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Brookdale Springdale (Offering HealthPlus)

11320 Springfield Pike, Springdale, OH 45246

For pricing & availability:
(866) 374-4058
8.6
Review score
45 reviews
Add review
8.6
Review score
45 reviews
  • 5 star
    31%
  • 4 star
    42%
  • 3 star
    18%
  • 2 star
    2%
  • 1 star
    7%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Springdale (Offering HealthPlus)
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Brookdale Springdale (Offering HealthPlus)
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street view of Brookdale Springdale (Offering HealthPlus)

Susanne R

Child of resident/client

5.0 out of 5 stars

Brookdale Staff at Springdale CARE

Brookdale Staff at Springdale CARE and it's because their director at that location is an excellent business man, and a very down to earth, caring person. Our interactions with staff when we visit is always pleasant. They truly care about our family member. We've had a unique situation, affecting our billing but they are working it out for us to fix the issue. We had a completely different experience at another place but now we know we have found THE PLACE for our loved one to call home.

Read all reviews

Brookdale Springdale (Offering HealthPlus)

At Brookdale Springdale, residents have daily access to person-centered memory care and assisted living services from skilled team members. Here, staff members are available 24 hours a day, seven days a week to be alerted to any emergency situation. An alert system and keypad entries are also used to provide extra security on-site.

Do you need help with medication management, bathing, grooming, or other activities of daily living? Look no further — Brookdale’s team puts your health needs first. Their exclusive HealthPlus program also prioritizes residents’ wants and needs. When medical care is needed, a Care Manager — or registered nurse — coordinates the care services you need with the health care providers of your choice. Brookdale’s team builds relationships with doctors and nurse practitioners who provide comprehensive care services on-site, helping to prevent unnecessary trips to the doctor or hospital. A few of the services offered include annual wellness checks, immunizations, and health screenings. If needed, residents can also receive support for chronic conditions like diabetes, high blood pressure, COPD, and congestive heart failure. By coordinating your care, Brookdales’s team works with you to meet your goals directly. Do you have a favorite meal or activity you enjoy? Let...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Springdale (Offering HealthPlus)

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Springdale (Offering HealthPlus)

8.6 out of 10
Review Score45 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.8
Friendliness
3.9
Care Services
4.0
Staff
4.1
Meals & Dining
3.9
Activities
4.1
Value for Cost
3.6

A Place for Mom has scored Brookdale Springdale (Offering HealthPlus) with 8.6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Springdale (Offering HealthPlus) has 45 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 45 reviews

Last Updated: 7/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 25, 2025

3.0 out of 5 stars
Verified Review

Brookdale Springdale

The people were very nice. It was a safe place for my father. I liked that it is all one floor. He was bored. Activities were not well planned. Bright paint and carpet would go a long way to making it sunnier. For me, it was also a trek because of traffic and because it's not an area I frequent. I think with some changes, it has potential.

Susanne R

Assisted Living

Family/friend

February 17, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Brookdale Staff at Springdale CARE

Brookdale Staff at Springdale CARE and it's because their director at that location is an excellent business man, and a very down to earth, caring person. Our interactions with staff when we visit is always pleasant. They truly care about our family member. We've had a unique situation, affecting our billing but they are working it out for us to fix the issue. We had a completely different experience at another place but now we know we have found THE PLACE for our loved one to call home.

Brenda

Assisted Living

Family/friend

July 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Springdale

I am very happy with Brookdale and how they treat my mother. Yesterday she told me her aide took care of her like she was her mother. As far as rating everything else I will give them all a 4, no one is perfect. I would highly recommend Brookdale to anyone looking for a place for their parents.

Anonymous

Assisted Living

Family/friend

March 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Caring Environment

Staff is caring, but plagued with turnover. Dining is ok, but size of the facility is limited. Nurses are excellent. Billing is sometimes off after re-assessments. We feel confident mom gets the care she needs.

Maria K

Assisted Living

Family/friend

March 8, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Feels like home

This community is small in size which makes it easy to navigate. With only 30 assisted living apartments everyone becomes like family. Staff are friendly and attentive, the food is good and there is a variety of options. The apartments offer just enough space and the activities are always happening so residents are able to socialize which was the biggest issue when our loved one lived at home alone. The clinical staff is always so responsive to my questions and I love that I no longer have to worry if Mom is taking her correct meds like I did when she was at home. Finally have some peace of mind!

Brenda

Assisted Living

Family/friend

November 2, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Springdale

I picked Brookdale due to the smaller size. If or when dementia get worse unless she becomes violent or tries to escape she can stay in hee same room. When her money runs out as long as she has been private pay for 2 years she can stay in her room and be on Medicare. No else offered this. I am pleased with Brookdale.

