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VERIFIED PARTNER
3501 Converse Drive, Wilmington, NC 28403
For pricing & availability:
5 star
45%
4 star
36%
3 star
8%
2 star
3%
1 star
8%
8.7
Review score
29364 reviews
644 facilities
1010 Photos available
11 Floor plan available
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Anonymous
-
Child of resident/client
5.0
Brookdale Wilmington Review
We chose Brookdale Wilmington because of the location, Admissions Mgr(she is no longer there now), care for patients with Dementia
Very professional, friendly personnel.
Only downfall is they are a VERY pricey facility.
About the facility Brookdale Wilmington
Residents can build a new home and prosper in a safe space, here at Brookdale Wilmington. The small memory care community offers support to residents in the early, middle, and late stages of Alzheimer’s and other types of dementia. Brookdale’s team members provide round-the-clock support and are available 24 hours a day, seven days a week to be alerted to an emergency situation. Some additional safety features on-site include, color-coding, keypad entries, dementia-friendly menus, enclosed courtyards, and personalized apartment entryways with shadow boxes to promote recognition. Here, the helpful team assists with meal preparation, transportation, housekeeping, home maintenance, and other daily chores. In addition to monitoring tedious tasks, the staff provides individualized care. Brookdale Wilmington uses two exclusive programs, the Clare Bridge and Solace program, to provide residents with enriching daily activities and grooming assistance, as needed. Each resident receives consistent care assignments and tailored care plans to help ensure their needs are met. You can count on the staff to learn about your loved one’s unique history, routine, and general preferences to promote a smooth transition and experience overall.
Community Services and Amenities
Residents are encouraged to participate in group or solo activities each day, with options like gardening, musical programs,...
Read more
Senior living options offered
Memory Care
Pricing for Brookdale Wilmington
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Brookdale Wilmington
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Compare
Brookdale Wilmington
3501 Converse Drive, Wilmington, NC 28403
Spring Arbor of Wilmington
809 John D Barry Dr, Wilmington, NC 28412
Morningside of Wilmington
2744 S 17th St, Wilmington, NC 28412
New Hanover House
3915 Stedwick Ct, Wilmington, NC 28412
8.6
Review score
39 reviews
8.6
Review score
39 reviews
5 star
45%
4 star
36%
3 star
8%
2 star
3%
1 star
8%
9.4
Review score
34 reviews
9.4
Review score
34 reviews
5 star
47%
4 star
35%
3 star
15%
2 star
3%
1 star
0%
8.7
Review score
33 reviews
8.7
Review score
33 reviews
5 star
43%
4 star
21%
3 star
15%
2 star
12%
1 star
9%
8.0
Review score
6 reviews
8.0
Review score
6 reviews
5 star
33%
4 star
0%
3 star
17%
2 star
17%
1 star
33%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Brookdale Wilmington
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Memory Care
- Medication Management
- Diabetic Care
- Incontinence Care
Meals & Dining
- Special Dining Programs
- Low / No Sodium
- No Sugar
- Meals Provided
- Room Service
- Guest Meals
Room Amenities
- Wi-Fi/high-speed internet
- Handicap Accessible
- Ground Floor Units
- Garden View
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
Pets
- Dogs Allowed
- Cats Allowed
- Pet Care Available
Common areas
- Indoor Common Areas
- Indoor Atrium
- Barber Shop
- Library
- Private Bath
- Meeting Room
- TV Lounge
- Outside Patio
- Beauty Salon
- Butterfly garden / Hummingbird garden
- Outdoor Common Areas
- Central Fireplace
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Jacuzzi
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Activities
- Pet-focused Programs
- Yoga / Chair Yoga
- Art Classes
- Trivia Games
- Christian Services
- Day Trips and Outings
- Holiday Parties
- Other Religious Services
- Sensory-based Programs
- Karaoke
- BBQs or Picnics
- Devotional Activities On-Site
- Live Musical Performances
- Cooking Classes
- Protestant Services
- Dances
- Catholic Services
- Intergenerational Programs
- Educational Speakers / Life Long Learning
- Birthday Parties
- Live Dance or Theater Performances
- Forever Fit
- Bible Study Group
- Live Well Programs
- Gardening Club
- Stretching Classes
- Tai Chi
- Reminiscence Programs
Reviews
for Brookdale Wilmington
Write a review
A Place for Mom has scored Brookdale Wilmington with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Wilmington has 39 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
3.9
Staff
4.2
Meals & Dining
4.5
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored Brookdale Wilmington with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Wilmington has 39 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 39 reviews
Anonymous - Family/friend
Memory Care
September 27, 2024
Brookdale Wilmington Review
We chose Brookdale Wilmington because of the location, Admissions Mgr(she is no longer there now), care for patients with Dementia
Very professional, friendly personnel.
