138 Old Liverpool Rd, Liverpool, NY 13088
Mark
Child of resident/client
very well cared for
They feed them a lot and activities every day. The best thing for me there was they have the ability to have enhanced care. My father has a catheter and he wouldnt be able to stay without the enhanced care. They increase their frequency of "room checks" when they know it's needed for safety
Read all reviewsKeepsake Village
Keepsake Village
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Keepsake Village with 9.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Keepsake Village has 32 reviews with an average "overall experience" of 4.4 out of 5.
C S
Memory CareJuly 22, 2025
WONDERFUL Community
Keepsake village is one of a kind. The staff is fantastic, friendly and truly care about the residents who live there. Activities are plenty! Residents are engaged all day long with different types of activities to do. One on one activities are provided as well.
Mark
Memory CareFamily/friend
June 5, 2025
very well cared for
They feed them a lot and activities every day. The best thing for me there was they have the ability to have enhanced care. My father has a catheter and he wouldnt be able to stay without the enhanced care. They increase their frequency of "room checks" when they know it's needed for safety
Tom L
Memory CareFamily/friend
June 4, 2025
our family's experience
The staff was great. That what stood out the most. 2nd was a the activities and music acts that the brought in.
Mary
Memory CareFamily/friend
May 14, 2025
Keepsake Village
like it better for [name removed] than his previous memory care facility and he is doing better. I also would like you to know that this all wouldn't have happened if it had not been for the continual help in guidance of your rep, so sorry I can't remember her name right now. She is out of Texas. Because of her [name removed] did not go to a nursing home and went to a facility that actually evaluated him and helped him not only with a walker, but also his room is even kept much cleaner. One of the positive positive things is that he has now a shower in his room so that when he has accidents. It's very easy to clean him up. again, I want to thank a place for mom for sticking with me and helping me make a better choice. And if [name removed] understood he would also thank you.
Anonymous
Memory CareFamily/friend
April 4, 2025
Review for Keepsake Village
The facility is set up with 2 wings, so to speak. There is one side dedicated completely to memory care. That is what we needed for my Aunt. The staff is very encouraging and caring. They get to know the residents personally and interact with them as they would family. It took me a little while to realize that I could relinquish care to them, as I had been my Aunt's sole caregiver for a few years. They understood my reluctance to step away for more than 24hrs, my stresses, my tears. As I saw my Aunt responding positively as each day/week passed, I knew in my heart that I had made the right decision getting the care for my Aunt that I could not provide. They have PT and OT capabilities in house, with the consistency and familiarity that really bring about the best from my Aunt. With familiarity comes the ability to recognize when things aren't "quite right" with a particular resident, and a call is made to the family. In my Aunt's case, she can't remember what to do when the phone rings or how to hang it up. Therefore she does not have a phone in her apartment. I was encouraged to call and check on her as often as I needed. No matter how many times I called, they were always understanding and reassuring. Keepsake was a God send for me
Too many cost increased
Memory CareFamily/friend
December 25, 2024
At first great, but now meh
When we first moved our loved one into Keepsake (KSV), we felt like they were being cared for and mattered. The staff was responsive to our loved one's needs and safety. Several of the staff were exemplary in their care for the residents (and a few still are!). In the last six to twelve months, we feel that the cost of our loved one's care far exceeds the actual care they are receiving. We visit regularly and find our loved one sitting alone and unkempt, while staff are sitting at another table talking amongst themselves. In the couple of years our loved one has been at KSV, the cost of care has increased by nearly[fee removed]! While inflation has impacted all of us, it feels like KSV taking advantage of our unfortunate situation.
confidential
Memory CareToured community
December 24, 2024
Wonderful staff
The staff at Keepsake Village always seem to be smiling and interacting with their residents, whether it be in activities or in the dining room. The building is clean and smells great. Everyone came to introduce themselves during a tour we had. It was a great experience.
Anonymous
Memory CareFamily/friend
November 13, 2024
Would recommend.
