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Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

For pricing & availability:
(866) 374-4058
9.3
Review score
65 reviews
Add review
9.3
Review score
65 reviews
  • 5 star
    39%
  • 4 star
    35%
  • 3 star
    20%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Kenmore
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Brookdale Kenmore
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Allison H

Loved one of resident/client

5.0 out of 5 stars

Wonderful place with lots of extras!

Our process getting into Brookdale was smooth and easy. They were very clear with their expectations and kept us informed about when her place would be ready to move in. Staff were very welcoming and attentive, and all of them have been absolutely wonderful! They come to the apartment at least daily to empty the trash and say hello. They do laundry, change the linens, and do a light cleaning weekly. Staff check on her if she does not come down for a meal, and bring the food to her if she's staying in. Coordinated medical services, transportation to appointments if needed, and a comprehensive medical report with her on medical appointments. They handle return paperwork and ensure that orders are carried to completion. Activities are plentiful, and and the staff encourage participation according to residents likes and dislikes. She is very happy, and so are we.

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Brookdale Kenmore

Enjoy refined independence paired with supportive services when you live at Brookdale Kenmore. With access to a trained staff and daily entertainment, and various local attractions close by, you’ll find there is much to look forward to here. The community is just a short drive from Buffalo State University, as well as the Buffalo Zoo. Additionally, you’ll find the Buffalo and Erie County Botanical Gardens, the Naval and Military Park, and Canalside, which features gorgeous waterfront views in the downtown area. While you spend your days planning exhilarating adventures off-site — or embracing a relaxing retirement right at home — you can say goodbye to long to-do lists filled with chores like cooking, cleaning, and washing the dishes. Instead, make use of your newfound free time participating in activities, or indulging in homemade meals crafted daily by the culinary team with fresh, nutritious ingredients. If you don’t see your favorite item on the menu, be sure to submit a personal request or recipe.

Here, each resident’s experience is tailored especially to them. Whether it’s cooking specific meals, planning activities, or providing individualized care services, the staff will learn about each resident's wants and needs to create a schedule that fits their...

Senior living options offered

  • Assisted Living

Brookdale Kenmore

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Kenmore

9.3 out of 10
Review Score65 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
4.0
Staff
4.6
Meals & Dining
4.4
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Brookdale Kenmore with 9.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Kenmore has 65 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 65 reviews

Last Updated: 8/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 22, 2025

3.0 out of 5 stars
Verified Review

Review for Brookdale Kenmore

Too expensive but a nice place otherwise. I would recommend, as long as they don't need a lot of care cause it's expensive.

Allison H

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place with lots of extras!

Our process getting into Brookdale was smooth and easy. They were very clear with their expectations and kept us informed about when her place would be ready to move in. Staff were very welcoming and attentive, and all of them have been absolutely wonderful! They come to the apartment at least daily to empty the trash and say hello. They do laundry, change the linens, and do a light cleaning weekly. Staff check on her if she does not come down for a meal, and bring the food to her if she's staying in. Coordinated medical services, transportation to appointments if needed, and a comprehensive medical report with her on medical appointments. They handle return paperwork and ensure that orders are carried to completion. Activities are plentiful, and and the staff encourage participation according to residents likes and dislikes. She is very happy, and so are we.

Patti

Assisted Living

Family/friend

April 29, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Our families experience

Although my Mom was only there 2 months, I was happy with the care she received. Yes, we would recommend Brookdale Kenmore to other families based on the experience we had

Jeff W

Assisted Living

Family/friend

February 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Caring people who try to make it like home.

We rented an apartment, but he passed away before he could move in. It was close to where he lived and family, we toured several times and liked the facility and parent also did. We loved the administrative staff they were very helpful through the complete process. Because we never moved dad in they gave us back a credit for the 1 time administration fee which they didn't have to do.

Barbara K

Assisted Living

Family/friend

January 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Would recommend

Initially I was not given a guide to how things were done there; I had to ask for something. That was disappointing. My sister's furniture was in bad shape so they did lend her a bed, dresser, kitchen set and nightstand. She didn't participate in any activities but she was informed and invited to join. As far as I could tell she received good care.