Only downfall is they are a VERY pricey facility.
Anonymous - Family/friend
Memory Care
July 16, 2024
Family friendly facility
I have been impressed that all the staff members know each of the residents by name, and they know family members as well. They welcome and encourage family participation.
Lori - Family/friend
Memory Care
May 16, 2024
A positive place for mom at a difficult time
The staff was great. Everyone knew [name removed] and her story as well as our family. They were attuned to her needs. There was daily activities as well as outings. As [name removed] illness progressed they were supportive to all our needs. The building was in need of updating and that was starting to happen . Brookdale definitely gave [name removed] a better quality of life and we are grateful
Anonymous - Family/friend
Memory Care
April 23, 2024
would not recommend
Med tech staff does not communicate. Nobody ever answers the phone. They do not do laundry as they should. My mom was in dirty diapers a lot. I had to call 911 as she was severely dehydrated after having explosive diarrhea.
Response from Brookdale Wilmington
April 26, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Family/friend
Memory Care
March 7, 2024
Review for Brookdale Wilmington
People in need of higher level of care need to really research the facility to make sure it can meet the needs of their loved one.I picked it because I was assured they could provide care for my husband. It seemed like a nice place when I visited it looked like a nice and homey environment. Unfortunately, they were not able to provide the care he needed and I needed to find a place that could provide the appropriate care.
Kenita - Family/friend
Memory Care
November 27, 2023
Wonderful Staff!!
The staff members at Brookdale Wilmington have been very attentive and that is something we really like about the community. The community is also clean and they offer good activities for the residents. Based on the experience we have had so far, we would recommend them to other families.
Anonymous - Toured community
Memory Care
September 25, 2023
Our tour
We toured Brookdale Wilmington during our search for a Memory Care facility for our loved one. The Memory Care unit at this facility was very sad and dreary. The furniture was old and the atmosphere was not very cheery. However, the staff that gave us our tour was lovely. We had a great tour, I just didn't like the environment.
Lori G - Family/friend
Memory Care
February 7, 2023
A comfortable place for your loved ones
This facility is really good. I love the staff. My loved one is very comfortable here, it's like being at home. It's a smaller facility and feels very homey, with a very friendly atmosphere. Housekeeping seems to be done daily. Her room is always clean and her bed is always made. Communication with the family is good. They call me and I call them, when needed. They have a Newsletter and a Facebook Page, which is nice and also helpful. They have a variety of activities and there's always something going on. I would most definitely recommend this facility to family and friends.
anonymous - Family/friend
Memory Care
November 18, 2022
My Family's Disappointing Experience
My family and I particularly sought a secured community for memory care residents; therefore, we expected that Brookdale would have expertise in working with residents with memory care issues and were highly disappointed when they put our loved one out in less than three months. We appreciate the fact that staff were very friendly. However, communication with family could certainly be improved upon. My family was appalled and blindsided when our loved one was abruptly discharged without prior communication of any warning from staff. We were taken aback when our resident was sent out to ER and we were told he could not return but would be immediately discharged. I was shocked.
Response from Brookdale Wilmington
December 20, 2022
Thank you for taking the time to provide us with your feedback.
David A - Toured community
Memory Care
June 30, 2022
Brookdale Tour
The marketing director did a fantastic job. She listened to my needs, addressed my concerns, and gave me a thorough tour. She was amazing!
Anonymous - Toured community
Memory Care
May 26, 2022
I've toured and spent time at Brookdale Wilmington. From what I've seen, it looks like a great place. We chose another community because Brookdale wasn't a good fit for my mom's needs.
anonymous - Family/friend
Memory Care
May 18, 2022
Proceede with caution
I would say to avoid this community for your loved one. I over communicated with the staff but I do not feel like it was returned. My loved one was in memory care and had to go to the hospital twice and I was not sure that she was being properly watched while at this community. There could be someone maybe in a different situation than my loved one that may be able to manage being at this community.
