1410 Mallard Cove Drive, Sharonville, OH 45246
William S Smith
Child of resident/client
Mallard Cove
We had a decent experience with Mallard Cove. My mother only lived there for a few months before she passed, but they did take good care of her while she was there. They had provided care and activities for her to participate. We were not unhappy with the facility at all.
Read all reviewsMallard Cove Senior Living
Mallard Cove Senior Living
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Mallard Cove Senior Living with 7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Mallard Cove Senior Living has 49 reviews with an average "overall experience" of 3.9 out of 5.
LJ
Memory CareFamily/friend
July 1, 2025
Family members need to be on attentive to care because staff don't seem to be concerned about it. My mother wasn't eating and the only reason our family knew was because we asked. Staff apparently wasn't worried and never mentioned it to us.
Anonymous
Assisted LivingFamily/friend
June 2, 2025
Not all of the staff acted professionally. One woman made my father-in-law uncomfortable by her inappropriate behavior. We addressed with staff and they admitted it wasn't the first time. We do not know if any actions were taken because we moved him to another facility when it was not a fit for both FIL and MIL. When there were other issues with overcharges, the director and staff did work with me to resolve, not immediately, but over the next few months. I cannot recommend other families having to go through the issues we encountered. Our family had to deal the upset with it all quite a while after our loved one was moved to another community where he has absolutely thrived from day one.
William S Smith
Assisted LivingFamily/friend
May 20, 2025
We had a decent experience with Mallard Cove. My mother only lived there for a few months before she passed, but they did take good care of her while she was there. They had provided care and activities for her to participate. We were not unhappy with the facility at all.
Anonymous
Assisted LivingFamily/friend
May 15, 2025
I can only tell you how my mom feels about it. She is in assisted living there and has helpers come in to aid in getting her to the bathroom and back. She calls me complaining many times a week to say that she waits long periods of time before anybody comes. She thinks the food there is pretty good. She never participates in the activities there, so I can't comment on them.
Anonymous
Memory CareFamily/friend
December 19, 2024
Mallard Cove Senior Living is not a bad place, I would recommend it to someone. They treat my wife very well and are very understanding of her disability.
Anonymous
Assisted LivingFamily/friend
December 16, 2024
There is a lot of room for improvement at Mallard Cove. They could improve on the bathing, nail trimming, help with eating, bathroom cleaning, laundry, and room cleaning.
Anonymous
Assisted LivingFamily/friend
November 8, 2024
They had a culture issue where the aides ran the facility- bullied the nurses and anyone new trying to do a good job. They were rude and sometimes demeaning. The Director and Business manager were too new in their roles to fix it, and we lost trust. Some of the activity personnel were very nice, but it was too unpredictable. The residents were great and the process affordable, but we had to get mom out of there.
Anonymous
Assisted LivingFamily/friend
August 12, 2024
Really really helpful staff at Mallard Cove. They are meeting my mothers needs and have a willingness to make sure any and all of her special needs are met. I highly recommend them to others looking.
PG
Assisted LivingFamily/friend
March 20, 2023
We love Mallard Cove. My sister is doing well there, and everyone is super friendly and helpful!
Marcia
Assisted LivingFamily/friend
November 17, 2022
We found Mallard Cove's leadership team to be exceptionally warm and kind. Yet, they are having a hard time keeping line staff, and that impacts the quality of care we want for our mom. The price is reasonable, affordable, and fair. They are working on their challenges, but will take time in this current workforce environment. It is a very positive environment for those who can be independent in self care and are ambulatory. It is a family decision to pay (a lot) more to get her to the next level of resident care. We feel we need to move mom to another place to meet her current and future needs - one that offers more levels of dependent care, and has a more stable staff with a team environment evident at the resident-care level.