Anonymous

Assisted Living

Family/friend

December 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Nice community

Everyone is so friendly, residence and staff. Also I can visit every day if I want since it's so close. Based on the experience we have had, we would recommend Brookdale Kenmore to other families

Anonymous

Assisted Living

Family/friend

October 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Brookdale Kenmore review

We moved mom out of Brookdale Kenmore last month. They only take private pay, and she was paying a premium for services they did not provide. Promised two showers a week, got none. I had to drive over and bathe her.

Anonymous

Assisted Living

Family/friend

September 19, 2024

4.0 out of 5 stars
Verified Review

Would highly recommend it was by far the nicest place we found

We would rate it a 4+ some wait times for services seemed rather long but staff was very helpful. My aunt passed away in early spring At the time she was over 100 years of age. She was of course at first reluctant to enter assisted living but found she was very pleased with Brookdale once she settled in.

Donna

Assisted Living

Family/friend

September 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Kenmore

Great facility, good communication. We picked this community because it was close to my mother in laws support system and she liked it when she toured.

Anonymous

Assisted Living

Family/friend

July 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Kenmore

When my sister was admitted to Brookdale in Kenmore I wasn't informed about how anything worked there. A family orientation would have been very helpful. I had questions and wasn't sure who to ask. As far as I can tell her care has been adequate except I was told her laundry would be done separately. It is not. She has lost a number of things and has been given clothes that aren't hers including men's clothes.

DR

Assisted Living

Family/friend

June 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Kenmore

There are varied amenities in area from restaurants to churches to parks .. only below average point I would make is the parking or lack of .

Justine

Assisted Living

Family/friend

May 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

Personal pay options, level of care, individual independence for my father in law. Super communicative and I appreciate how quick the turnaround time was to get my father in law scheduled for a tour and moved in. House keeping is good and people are friendly. Would I recommend to others? Yes I would depending on their needs.

Diane S

Assisted Living

Family/friend

May 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Positive and welcoming

All staff have been attentive and pleasant. The facility is clean and inviting. The staff has answered all of our questions and concerns in a timely manner. The nursing staff keeps close watch on medications and any changes that occur. We have been very pleased with the care and assistance that my father has received.

Ken

Assisted Living

Family/friend

March 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Our Experience

We were told and paid for two showers a week, for 8 months we had trouble getting her one shower per week sometimes it would stretch to 10 days now we have withheld the fee for the showers hoping to motivate them.

Anonymous

Assisted Living

Family/friend

December 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

A great place for not just Mom

My loved one is currently a resident at Brookdale Kenmore. We are very pleased with the facility and our loved one seems happy there. It it expensive, but much nicer than other facilities that we toured. We would recommend Brookdale Kenmore for it's overall quality and family communication.

Michael P

Assisted Living

Family/friend

May 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional place for a loved one.

I have found Brookdale Kenmore to be an exceptional facility. It has been a great place for my family member. The attentiveness of the staff really stands out to me.

anonymous

Assisted Living

Family/friend

March 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A very very caring community for loved one

The Brookdale Kenmore community was always very clean and the staff members were just angels, especially the ones who took care for our loved one. While she was a residents the staff always knew what our loved one was up to, they knew her name and were always very communicative with us. They were very very helpful during our difficult time. They had regular activities throughout the entire day and we could see what they had posted up on their calendar. The residents would share with us how wonderful they think the meals were and our loved one never complained. The value was right in line with other communities in the area. Our only complaint was with their billing department - it could definitely use some improvements and organization. We would definitely recommend the Brookdale Kenmore community to other families.

Anonymous

Assisted Living

Family/friend

February 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

My review of Brookdale Kenmore

What stuck out to us about this community was personal pay options, level of care, and individual independence for my loved one. The staff are super communicative and I appreciate how quick the turnaround time was to get my loved one scheduled for a tour and moved in. House keeping is good and people are friendly. Would I recommend to others? Yes I would, depending on their needs.

Anonymous

Assisted Living

Family/friend

January 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I would recommend this facility to family and friends.

Anonymous

Assisted Living

Family/friend

January 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Kenmore

They were very friendly to our loved one, and our family. They were very attentive to my loved ones needs and were always accommodating to family requests /questions. I had to assist residents with various tasks , and I was happy to do so but they need to have staff who are more prevalent, to assist the residents with various tasks in the common lounges .

Brookdale Kenmore

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Kenmore

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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