Connie

Assisted Living

Family/friend

March 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Nice Place, Be Prepared for a Long Settle In Phase

They have had some care staff turnover, but they do their best to care for mom. I really think it would be hard if we were not there so often or if we did not supplement their care with hospice services. They offer activites such as; Bingo, book club, trivia, outings,library, and volunteers deliver communion and stop in for a chat and prayer. They are easy to talk to so you can rectify any issues. They are not proactive in reporting issues they see, however. Mom seems to be finding her place, but it has taken nearly 4 months.

Anonymous

Memory Care

Toured community

December 13, 2022

3.0 out of 5 stars
Verified Review

I toured this facility and wasn't really impressed with it. It's an older facility. Friendliness and cleanliness didn't appear to be great, based on what I saw from my tour. Overall, I just didn't get a good vibe from this facility.

Hannah R

Assisted Living

Toured community

September 14, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0

Very Dark And Dirty

Under new administration from what I was told and there is no way I would pay the amount of money they want! Very dirty carpets everywhere! If they can’t even clean no way could I feel like my family member could be taken care of. I can’t believe I was shown a place like this run down. A place for mom needs to review this place for themselves before recommending

Kim H

Assisted Living

Toured community

April 1, 2022

4.0 out of 5 stars
Verified Review

My tour review

This community was very good and friendly and a smaller community. This community had the home like feel however, the rooms were very small and we wanted a larger space for my loved one.

James C

Assisted Living

Family/friend

October 1, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

I would recommend it, it is a good community

Initially the friendliness of the sales people really stood out to us, and it is not a rather large nursing home and it is first floor only. However, the meals and dining services is sometimes a hit or miss with our loved one.

MV

Memory Care

Family/friend

April 22, 2021

5.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

Go to Brookdale

They were very welcoming, and they went out of their way with Covid going on to get my loved one out of the assisted living where he was and kept falling. They made it so much easier than it could ahve been. They were just very freindly and acommodating. I was very pleased wiht them for the short t ime that we were ether.

John S

Memory Care

Family/friend

December 18, 2020

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Stay Away

We were recently allowed into the building and all we could hear was the Caregiver [name removed] cussing about another patient. I don’t recommend this place. Our family had reached out to management once before and she has still been allowed to work

Susan Jarrell

Memory Care

Family/friend

May 13, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Activities
5.0

A good choice

The staff were great. The move in process was so easy. The executive director was helpful, and took care of everything. The wellness coordinator was absolutely fantastic with my dad's assessment and she remembered him which was meaningful to me. There were always activities going on every time I was there. My dad really liked the care staff, and prior to living there, he didn't like many people. My dad was a very picky eater, and the dining staff work hard to offer him choices and accommodate his requests.

Pat

Memory Care

Family/friend

July 12, 2019

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.0
Care Services
3.0
Activities
2.5

Great place but the food could be better

I really like the size and individual care that my step=mother receives at Brookdale Springdale. The rooms are bright and cozy and very roomy and homey. I am disappointed in the menu. I was led to believe that the meals were home cooked and prepared on site. I found out afterwards that this isn't the case. Breakfast is great but the other meals leave a lot to be desired. I would like to see more salads and fresh fruit and vegetables offered. I realize that this is a small facility so not many choices to be had but I would still like to see more variety. I am also very disappointed in how hard it is to get into the facility and back out again. It takes forever for someone to let you in or out. Also the sign in and out sheet needs to be worked on. It is not very accurate. But overall the facility is just perfect for my loved one. She needed a small homelike place, easy to get around and familiar surroundings. Also the staff is so accommodating to my loved ones needs. They allowed us to plant some tomato plants outside and put up a birdfeeder. Overall it is a great place!

Anonymous

Memory Care

Toured community

March 15, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Although the care and staff at this community appear to be excellent, the rooms and common areas are dark, worn, and frankly depressing. I also noticed that there were only a few men residents.

Anonymous

Memory Care

Toured community

October 18, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice facility, location is accessible and quiet. Staff is very friendly and more wheelchair accessible in the living area. Cost is a little higher than last place I toured but they are capable of handling a larger scale of health issues. Assessment scheduled for [date removed]

Anonymous

Memory Care

Toured community

August 9, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

I do not care for Brookdale Springdale at all. Years ago Brookdale was Sterling House and that was a wonderful place I had known people that resided there and it's a shame that Brookdale didn't continue with the way things were over there. I am not sure if it's the administration or what but the feeling of the facility is just old. Maybe it needs to be updated or the staff's attitude needs to be more upbeat but I was not impressed with it.

Anonymous

Memory Care

Toured community

July 19, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Can't put my finger on it

I have to say that nothing compares to the community we ended up placing my dad in. This community is fine the staff is helpful and knowledgeable and answered all of our questions on the tour. The building was very clean and the outside was nice but there was just something that I couldn't put my finger on that didn't sit well with me.

Anonymous

Memory Care

Toured community

May 6, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

This had a more nursing home feel. Dark in lobby, hard to get in and out, not greeted well. Residents not interacting or even talking-slotting staring into space. Had odor. Will not consider this setting. [Removed] was helpful and informative.

Brookdale Springdale (Offering HealthPlus)

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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