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Brookdale High Point

201 West Hartley Drive, High Point, NC 27265

For pricing & availability:
(866) 374-4058
9.2
Review score
31 reviews
Add review
9.2
Review score
31 reviews
  • 5 star
    29%
  • 4 star
    52%
  • 3 star
    13%
  • 2 star
    0%
  • 1 star
    6%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale High Point
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Brookdale High Point
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street view of Brookdale High Point

Michelle Morris

Child of resident/client

5.0 out of 5 stars

Brookdale High Point

I felt comfortable with the staff at Brookdale High Point immediately. They went out of their way to make the move as easy as possible. My father has settled in and started making friends. I highly recommend this facility.

Read all reviews

Brookdale High Point

Located in the northern part of High Point, North Carolina, you will find the magnificent Brookdale High Point. Here, residents receive assistance with an array of daily chores and personal tasks, including medication management, bathing, and dressing, as well as other tailored services. Plus, the staff manages meal preparation, home maintenance, trash removal, postal services, and transportation, too. At Brookdale High Point, each resident is given a personalized care plan, so all their services are tailored to fit their one-of-a-kind needs and lifestyle. Brookdale’s care team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, an emergency alert system and keypad entries are also used for added safety.

While care, chores, and security are managed by trusted team members, residents can sit and mingle under the covered outdoor porch or relax by the fireplace in the cozy living room. Nature-loving seniors will enjoy the outdoor garden and greenhouse, while others can relax in the beauty/barber shop, the sauna, or the therapy room.

Community Services and Amenities

At Brookdale High Point, residents can discover new interests and passions through daily activities like creative painting classes, B-Fit classes, and resident council meetings. Group excursions are planned regularly...

Senior living options offered

  • Assisted Living

Brookdale High Point

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale High Point

9.2 out of 10
Review Score31 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
4.1
Staff
4.5
Meals & Dining
4.0
Activities
3.6
Value for Cost
3.9

A Place for Mom has scored Brookdale High Point with 9.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale High Point has 31 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 5/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Michelle Morris

Assisted Living

Family/friend

May 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Brookdale High Point

I felt comfortable with the staff at Brookdale High Point immediately. They went out of their way to make the move as easy as possible. My father has settled in and started making friends. I highly recommend this facility.

Robert B

Assisted Living

Family/friend

December 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

Brookdale staff are special

From our experience, the staff are caring, attentive, and go out of their way to ensure that our loved ones feel comfortable and respected.

Anonymous

Assisted Living

Family/friend

October 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

The activities is zero because there have been no activities at this place since my mom has been there [date removed] because there is no activities director. From what I can tell there doesn't seem to be a sense of urgency to find one either. Every time I go to this place I see the same people sitting in the same places doing the same things. I think some sort of daily/weekly activity would help stimulate these people. My mother constantly tells me she is bored. There would be more value assessed if she was getting this service she is already paying a premium for. People are friendly for the most part but the biggest gripe I have is they haven't quite figure out how to bill accurately.

J C

Assisted Living

Resident/client

June 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Dedicated staff, great vibe

I have lived here since 2022, and this is my home. There are a lot of staff that have been here since before I came, like [name removed] and [name removed], and some other really great ones like [name removed], and [name removed] I can really count on. [name removed] drives me to dialysis and she is a good one too. I have friends here and we have a lot of fun with [name removed] the activity girl. I would recommend this place to anyone.

Ricky R

Assisted Living

Resident/client

June 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love everything about Brookdale High Point

It is a nice quiet community with extremely nice employees and wonderful residents. I enjoy sending time in the common areas and in the dining room with fellow residents. The food is very good and the variety is a big positive as well! I’m really glad I made the transition here as I’m more active and I’m much more social!

Amy

Assisted Living

Family/friend

November 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels like home!

After being in the facility just a few minutes you get a sense of belonging to a family. The administration and staff are awesome! They are there to help you anyway they can! Also they are always so pleasant and have a smile on their face. As I was carrying stuff in for my dad, they were there with carts at the door ready to help. The evening I moved my dad in, the security lock on the front door kept going off and they were so patient and kind with us during that time and throughout the move in process. My dad has received excellent care and is enjoying his new home a lot. The rooms are very roomy with a nice size bathroom as well. Very easy to get around in. My dad can be a very picky eater however he has not complained about the food and has had nothing but great things to say after his meals! That’s an huge plus! If you’re looking to move a loved one into a facility like this, you definitely need to go tour this one and meet the staff. You will be very pleased!