Anonymous
Assisted LivingToured community
July 12, 2022
When originally toured a few years back and was fantastic, we had wanted to move in. Went back on recent tour and overall were amazed at how far down they had come.
anonymous
Memory CareFamily/friend
February 21, 2022
Mallard Cove is a good community but there could be some improvements. We do know right now that staffing is a big problem with everyone, but some of the staff here could work to improve their attitude and their care services. They could also work to improve on their visiting times and procedures, every time we want to come by we have to schedule an appointment between certain hours and sometimes that just does not work.
Anonymous
Memory CareFamily/friend
October 8, 2021
It was an okay experience for us. We only used them for respite care.
anonymous
Assisted LivingFamily/friend
October 7, 2021
Our loved one was there for respite care and we had a really good experience. We searched several places but just the immediate return of our phone calls gave off a good first impression. The friendliness of the staff really stood out, our loved one really took to a few of them which was nice.
anonymous
Independent LivingFamily/friend
August 31, 2021
The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food and activities are great also. I would recommend this community to others based on my experience.
Jennifer McCullough
Memory CareFamily/friend
August 12, 2020
I can't thank you enough for all your help with my mother's move to apartment 4309. I'm happy to say that the move out is complete. [name removed], her caregiver has been especially kind to Mom through this process. This was a tough transition for Mom after Dad's death, but she is so happy in her new place and credits it all to you and your gentle guidance. To say that she is happy at Mallard Cove is an understatement, I will travel back to NJ content that my mother is in good hands. The maintenance staff was wonderful and with the exception of a minor repair, everything has been taken care of - hats off to [name removed] and his very professional crew! Kudos also to [name removed] at the front desk for all her assistance with conveying important information to Mom, and coordinating/disinfecting all the online purchases which arrived. She does a great job of making sure all the residents here are safe. Please take good care and on behalf of my whole family - thank you so much!"
Lori
Memory CareFamily/friend
June 11, 2019
My Dad and his wife have lived in the facility for 3 months now. The staff has taken great care of my father on a day to day basis, and when special assistance is needed. The staff are always very friendly and accommodating. If the staff identify a personal issue with either my Dad or his wife, they share the information with the spouse so they can work together to resolve the issue. The cafeteria staff are friendly and consientious of their meal needs. Both residents have special needs for their meals. The staff work to provide options that will allow them to have a healthy diet while not feeling like they are missing out on the foods they really enjoy. One other aspect that I've truly appreciated is that the facility works to meet the needs for my dad, which are part of the monthly rent, not an additional ale carte charge. One last comment, the staff really want to make sure the residents are engaged. They actively include them in events that are scheduled, make sure they are aware. They are also open to new activity suggestions. My dad and his wife have really acclimated well to this new environment and have become active members of the community. Mallard Cove, thanks for taking such great care of my dad!
djh
Memory CareFamily/friend
October 16, 2018
Stay away!!! Save your parent and your money! We had Mom here for a year, giving them chance after chance. They always had an excuse that they were going through changes to make it better. There was always new staff! Mom was always getting her medicine at the wrong time and sometimes not at all! So where did those extra narcotics go? There wasn't any left when we moved her out! They were trying to force us to move Mom into the Willows side of the place which is $1600.00 more per month. The workers that spent time with her daily said she wasn't ready to go into Willows. But they moved her and her bed into Willows without even talking to any of the family members because she thought her sister was coming to see her and she was standing inside the building but by the front door with her suitcase. She complied when they told her to go back to her apartment!We had to get a lawyer to get her moved back into her apartment! This was the LAST straw!!! Don't put your parent through this! Disappointed in a facility that would do this to the elderly!
Anonymous
Memory CareToured community
June 10, 2018
The facility was clean and had all the extras you may need. [name removed] was very helpful with my questions.My concern was a small bathroom, trying to move a wheelchair through it.
Peach
Memory CareFamily/friend
September 16, 2017
I can't thank the staff at Mallard Cove for their diligent efforts in making our mom a resident. My sister and I were often pleasantly surprised at how accommodating and thoughtful the staff are. Mom is as happy as she can be, at her advanced age and state of low vision. A Place for Mom also deserves a mention: our contact their frequently called and emailed to support and encourage us on this journey.
Mallard Cove Senior Living
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.