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Brookdale Willows Sherman

3410 Post Oak Crossing, Sherman, TX 75092

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(866) 374-4058
9.0
Review score
38 reviews
Add review
9.0
Review score
38 reviews
  • 5 star
    47%
  • 4 star
    45%
  • 3 star
    5%
  • 2 star
    3%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Willows Sherman
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Brookdale Willows Sherman
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street view of Brookdale Willows Sherman

Virginia D

Resident/client

5.0 out of 5 stars

Homey

The best thing about being here is its like a home not like a hospital, even when we pulled up it was like pulling up to a small apartment complex. Lots of natural light helping me to be comfortable. Couldn't a more friendly place.

Read all reviews

Brookdale Willows Sherman

Located on three beautiful acres of greenery and landscaped grounds, you’ll find Brookdale Willows Sherman nestled in Sherman, Texas. Here, residents can live and age well by receiving assisted living services, such as help with bathing, dressing, eating, and managing medications. Residents can also receive tailored memory care assistance through Brookdale's exclusive Clare Bridge and Solace programs.

The Clare Bridge program was created around 30 years ago and is designed to help residents in the mid to late stages of dementia. Through this program, residents participate in six structured activities each day to preserve their identity and sense of self. The Solace program, on the other hand, accommodates residents in the advanced stages of the disease. It provides an additional layer of care, which includes ample time for grooming assistance and incorporates sensory activities like music and aromatherapy. Regardless of each individual’s unique needs, residents and their families can find peace of mind knowing that staff is available 24-hours a day, seven days a week to be alerted to an emergency, and entrances and exits are monitored to promote safety.

In addition to security, staff members provide assistance with chores like laundry, housekeeping, home maintenance, and meal preparation. With less chores, you...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Willows Sherman

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Willows Sherman

9 out of 10
Review Score38 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.5
Staff
4.6
Meals & Dining
4.3
Activities
4.1
Value for Cost
4.1

A Place for Mom has scored Brookdale Willows Sherman with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Willows Sherman has 38 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 9/29/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Virginia D

Assisted Living

Resident/client

September 29, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Homey

The best thing about being here is its like a home not like a hospital, even when we pulled up it was like pulling up to a small apartment complex. Lots of natural light helping me to be comfortable. Couldn't a more friendly place.

Carol Q

Not Sure

Toured community

September 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Like being on vacation

When we first walked in the front door I felt at home. Mom was hesitant but [name removed] got her to talk about herself. I was very impressed with the tour. Brookdale is a very nice community. Then mom learned her friend lived there and that was a plus! [name removed] was very informative & answered all of my questions! She was very helpful with the pricing of the studio we picked. We looked at other communities, but we felt the size of Brookdale’s studio was the best. [name removed] was always available by phone or text. I would highly recommend Brookdale to anyone. It’s like being on vacation or at a camp where something is going on at all times. My mom has acclimated and fit in so well thanks to the residents who have been so nice. Staff is excellent & helpful as well.

Glen P

Assisted Living

Family/friend

September 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Caregivers seem to really care about the tenants. Overall staff much improved this past year! A+

Anonymous

Memory Care

Family/friend

June 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

friendly and attentive staff

This facility is more costly than some of the others I looked at, however, there are a lot of perks to it. The facility is larger than others, but there are fewer residents, so there is lots of room for residents to get around in their wheelchairs or walkers, and not be crowded. The food, for the most part is prepared fresh, which is better than some places that order it pre-made. The administrators are quick to reply to your questions or requests, and will work with you on anything that you need. The memory care manager is present on the unit most of the time, rather than being in an office, so residents and families get lots of personal attention. The only thing I don't like is that they do not have back up generators. This area is known for strong thunderstorms and tornado activity in the spring and summer. We had a very bad storm last night, and there was a strong possibility of many areas losing power. For me, communication is key, and Brookdale Willows has done very well meeting my expectations.

DV

Assisted Living

Family/friend

October 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Willows Sherman

I would recommend Brookdale. It's a quiet and friendly community suited well for my family member. We picked this community because of the cleanliness, care services & staff.

Anonymous

Memory Care

Family/friend

July 29, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Brookdale Willow Sherman

This memory care facility loses great staff due to pay. Most go to [facility name removed] in Sherman, Tx. who pays more. My mother has had multiple falls but since having Hospice her care is much better. This memory care facility is not understaffed on mornings and evenings like Brookdale.

Susie

Assisted Living

Family/friend

May 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Willows Sherman

Brookdale is a small community. The dining experience is wonderful. The food is good and if you're sick, they'll bring food to your room with no problem. They make sure that you get food whenever you want it. The nurses are knowledgeable and helpful. They will administer medicines for your loved ones. The activities are appropriate for the age groups, but I felt like there needed to be more of a variety of types of activities. They do have outings once or twice a week, which is really nice, If you need a ride to the doctor, they'll provide one for you. The staff is as friendly as can be and if there is a problem with the staff they will try to fix it.

Anonymous

Assisted Living

Family/friend

March 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Short term respite stay.

Things to know about respite at Brookdale- 1. They don't have a dedicated respite room, so you have to furnish the room. 2. Minimum reservation is 30 days. So we paid for a month for a 10 day stay. We would consider Brookdale for a permanent stay.