Belinda

Assisted Living

Toured community

July 11, 2023

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Brookdale High Pointe and we thought the tour experience and the community itself and the staff we encountered was really good.

Anonymous

Assisted Living

Family/friend

June 28, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Our experience

When my mother entered Brookdale High Point in August of 2022, the entire management staff turned over and they were all new: Executive Director, Sales Manager, Billing Coordinator and Maintenance Chief were all new and inexperienced and in addition they were short staffed on the floor. They were long on promises and often short on delivery. Since we left the facility last November, I would hope that much of that has been rectified. In my mother's case, I feel that her initial assessment to determine her level of care was incorrect and resulted in her not getting the care that she needed. The food was fine, as were the activities. If in the same situation that we were faced with a year ago, I would certainly give Brookdale High Point a look and compare them to other facilities-I don't regret our choice.

Sandy

Assisted Living

Family/friend

January 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Above and beyond staff

We chose Brookdale High Point because the convenient location and I liked the way it looked, it also did not smell when you walk in. My loved one had just lost her sight and she walked in the first time and said how nice it smelled so that was huge for us. The staff is very helpful, especially [name removed] the admission sales director. She even helped us move stuff in and made the whole process easier for us. [name removed] the health and wellness director has gone above and beyond to help me with my mother and we really appreciate her. I would highly recommend Brookdale High Point.

Anonymous

Assisted Living

Toured community

November 14, 2022

5.0 out of 5 stars
Verified Review

Review for Brookdale High Point

It was a good tour experience. It cost more, and it seemed more like a nursing home.

anonymous

Assisted Living

Family/friend

July 20, 2022

0.5 out of 5 stars
Verified Review

Beware

We had a terrible experience with Brookdale. I would never recommend this facility to anybody

anonymous

Assisted Living

Family/friend

June 23, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

A good community with challenges and with a few improvements

All of the staff members seem to be pretty nice and all have a pretty good attitude. From what activities our loved one does participate in we do think they do a good job there and overall we would recommend this community to others based on our experience. We know they are struggling with outside circumstances like everyone else but we do think they could work to improve the overall quality of the meals - that is important to the residents and it will help to keep their morale up.

anonymous

Assisted Living

Family/friend

June 15, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0

Good experience

We chose Brookdale High Point because of the value for the money and we just really liked the facility itself and the people that we interacted with during our tour with them. The location is extremely convenient for our family so that has worked out well. I would definitely recommend Brookdale to others looking.

Connel

Assisted Living

Toured community

April 27, 2022

5.0 out of 5 stars
Verified Review

My tour review

We have nothing but good things to say about all of the Brookdale communities. This was a great tour and we were able to get all of the information that we needed.

anonymous

Assisted Living

Toured community

April 14, 2022

4.0 out of 5 stars
Verified Review

My tour review

This community seemed pretty good but there was another location that was closer to my home and the budget worked better for my loved one. The tours were great and they gave me all the info I needed while at the community.

Cynthia

Assisted Living

Toured community

August 16, 2021

5.0 out of 5 stars
Verified Review

my tour

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

anonymous

Assisted Living

Family/friend

July 20, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Activities
2.5
Staff
4.5
Meals & Dining
3.0

comfortable situation for the resident and family

The community is a good value for what they offer. Its neat and clean and the staff is very friendly and helpful. I would like to see more activities available for the residents. I would recommend this community to others based on my experience

Anonymous

Assisted Living

Family/friend

March 5, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

my experience

The staff has been very friendly and helpful. The communication between the staff and the family is good and they keep us updated. I would recommend this community to others

anonymous

Assisted Living

Family/friend

February 25, 2021

4.0 out of 5 stars
Verified Review

Mom turns 101 and needs to see her family

I had hopes when putting her in Brookdale I would be able to come help out since I live so close. There was no visiting inside due to covid and she was starting to forget who we were. She ended up testing positive and called and asked if I could come get her so I got her and ended up keeping her at home. The staff member here were very nice, but it was hard just due to the virus and I think it would have worked out if that wasn't going on.

Anonymous

Assisted Living

Family/friend

August 20, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

Would recommend to anyone

Brookdale High is very reasonably priced, prior to COVID they played games, they have a library. The residents planted flowers, they had arts and crafts. They would have holiday dinners, and holiday activities. They had church services on Sundays. The food at Brookdale is very good, they have certain meals each night, but if they don't like that meal they can ask for something else. The rooms are very well laid out, they have private rooms and semi private rooms. They have a big open area with a dining room.

Brookdale High Point

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale High Point

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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