nurse make her feel valued and safe I am always invited to join for activities out of the community or in the community. Thank you for helping to create an inviting community.

Skip P

Assisted Living

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Really Nice.

Super friendly and professional staff. Nice clean facility. BFB has a comfortable feeling. The community is in a safe neighborhood of Farmers Branch, a suburb on the northwest edge of Dallas. Highly recommended.

Jack B

Assisted Living

Family/friend

December 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Taking care of my mother

This is the third facility that my mother has been in. My mother is 97 years old and in very good health. I truly believe that this is where she belongs. Every time I have visited the facility I always find it to be clean and well kept. The staff is always friendly and helpful. In the last year my mother has needed help with a couple of issues. One major and a couple of minor ones. The major issue was beginning the process of receiving funds from a facility care insurance policy. I would like to single out [name removed]! [name removed] has been amazing to work with. She helped with all of the paperwork and communication with the insurance company. She is always willing to call me and communicate any issues that my mother might be having and offer advice or suggestions to solve any issues we might be having. I appreciate everything that the staff does to make my mother's care a very positive experience.

Ken H

Assisted Living

Family/friend

December 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Aunt loves it there. I do too

Great staff Clean Professional Lighthearted Safe and homey Food is great Activities are nice even though she doesn’t usually go on outings. But have options I would highly recommend this community to others Centrally located too

Michelle B

Assisted Living

Family/friend

December 19, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Brookdale

When we chose Brookdale Farmers Branch for my mom, we were hoping to find a place where she would be well-cared for and happy. The staff are professional and compassionate. They go above and beyond to ensure my mom is comfortable and cared for. Communication with the facility has been excellent. The staff is always available to answer any questions. My mom says the staff is her family. She is happy and well taken care of. I can confidently say that we made the right choice.

Anonymous

Assisted Living

Resident/client

December 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I'm so grateful that we found Brookdale Assisted Living. The people here are so caring and sweet. We felt welcome from the very start of my moms time here. Mom walks a lot more than before she moved in the Brookdale, and she has gotten a lot of great helps with walking and remembering things. She has good things to say about everyone here. I've noticed it, too. Everyone here is so nice.

Amy M

Assisted Living

Family/friend

December 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would choose Brookdale again and again

I am so thankful that our family chose Brookdale for my aunt. The facility feels very comfortable and clean to me. The staff was incredibly helpful during the administrative process to get her moved in. My aunt has lived there 14 months so far, and we intend for her to love out her days there. She is so peaceful and much healthier how than when she moved in. The staff are helpful and friendly in every way.

Rhonda C

Assisted Living

Family/friend

December 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Found a great place for mom

We recently moved my mom into Brookdale and I couldn't be happier with the decision. From the beginning. I was impressed with the friendly and welcoming atmosphere. The staff are helpful, attentive and genuine in their care. Both the staff and residents is a welcoming community. Another highlight is the food. It is really good! It is a difficult decision to find the right place for a loved one and I feel she is surrounded by a warm, supportive environment.

Melissa L Howell

Assisted Living

Family/friend

November 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Farmers Branch

Brookdale Farmers Branch (BDFM) has got to be the best value when it comes to assisted living in Texas. Several relatives in other cities have used facilities that are either NOT as nice as BDFM or ARE as nice but cost more. [names removed]are wonderful to work with - every step from tour to move-in and communication about our loved one. As a result, my mother-in-law has easily settled in and is socializing and participating in activities. This is truly unbelievable. Before moving to BDFM, she sat and watched TV all day and had to be prodded to change out of her pajamas during the day. Thank you, [name removed] and team - you have made our transition nothing short of life-changing!

Anonymous

Assisted Living

Family/friend

October 31, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

More than just an assisted living

I am so pleased with the care my dad receives at Brookdale. It feels like family. The staff go above and beyond to make sure my dad us well cared for.

Anonymous

Assisted Living

October 31, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Facility

The staff is totally incredible and the community has a family mindset. Everyone works together as a team in assisting clients with laughter and LOVE. It feels like home.

Naomi S

Assisted Living

Resident/client

October 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love this place

When I started my search for a place for my mom. I went to the oldest place. I didn't have to look any further. The people at Brookdale Farmers Branch were so friendly, understanding, and knowledgeable, I knew instantly this was the right place. Mom has been here 5 months and I know she is being well cared for.

Anonymous

Assisted Living

Resident/client

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I am thankful for the many people of the staff who work hard at making this facility a happy & safe home for residents. Thank you all!

Christian S

Assisted Living

Family/friend

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Farmers Branch Rules

Prior to relocating to this Brookdale facility from another Brookdale facility, my cognitively impaired Uncle led a rather dull life due to the former facility's limited social activities and overall environmental stimulation. Since residing at his current Brookdale facility, his social life has not only improved, but his overall quality of life. The staff at his current Brookdale facility also leave significantly less to desire, as they have been and remain phenomenol, often going above and beyond that which is required by them. For these reasons, my family and uncle are very fortunate and grateful.

Judy

Assisted Living

Family/friend

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Outstanding Care & Compassion

My brother has been at the Brookdale Farmer's Branch facility for close to two years & as a retired RN, MSN, I have total & complete confidence in the staff!! This is my brother's 3rd adult living facility but definitely the best and I've never seen him happier!! The staff is friendly, competent and always goes above & beyond for the resident!! This facility provides a safe and secure environment!! Additionally, Brookdale provides optimum stimulation through well planned activities!!

Mark S

Assisted Living

Family/friend

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Home is Found

My dependent brother-in-law needed a safe, stimulating home environment after we relocated to Texas. After a thorough search of the area, this facility met all his needs. A caring staff, superb management, well planned activities, great food, clean environment ... it has it all. Highly recommend.

Anonymous

Assisted Living

Family/friend

December 28, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

The move here for my mother was made very easy by staff & caregivers. I would recommend this facility to anyone.

Brookdale Farmers Branch

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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