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Brookdale Reno

3105 Plumas Street, Reno, NV 89509

For pricing & availability:
(866) 374-4058
7.5
Review score
25 reviews
Add review
7.5
Review score
25 reviews
  • 5 star
    60%
  • 4 star
    28%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    8%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Reno
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Brookdale Reno community exterior
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Brookdale Reno

I would recommend to others. However, the price will be out of reach as they raise rates and the insurance coverage expires. I am going to check further into qualification for VA facilities.

Read all reviews

Brookdale Reno

At Brookdale Reno, residents can look forward to gentle guidance, a sense of security, and life without the hassle of mundane chores. Our team understands the complexity of dementia and provides memory care in a comfortable, homelike environment. To promote peace of mind, staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. The community also includes keypad entries and enclosed walking paths for added protection. With easy-to-navigate common areas on a convenient single level, every single space is designed to feel just like home.

Our memory care program focuses on creating feelings of belonging and purpose. Through the Clare Bridge program, residents participate in structured yet engaging activities. From mental workouts, to dancing and physical exercise, residents are able to flourish throughout every stage of their journey. Residents also have the opportunity to participate in gardening, kitchen work, and other projects to preserve meaningful life skills as well as personal talents. In addition to structured social opportunities, meals are monitored and mealtime support is provided when necessary. The daily menu includes three specialized entree choices as well as delicious snacks. For those who cannot use utensils, we offer support as well as...

Senior living options offered

  • Memory Care

Brookdale Reno

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Reno

7.5 out of 10
Review Score25 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
4.6
Activities
4.1
Value for Cost
4.2

A Place for Mom has scored Brookdale Reno with 7.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brookdale Reno has 25 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 25 reviews

Last Updated: 8/21/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Reno

I would recommend to others. However, the price will be out of reach as they raise rates and the insurance coverage expires. I am going to check further into qualification for VA facilities.

Anonymous

Memory Care

Family/friend

October 30, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Reno

I would say there is a high staff turnover but I still feel it is the best fit for my husband. I like that he has a private bedroom with a window, personal climate control, and bathroom with toilet and sink. They also have a lovely and well maintained outdoor space surrounding the facility.

Anonymous

Memory Care

Toured community

January 27, 2023

3.0 out of 5 stars
Verified Review

My Tour Experience at Brookdale Reno

Not very impressed with room layout of morning star-Brookdale had a look of neglect and strong urine odor throughout. The tour was fine and the director was nice it was more institutional looking to me and for the price..it was not less expensive

Marsha

Memory Care

Family/friend

September 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Staff was very friendly and helpful. A nice environment for a loved one with dementia.

Prior to coming to Brookdale Reno, my husband was at a different facility, which we were very unhappy with. Though Brookdale was expensive, as they all are, I feel like with the more expensive places, you get more for your money. When we got to Brookdale, they suggested hospice, which was very helpful. For other families with a loved one with dementia-related behavioral problems, I highly suggest trying hospice before trying behavioral health hospitalization - which the previous facility recommended to us, much to my husband's detriment. We had such a different experience with Brookdale. It was a much homier environment. Everybody there was very friendly and much better trained than at the previous facility. They were concerned about his wellbeing and tried their hardest with him. I wish we had tried them in the first place.

Laura

Memory Care

Family/friend

August 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

great staff

The meals and dining service has been above and beyond all the previous communities our loved one has been out - which is has been very helpful. The staff members are very communicative and constantly give us updates regarding our loved one which we really appreciate. Overall we have been very happy and based on our experience we would absolutely recommend this community to other families

Becky

Memory Care

Family/friend

June 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Kind Place

I like Brookdale Reno a lot. They do very nice job there. The staff are very kind and creative. I like that they have animals there - dogs and cats for the residents to interact with. And they bring in live entertainment at times. The facility is nice with smaller sections in each wing and then a general common area for everybody in the middle. And the cost seems comparable to other places.

anonymous

Memory Care

Family/friend

June 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A positive experience

The staff are very warm and welcoming to new residents. You can tell that they truly do care and it is not just a job for them. The rooms are private and they are pretty decent size considering they are wheel chair accessible. It has been a pretty good experience for us and we would recommend Brookdale Reno.

anonymous

Memory Care

Family/friend

May 20, 2022

4.5 out of 5 stars
Verified Review

Brookdale Reno review

The communication with the staff team has been really good so far.

