5125 Highbridge Street, Fayetteville, NY 13066
Anonymous
Loved one of resident/client
Would recommend
A lot of confusion about what personal items were needed and the receptionist often called with a list from the resident before checking with staff. my aunt usually stayed more in her room
Read all reviewsBrookdale Fayetteville
Find your purpose and embrace a sense of belonging when you begin your care journey at Brookdale Fayetteville. Here, dementia trained team members learn about residents' histories, routines, and preferences to offer them person-centered care services each day. In an effort to provide well-rounded support, Brookdale Fayetteville offers two unique memory care programs. The Clare Bridge program — an exclusive brand of dementia care created more than 30 years ago — supports residents in the early stages of dementia. The program provides residents with six gently structured activities a day, which encourages the use of their individual skills and abilities. The Solace program provides an additional layer of support, and is designed for residents in advanced stages of dementia. This specialized program includes more hands-on personal care, such as assistance with grooming, and incorporates activities with sensory stimulation, like music and aromatherapy.
It’s also important to note that staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and a 24-hour security system are also in place to provide added security and protection. While individual care services, meals, and housekeeping chores are managed each day, residents can look forward to more...
Brookdale Fayetteville
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Fayetteville
A Place for Mom has scored Brookdale Fayetteville with 8.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Fayetteville has 27 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Memory CareFamily/friend
September 19, 2025
A lot of confusion about what personal items were needed and the receptionist often called with a list from the resident before checking with staff. my aunt usually stayed more in her room
William
Memory CareFamily/friend
August 21, 2025
I would recommend following a checklist to compare all communities visited. We chose Brookdale for a couple of reasons. We had previous interactions with one of the staff as she worked for my dad's previous place of residence. And secondly it worked out for me as I sometimes work on that side of town so I could stop by and visit
Anonymous
Memory CareFamily/friend
August 14, 2025
We chose Brookdale in Fayetteville because of proximity to her friends and proximity to my sister's place of work. We also chose it because it was the highest rated that her physical therapist has ever dealt with. Mom is doing very well and we are thrilled with the facility.
Anonymous
Memory CareFamily/friend
August 5, 2025
Dad had two incidences where he hit or punched someone and they immediately upped what he had to pay . They did not want him there. He had dementia of course. And they did not know how to handle his situation. They sent him to the hospital 3 nights in a row because he was waking up in the night and taking things out of the drawers etc. and they they tried to stop him with force, that he didn't understand. So he fought back. Again, he has dementia. They were not equipped with the knowledge they needed to take care of the not-perfect man with dementia.
Laura H
Memory CareFamily/friend
July 11, 2025
They have lots of activities. She is well taken care of. Whenever I stop by the place is very clean. They have outings and good food.
Anonymous
Memory CareFamily/friend
April 25, 2025
There is a ridiculous "buy in". Over $[fee removed] on top of the monthly fee. You are responsible for all toiletry needs etc . They do have geriatric NP available so no need to try to figure out outside doctor appointments. I have heard from the staff nurse frequently.
Anonymous
Memory CareFamily/friend
March 31, 2025
The facility is very welcoming and homey. You get a community feel when you walk in. I've found the staff to be very friendly and patient.
Charlene F
Memory CareFamily/friend
November 10, 2024
I can’t begin to say how wonderful the staff and atmosphere are at this facility. My mother has adjusted beautifully. She’s clean well fed and happy. This facility has been a god send. When you walk in your greated with a smile . The place is so clean and so are the rooms. There’s always something going on.
Jeff H
Memory CareFamily/friend
May 6, 2024
Staff was extremely caring and treated our mother as if she was their grandmother.
Anonymous
Memory CareFamily/friend
December 5, 2023
My biggest advice to any family and resident is to be on as little medication as possible and for families to monitor this closely, ask questions and actively participate in care. Then to visit often, which most don't and pay attention to the surroundings and to your loved one. The front desk people and front area was great! It started out well but with most of the staff changing and then many not staying the attention to detail suffered. The main problem was with medication and safety.- this was huge and as a result caused multiple injuries and almost cost my mom her life which is why I removed her. If they could get the residential section together with staff, cleanliness and safety it could be a good place.