It provided our dad with a safe and secure environment that met his daily living needs, so that he could mentally/socially flourish. He was very content and Happy! Unfortunately, he was only there 8 months because he took a fall and broke his hip and never regained ambulation, so we had to find skilled nursing care.
Anonymous
Memory CareFamily/friend
November 12, 2024
Overall Recommend
We chose Keepsake Village for the convenience of the location and the the warm welcoming professionalism of the leadership. These qualities were very important to me.
Anonymous
Memory CareFamily/friend
November 4, 2024
Not a good fit for advanced needs
This is an assisted living facility. We misunderstood and thought when they said they could continue the care as the disease progressed that they could assist in moving the patient from their bed. PT was not started after several weeks following the approval being signed. The podiatrist that treated her was not participating with Medicare Advantage so the bill was completely out of pocket.
Anonymous
Memory CareFamily/friend
September 26, 2024
Disappointed
Disappointed after moving in due to the inability to be a little flexible and refusing to share information.
Mark R
Memory CareFamily/friend
August 26, 2024
Caring, staffed well
Keepsake has been easy to deal with from the very beginning. I asked for a tour and was given one with 48 hrs. My questions were answered effectively and everything is straight forward and has been accurate. The care here is very good and makes me feel very comfortable when I’m not there. The transition for my father was quick as he now looks at keepsake as his home. They are an enhanced facility which has been important since he now needs the extra level of care and we didn’t have to change facilities
Tom L
Memory CareFamily/friend
August 23, 2024
A great place for my mother.
After looking at memory care facilities for my mother I decided on Keepsake village. It is not the biggest or the newest, and i think that is a good thing. One of the big things for me was that they have 2 registered nurses on staff. They have actvites all day long to keep her engaged. They exercise every day and my mother is walking better now than she has, and does not complain about aches and pains as much anymore. She seems happy there and likes the staff. It is expensive but there is a lot of stuff included that was not included at other facilities.
Elizabeth
Memory CareFamily/friend
August 13, 2024
Review for Keepsake Village
I would recommend them. Meals looked amazing. The place had beautiful gardens.
Anonymous
Memory CareFamily/friend
March 18, 2024
Our experience at Keepsake Village
I don't really think that our experience is necessarily a good barometer. My husband was there about a month. The reason I sent him there was because they said they could manage his diabetes and aggression. They could not. He was sent to the hospital 2x because of his blood sugar. The 2d time he stayed in the hospital until he passed away. To be fair I don't know if the place exists that would address the challenges that we faced- which is really too bad because my husband can't be the only person who had the difficulties he had, yet there seemed to be no facility which was equipped to an handle a patient like him. It was a frustrating and heartbreaking experience
Jennifer
Memory CareFamily/friend
March 1, 2024
Review for Keepsake Village
I chose this location because of the staff, the communication as well as the location. My father is very happy at Keepsake. I would recommend.And as a nurse I will tell you that staffing is an issue everywhere. The key is to be involved with the people caring for your loved one. Be involved in the day to day life.
Janet B
Memory CareFamily/friend
February 21, 2024
Positive experience and very caring staff
My loved one was in a rehab facility and when they evaluated her, the only match we could find for her was Keepsake Village. Our experience was very good. Mom was only there for 6 weeks. She had a UTI and had to go to the hospital, then rehab. After rehab she came to live with us until she passed on [date removed]
Anonymous
Memory CareFamily/friend
January 24, 2024
Review for Keepsake Village
I picked this community because of location to me. Costs have gone up, the activities are not everyone's cup of tea. They need to be geared more for active people as well as for those less active. The staff are mostly wonderful, they are willing to work with the family. Memory care is considered assisted living but the doors are locked for safety. I thought there were more services than there are. Memory Care is a lot of money but it keeps dad safe.
Anonymous
Memory CareFamily/friend
January 22, 2024
Review for Keepsake Village
We picked this community because, there was a bed available for the care she needed. I would recommend to others. Everyone was so kind.
Elizabeth
Memory CareFamily/friend
September 13, 2023
Review for Keepsake Village
For the month that mother has been there it's a great place. We picked this community because of there were nurses there that use to work with me. And the staff seemed so friendly.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.