Catherine G

Memory Care

Family/friend

March 30, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Helpful and caring

This community did great and did a really good job with my loved one. I did not get to know a lot of the staff but the ones that I did interact with were great with my loved one. I told a friend who is in need and they plan to look into this community. They are very caring and wanted my love one to be okay, I know that they did their best to help my loved one.

Sean H

Memory Care

Family/friend

February 10, 2022

5.0 out of 5 stars
Verified Review

We have had a very good experience with Brookdale Reno, everything has been great.

Anonymous

Memory Care

Toured community

June 25, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I really like [name removed] our tour director. She was very informative and kind. The facility is older therefore not the new, spacial feel but because they have been around for a while they seem to know how to make it work best for Alzheimers and Dementia patients.

Cheryl R

Memory Care

Family/friend

March 16, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Very caring and loving staff

Our mother absolutely loved it there, and the staff members really did love her back. She was the happiest she had ever been, and had more friends then she ever did. We did sometimes have to constantly follow up with the care takers to keep giving her her over the counter medicine, but our goal was to make sure she felt like she was living her lift on a cruise ship and that is exactly how she felt.

Anonymous

Memory Care

Family/friend

January 14, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.5
Staff
5.0
Meals & Dining
5.0

The next best thing for your loved one

The community and staff really were family and took good care of the residence. Both my parents were able to stay there and I loved that. You can have additional help with your loved ones also. I would recommend this community to others.

anonymous

Memory Care

Family/friend

January 6, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff

We chose Brookdale Reno because when i visited I got a good first impression. The room sizes here are very spacious. The food is served off a menu with choices the residents are able to choose from. The staff members here are also very friendly and I would recommend to others looking.

Anonymous

Memory Care

Family/friend

September 2, 2018

1.0 out of 5 stars
Cleanliness
3.5
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0

I've been visiting this community several times to see one of my love ones and I had had beautiful experiences with all the staff. Last time I went there however I experienced a terrible encounter with the activities lady [name removed]. This woman is very unprofessional, low class, and obviously has ho clue what memory care is. I don't know why she is working there when is obvious she doesn't have compassion towards the residents. She dresses like she's going to the strip club instead of work. Anyway last time I was there, I overheard her gossiping and breaking HIPPA with another staff member, they were making fun of a resident and mocking the poor lady. She was lucky it wasn't my love one or I would be furious. I also watched how she was refusing to help the residents when they were almost falling or needed a diaper change, she just told me "I'll have my staff take care of them." The staff however were busy taking care of other residents while [name removed] wasn't doing anything. I'm afraid she'll harm my love one with her incompetence. I think I need to start looking for another facility.

Anonymous

Memory Care

Family/friend

September 26, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Great meals activities!!

My mother has recently made the move into this community and so far things are going well for her. The staff have been helpful with the transition and I am comfortable with the care. The atmosphere is always bright and happy with the other residents. She has had no complaints about the meals and enjoys participating in some of the activities with the other residents. Overall it has been a great fit for my mom.

Anonymous

Memory Care

Family/friend

September 14, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My husbands care

I like this community for good for my husbands care. I like knowing that the staff is caring to his needs. The environment is good for him and he likes being able to participate with the other residents. The menu is very appealing. We have recommended others to the community for excellent care and value for a loved one.

Anonymous

Memory Care

Family/friend

May 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Outstanding Care for Mom

The care at this community. The staff is always nice and friendly. The community is clean. They menu is healthy and a lot of choices. They do offer her to get involved and she is starting to get more involved which is very helpful. We would recommend this community to other families for the care and value for a loved one.

Anonymous

Memory Care

Toured community

January 16, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Great tour!

The Brookdale Reno was a very nice community but we went with the Brookdale NW because of how convenient it was. This one was all memory care and we needed one that had assisted living as well.

Anonymous

Memory Care

Family/friend

June 18, 2015

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

understaffed, but very caring

The people that were caring for my father at Emeritus at Reno was very good, but there were not enough people. There was one caregiver for a dozen residents. They were very much understaffed. Apart from being understaffed they were great. The workers there are just fantastic. So were the nurses. My dad passed away after a short time there, but he was loved and cared for while he was there. As far as being understaffed, they are under new management now and have new people coming in, so I believe that issue is being addressed.

Brookdale Reno

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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