Anonymous

Assisted Living

Family/friend

February 27, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Confident that mom is being well cared for

Staff are friendly, tentative and compassionate. Unfortunately, turnover seems high. They could improve by providing increased variety of activities and better communication of what is available/planned.

Anonymous

Memory Care

Family/friend

December 14, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

The meals are very good. Staff are caring and work together. The only negative is that the price is too high, in my opinion, and appears to have a yearly increase. We highly recommend Brookdale Willows Sherman to others.

Anonymous

Memory Care

Toured community

October 2, 2023

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Brookdale Willows, and even though we ended up picking another community for our loved one due to the staffing and pricing we thought the tour experience here overall was good.

SS

Assisted Living

Family/friend

February 14, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
1.0
Staff
5.0
Meals & Dining
5.0

Not a bad place to be.

The staff is over the top friendly. I've had no problems at all with the staff. They will try to do everything they can for you. With their evaluation of my loved one, they helped her get on some medication that she needed. The rooms have great closet space. But their housekeeping is VERY light. And the activities I don't feel are age appropriate. They need more variety of activities and just more activities in general. She really likes going on outings, which they don't do a lot of. Sometimes they say they're going to come do this or that, and they don't. I'm sure that has to do with how busy they are. But I do like that it's a smaller community. And they work well with the families. They will try to accommodate you as much as possible.

Jan

Assisted Living

Family/friend

April 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

I would recommend, but you have to follow up on things

They do have an exercise program called Fitbit and they do bingo, but I think they could provide more for the residents to do. The food was not as presented, they do a lot of sandwiches from what I have seen and the lunch is the main meal. The staff are all very friendly and helpful so that has been great. I do think communication could be improved on with the families especially with the medications, we have to follow up on a lot of things to get them done. I do know they are going through some staffing changes and they are getting a new director. They do have a new gal doing housekeeping and she is doing a better job than the last person. It is expensive and all of the things that they promised are not always being followed through with. It is definitely better than some places I saw and they are really trying, they just could some improvements.

Laura

Assisted Living

Family/friend

April 19, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Feels Like Home

This is originally where I wanted to place my mom, but we moved her to a different facility instead. And it turns out that my initial gut feeling about Brookdale, where we have since moved her, was correct. They are very attentive and very in tune with her needs. The only reason I didn't give them five stars on everything is they've had some staffing issues recently, which everybody has. But I would highly recommend it over any of the other facilities I toured in the area, and I went to almost all of them. The facility is immaculate. They're always decorating for events and holidays. The whole facility is spotless. And they have just gone above and beyond in accommodating for my loved one's needs.

anonymous

Assisted Living

Family/friend

June 24, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

A good place for you parents to go

Brookdale Willows has been great, the staff are very knowledgeable especially with things regarding our loved one. Our loved one is actually eating so we have to assume the meals are very good. The activities are opening back up now that everyone is getting vaccinated and we do think the value for cost is awesome.

Laura F.

Memory Care

Family/friend

July 6, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

A great community feeling

i like this community because it is small enough to get the individualized attention that they need. The staff are very patient with the residents. The staff seem well trained to handle the residents in memory care. We chose this community because it looks more homey, he has his own apartment, and there is lots of storage They send us a long process report every month to include his care, eating, and hygiene. The staff are very helpful supporting my dad to call or facetime our family. I would definitely recommend this community to other families.

Steph

Memory Care

Family/friend

February 11, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Love at Home

We looked every where before deciding on Brookdale. The people at Brookdale are fantastic. They helped us in every step of a difficult process. Our parents receive the best care from the most loving people imaginable - they have become family. The facility is wonderful, the food is excellent and there's so much to do - We made the best decision in choosing this wonderful place!

Anonymous

Memory Care

Family/friend

December 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They go the extra mile

While looking into various options, I decided to move forward with this community. Everything seems to be going well, no complaints so far. Their staff is really available, whether it is the caregivers or the regular staff, everyone is willing to jump right in to assist with any issues. When I first toured the community I noticed that they had a little welcome sign and their team just seemed to go the extra mile. [Removed]showed me the facility and had answers to any questions that I had, the nurse ([Removed]), and the activities directors have just been really good. My only feedback, if any, would be this: They were not flexible with the signup fee. Most places that you visit for the first time typically have a willingness to bring it down. Here there was no negotiating however they did say if you went to another Brookdale that fee would transfer over. Overall, this is still a great community for my loved one.

Anonymous

Memory Care

Family/friend

October 5, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Excellent Staff, But Small Meal Portions

My parents have moved into Brookdale Willows Sherman community. Overall, the experience has been quite positive. The staff has been exceptionally kind and helpful this entire time, and they are always ready to help my parents or myself when we need assistance or have questions. There are activities in the community for the residents to take part in. However, my parents are still settling in, so they haven’t involved themselves very much yet. Our only principal complaint so far is with the food. Meals taste good and are nutritious; however, the portions sizes are consistently too small at all meal times. It is almost as if they do not have enough resources for all the residents. However, my mother commented that things have been improving lately. Despite this one issue, we would still recommend Brookdale to others.

Anonymous

Memory Care

Toured community

August 14, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Friendly Staff!!

I have no complaints about how things had went for my loved one and I during our tour that we had taken of this community. I thought the staff did a great job with the presentation and made sure to answer any questions we had for them in detail. I liked the open floor they had as well as other amenities for all of the residents. It was just not the right location in the end decision.

Brookdale Willows Sherman

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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