Jeff Hallagan
Memory CareFamily/friend
June 23, 2023
Brookdale Fayetteville is the best place for my mother. Their program and concept is exceptional. The staff from director down is great. Everyone knows my mother and her family by name. Brookdale is struggling with staffing like every other business. They are currently without a program director which is hurting the quality of their activity program. My mother is healthier because she is getting quality food and hydration. She is much stronger than before going to Brookdale when she lived on her own. Great experience to this point.
Jim
Memory CareFamily/friend
September 20, 2021
The community is well run. The staff are attentive and are quick to respond to questions or concerns. They have a wide variety of activities available for the residents to choose from. The staff are good at engaging the residents with activities as well.
Pamela E
Memory CareFamily/friend
September 3, 2021
This community looks at the whole person and the family system and tried to manage all variables to enrich the value of life for the individual. They go out of there way to build relationships with the residents as well as the residents building relationships and creating that community among each other.
anonymous
Memory CareToured community
May 14, 2021
We had a virtual tour here, so we only got to see limited things online. But we liked what we saw enough that my loved one was actually going to go here. They ended up having some Covid cases at the time of his scheduled move-in, so they were able to place him at a different Brookdale temporarily until those Covid cases could get resolved. But we never did get to move in at Brookdale Fayetteville since my loved one passed away due to an unexpected medical emergency and subsequent decline shortly after moving in at that different Brookdale location - at no fault of theirs. But all the people I interacted with at Fayetteville were very nice, very friendly, very knowledgeable, and showed concern and empathy.
Jeff F
Memory CareFamily/friend
March 2, 2021
They send out a monthly calendar to all the families showing the activities they are offering for that month. Based upon our limited six month experience, my siblings and I would recommend this community to other families.
Anonymous
Memory CareFamily/friend
March 23, 2017
I liked this community. They were very nice and caring. They have tried everything to help us. He was allowed to have his pet with him while he was here. The staff made him very comfortable. We loved everything about this community. Very clean and a lot of interaction for him. We would highly recommend this community
Anonymous
Memory CareToured community
February 27, 2017
I have visited with a friend on several occasions. I was sad to see that there are very few aides at any time for the amount of residents. The residents seem to wander around on their own. When we visit, they always want us to engage with them, saying things like "what do we do now" or "where do we go" or "help me, I'm hungry". An example: One time a man, unclothed from the waist down, was jiggling a door handle to the outside courtyard. We spent some time trying to find an aide to assist him, it took about 15 minutes until someone came by. There is no way to call an aide (no nurse's desk, or call buttons in the hallways, etc.)- you just have to wait for someone to come by. The cleanliness is less than desirable. I would not recommend it.
Anonymous
Memory CareFamily/friend
January 24, 2017
My mother has had a pleasant experience so far at this community and seems to be very happy with how things are going so far. The thing I am most thankful for is how wonderful all of the staff are. They treat her just like family and really have made her feel welcome into her new home. My mom has had no complaints about the food and has enjoyed participating in many of the different activities they have available throughout the week. Overall I am thankful we chose this place and would defiantly recommend it.
Anonymous
Memory CareToured community
June 20, 2016
Deena was very helpful in flushing out want I was looking for in a community. This community appears to meet my Mom's needs. The facility is set up for memory care issues. It is very home like and the staff appear to be well trained to work with this population. It felt comfortable which was very important to me .I could see my Mother living here.
Leslie
Memory CareFamily/friend
May 15, 2016
My mom hasn't been there a full month yet, so it's kind of early to evaluate. My siblings and I like the cleanliness, activities, and general care so far. The security seems good. We don't like people wandering in and out of our mom's room, but I guess that's to be expected in a dementia care environment. Mom absolutely HATES the food, so we need to keep her supplied with snacks and take her out for meals as much as we can, otherwise she would be losing too much weight. Wish they would get a decent cook.
Brookdale Fayetteville
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.