Response from Brookdale Wilmington
May 19, 2022
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Anonymous - Family/friend
Memory Care
May 12, 2022
I Feel My Loved One is Safe Here
This is best dementia care place I have seen. The resident numbers are low, and the staff to residents ratio is really good. The staff are very friendly and care about the residents well. They know all the residents by name. The staff are responsive to questions or concerns that the family has about our loved one.
They try to keep the residents engaged in activities. Some of the activities include gardening, exercises, trivia, games, arts and crafts, and more for the residents to participate in.
There are at least two different room options to choose from. Showering, dressing, and medication management are some of the care offered by the community.
BettySue Kearney - Family/friend
Memory Care
June 11, 2021
The only place I can see my Mother being content in.
I had no idea how the transition to Brookdale would go for my mother but after a couple of weeks and a bump here and there I am now quite comfortable in my decision. The staff is wonderful. She has been there now 2 years. I can’t believe how this trying year went for those on the staff but for me, seeing and talking with my mother every week via FaceTime and knowing the extraordinary measures they were going through to keep the residents safe I was comforted. I had much less worry knowing the staff was there doing the best with the COVID-19 pandemic. I feel like the staff listens to concerns and address them. I see the care, dedication, love and thoughtfulness they give to the residents and the families of the residents.
Sadly, like many, I never saw this chapter in my mother’s nor my life and had not planned nor knew how to come to terms with it. Both A Place For Mom and Brookdale have been an answer for my searches.
Frieda A - Family/friend
Memory Care
June 10, 2021
Wonderful, caring
Brookdale Wilmington is a wonderful caring facility! Everyone is family…everyone is loved, both residents and staff. I can’t say enough good things about the loving and caring staff!
DM - Family/friend
Memory Care
June 2, 2021
Excellent Dementia Care
They're a dementia only community, with no assisted living, so the staff is very trained and focused on dealing with those types of people. The staff have been really nice. Activities are just now starting back up after Covid. It's expensive, but worth it for a loved one with dementia.
Anonymous - Family/friend
Memory Care
February 3, 2021
Questionable Billing And Care Practices
My loved one has been there since summer, and every month the rent is going up. My loved one isn't wanting to be there, and the staff isn't helping with keeping my loved one calm. We are looking at moving my loved one out of the community once it is safe to do so.
Ann Rheinlander - Family/friend
Memory Care
November 14, 2018
Brookdale Review Huge Disappointment
My Husband was at brookdale Wilmington for only 3 and 1/2 days. In that time he had 4 falls in the bathroom and a stroke and no one noticed.
His home care aide and her husband visited him on the 4th day and found him semi-concious on a sofa in the common area and no staff in sight. It took both of them to help get him to his room. Later I received a call from the RN to say that my husband had said that he fell and hit his head but that she could not find the head injury but would call and ambulance anyway.
An MRI taken at hospital confirmed that he had had a stroke.
I looked at Brookdale because they advertised as an alszhimers/dementia care only facility. So I believed they would be more attuned to my husbands needs than a regular assissted living facility. Their care standard was no better but considerably more expensive.
Linda - Family/friend
Memory Care
November 12, 2018
Activity level needs help
My father has been in 3 different assisted living and memory care facilities over the past 3 1/2 years. I find that all have been good as far as patient care and caring staff. However I am always disappointed at the one on one that he receives in the area of activity participation and interaction.. Brookdale is no different. They outline a fantastic program as far as activity and social interaction but unless your loved one is able to participate they seem to be left behind to sit in front of a television and sleep because they need more time and attention that the activity director can give. I feel Brookdale should have another activity helper ,at least, so that more attention can be given given to those that need encouraged to participate. This stimulation is extremely important in the case of Alzheimer care when the resident may say no to participation or not realize what is going on. I find my father will get involved and seems to enjoy group activities if encouraged to participate.
Anonymous - Toured community
Memory Care
July 16, 2018
My siblings and I were very pleased with the reception we rec'd from [name removed], she sat down and explained all about the facility and answered all of our questions. The facility was bright and clean inside. We are definitely considering Brookdale for our Mom.
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Frequently Asked Questions about Brookdale Wilmington
Brookdale Wilmington offers Semi-Private and Studio. Learn more.
A Place for Mom has scored Brookdale Wilmington 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (910) 790-8664 to reach a resident at Brookdale Wilmington.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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