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Brookdale Shadowlake

2835 Shadowbriar Drive, Houston, TX 77077

For pricing & availability:
(866) 374-4058
7.7
Review score
79 reviews
Add review
7.7
Review score
79 reviews
  • 5 star
    30%
  • 4 star
    43%
  • 3 star
    22%
  • 2 star
    1%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Shadowlake
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Brookdale Shadowlake community exterior
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street view of Brookdale Shadowlake

Anonymous

Child of resident/client

4.0 out of 5 stars

Small and personal

It was assisted living and that's never great in my opinion. My mom wasn't there long, but her time there was good. I would recommend Brookdale Shadowlake to others. Its small, and personable. The staff seemed stretched thin.

Read all reviews

Brookdale Shadowlake

If you’ve been searching for a compassionate team of caregivers, as well as tailored meals and activities, you can have it all at Brookdale Shadowlake. As a family-oriented assisted living and memory care community, you or your loved one can receive personalized guidance and reminders each day. Here, the care programs are built to simplify and enhance residents’ lives. Whether you’re looking for help bathing or need assistance getting dressed, managing medications, or something else, a helping hand is close by. Plus, the Clare Bridge program encompasses a person-centered approach to care, which provides residents with purpose and structure. Through this program, residents can participate in six daily activities like, painting, karaoke, and painting. To promote a simpler lifestyle for all, the staff also assists with transportation, meal preparation, and daily chores like cleaning, maintaining the lawn, and more. Best of all, families can rest assured that the staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system is in place for added protection. If needed, the residents are welcome to book appointments at the beauty/barbershop, or use the general store, library, and therapy room on-site.

Community Services and...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Shadowlake

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Shadowlake

7.7 out of 10
Review Score79 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
3.7
Staff
4.1
Meals & Dining
3.8
Activities
3.8
Value for Cost
3.9

A Place for Mom has scored Brookdale Shadowlake with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Shadowlake has 79 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 79 reviews

Last Updated: 6/4/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Review for Brookdale Shadowlake

I would tell them to read the Google reviews. We had a HORRIBLE experience there. The staff has a high turnover rate, even in the short time we were there, we hardly saw the same face twice. The call button pendent system to get an attendant is horrible - we had a really bad experience with this and reading back through the Google reviews is has been going on for years. My mom was bed ridden by the time she got there and had horrible bed sores in a short amount of time. They were not prepared for her level of care. We put a camera in her room for two nights to verify she was not getting her night meds or a night visit. We ended up pulling her out and taking her home after about 3 of the longest weeks of my life! She passed the next day at my brother's house.

Anonymous

Assisted Living

Family/friend

May 29, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

Small and personal

It was assisted living and that's never great in my opinion. My mom wasn't there long, but her time there was good. I would recommend Brookdale Shadowlake to others. Its small, and personable. The staff seemed stretched thin.

Anonymous

Memory Care

Family/friend

March 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grateful for Brookdale

Brookdale was wonderful in taking care of my husband. Unfortunately he passed away on [date removed] due to complications from aspiration pneumonia. They seemed to care about my husband. He was a stubborn crotchety old man that didn't like to be messed with and from what I saw they handled him well. He always thanked them when they were finished doing whatever.

Anonymous

Assisted Living

Family/friend

March 11, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Nice facility; room for improvement.

Overall, I think this facility really cares and tries hard to take good care of its residents. I think turnover and continued having to train new people is a problem for all facilities. Housekeeping is definitely a problem for this facility--turnover is high, quality low.

Sarah T

Assisted Living

Family/friend

February 18, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Great place for your loved one

Brookdale ShadowLake is a wonderful choice for loved one. Offers a homey feeling with 2 story houses for the residents into 4 for assisted living and one for memory care. You get to select which care you would like which is quite different from other locations. This facility is wonderful as long as advocate for them and ensure the care you care signed up for is what provided

Anonymous

Assisted Living

Family/friend

October 30, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
2.0

Room for improvement

Disappointed in how medical referrals and follow up consistency. But nurse had too many people for just her. Poor weekend coverage. Favorites were the RN and a tech named [name removed].

Gail Martha Colbert

Assisted Living

Family/friend

October 2, 2024

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Just Alright

My Brother was alright at first, but, now complains about the cost went up, food sometimes cold. Medicine has been forgotten. People who deliver washed clothes didn't hang them, just left them in a basket.

Tracey H

Assisted Living

Family/friend

September 5, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Staff
3.0

Poor Level of Care

We were lead to believe that this community could handle my mother's level of care but it soon became apparent that this was not the case. The ONLY care she received was from the hospice providers. She quickly developed bedsores because they weren't rotating her, even when Doctor's orders for rotating were sent. There were many times they skipped her medication. Their "pendant system" was a joke. The poor staff would get a notice that someone on the campus needed assistance but never knew who it was. We ended up removing my mother back home after about 3 weeks. The director acknowledged that the care was subpar and apologized.

Anonymous

Assisted Living

Family/friend

May 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Shadowlake

We picked this property because it is a convenient location and it affordable. I would recommend it.

Joanne T

Memory Care

Family/friend

March 31, 2024

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

Mostly positive

The supervisory staff (head nurse, activity director, administrator, etc) has been wonderful to work with to make my partner’s adjustment to new life as easy as possible. The kitchen is managed well and food is very good. The maintenance staff has been responsive whenever there is a problem with the TV or any other maintenance issue. However, the response time when my partner uses the call button has not been good. Sometimes it’s an hour or more before anyone comes. When my partner had the shingles, the care staff was supposed to check on him every three or four hours but that did not happen consistently even when he called them. Housekeeping has also been subpar. Facility was without a housekeeper for several weeks so care staff was filling in. The room was not vacuumed and bathroom not cleaned for over six weeks. Overall I would give the facility a grade of C.

Anonymous

Assisted Living

Family/friend

December 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Shadowlake

Very friendly welcoming staff, availability of double room ultimately caused this selection. I would recommend with conditions. My loved one has been forgotten in her wheelchair three times and response time for assistance is too long.

Diane W

Assisted Living

Family/friend

September 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Shadowlake

Very welcoming staff and community. They have learned the names of my brothers and my children and they greet us by name whenever we show up. They treat my mother and us with kindness, dignity, and respect. The food has been wonderful - good variety and nice quality.We really liked the size of this facility and the way each building has its own sense of family within the staff and residents. Other places we looked were much larger and we felt Mom wouldn't get the personalized care and attention we wanted her to have. We also toured a smaller facility and felt that was too confined. Shadowlake was really the Goldilocks of assisted-living facilities for us!

Anonymous

Assisted Living

Family/friend

May 5, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Be Extremely Cautious

Brookdale Shadowlake is the worst business for elder care I've ever experienced. Avoid it like the plague. The staff don't speak truthfully about what actually goes on at facility.

anonymous

Assisted Living

Family/friend

December 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

would recommend

What we really like about this Brookdale community location because it is smaller and you get to really know the staff team and they really get to know the residents and their families really well. They are always willing to be very helpful and accommodating. When it comes to the quality of food that could use some improvement - they could work on having more heart healthy choices.

Christa W

Assisted Living

Family/friend

September 12, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0

Perfect Fit for Loved One

It was a clean facility. The care services were good. It is very reasonable for the money, which was very good. I liked the facility, it was not too many people, and an overall great place. They had individual buildings. It had a nice kitchen area. I would recommend, this place to anyone. It is good, money wise. Overall, it is a good place for your loved one.

Anonymous

Assisted Living

Family/friend

August 15, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

A nice place but needs to improve on a few areas

They are understaffed. Thefood is not good. It takes over 30 min to assist loved one. They don't offer a lot of activities, dementia residents. It would be nice if they offered exercising classes. There was a time, in which my loved ones room had not been cleand in weeks or they did not change the sheets.

Lorraine

Assisted Living

Family/friend

June 7, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Brookdale Shadowlake review

Once everything is running at 100% they will get 5 stars - everything is all so new right now. A lot of the staff are newer, the director is newer and so is the activities director. The activities director [name removed] is having to start from scratch but she is highly qualified so we are excited to see where the activities go. They are doing their best keeping up with communication and we would recommend this community to other families to give it a try.

anonymous

Assisted Living

Toured community

June 2, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We had a great tour with Brookdale Shadowlake. The activities director that we spoke with was amazing, she treated all of the residents like they are her own parents and seemed so engaged. She said that she gets there early every morning to go around and see how everyone is doing. The only reason we did not choose this facility was due to the location.

anonymous

Assisted Living

Toured community

May 26, 2022

4.0 out of 5 stars
Verified Review

Tour experience

Brookdale Shadowlake looked like a very nice place, we like the set-up of the facility. The rooms were nice. You did not have a choice to eat in your room, residents have to eat in the dining hall. They do take Medicaid and my loved one is on Medicare so there is no way we could have afforded it, it was extremely expensive. It did look a little more institutional and I did not think my loved one would like that.

R.S.

Assisted Living

Family/friend

April 28, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
5.0
Care Services
4.5
Activities
4.0
Staff
4.5
Meals & Dining
4.0

a freindly caring place for my parents

Brookdale is a great place especially if you don't have the time to take care of your parents, and you want to make sure everything is taken care of with no worries. They are really good at staying in communication if something comes up, and that gives me a peace of mind knowing my loved one is being watched and totally cared for if I can't be the one doing it. They have a nice environment, we found this Brookdale location that is more budget friendly and doesn't look much different than the more expensive one. It has the same layout, floor plan and everything. The only minor things we noticed were some of the buses they drive are older, whereas the more expensive location had newer models - which is completely reasonable and not a big deal. We didn't notice anything drastic aside from small details when we actually moved in, like the outside furniture and screen porch/door were older as well. Those things still looked nice and are in decent shape. They actually said they are working to replace the porch/screen door. I wouldn't have thought twice about it had I not seen the more expensive location first. One of the things that my mom really loves about it is that they have a cottage style, family home-like living. They keep it clean, it smells nice and it's updated with fresh paint. The staff are very friendly, I always see them interacting with her and they are very kind to her - you can't wish for more than that. She has short term memory problems and I don't have to worry that she will mistake her meds or not eat. It took her a while to get used to it and this was a concern of mine, but they assured me that she would adjust. All of a sudden one day it was almost as if she had adjusted overnight and now she's settled. She does have a dog with her and they have wonderful grounds, so she can walk her dog multiple times during the day. I'm really happy with this place and I wish that every senior could afford to stay in a community like this.

Brookdale Shadowlake

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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