3896 N Elm St, Greensboro, NC 27455
KL
Child of resident/client
Great Experience
They were under the management as [community removed] . We chose them due to the care they gave the residents . Then they were bought out by Brookstone Terrace of Greensboro . They have been doing a good job thus far .
Read all reviewsCarriage House Senior Living Community
Carriage House Senior Living Community
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Carriage House Senior Living Community
A Place for Mom has scored Carriage House Senior Living Community with 9.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Carriage House Senior Living Community has 68 reviews with an average "overall experience" of 4.1 out of 5.
KL
Assisted LivingFamily/friend
September 24, 2025
Great Experience
They were under the management as [community removed] . We chose them due to the care they gave the residents . Then they were bought out by Brookstone Terrace of Greensboro . They have been doing a good job thus far .
Wayne and Deb
Assisted LivingFamily/friend
August 25, 2025
Feels like best friends home
We are so pleased with the facility and have recommended it to others. A very caring and homey feel and treats patients as guests and caters to their individual needs.
Catherine
Memory CareFamily/friend
June 4, 2025
Highly recommend
Friendly engaging staff, clean environment, less residents, not crowded, quieter, not overstimulating , more personal
Anonymous
Assisted LivingFamily/friend
April 3, 2025
Our families experience
5 for all. The people are very nice, and they were attentive and tried to solve problems if there are any. We would recommend Carriage House Senior Living Community to other families based on the experience we have had.
Silvia B
Assisted LivingFamily/friend
April 2, 2025
Caring, friendly staff
Everyone who works at Carriage House has been kind, caring, informative, and attentive. My dad feels well cared for. This place feels homey rather than polished. Staff have been responsive to all of my questions and concerns. Dining staff have gone out of their way to accommodate all my dad’s dietary restrictions. The staff are taking the time to get to know my dad and seem to work together well. My dad was hesitant to move into assisted living but has found he’s happy there.
Anonymous
Memory CareFamily/friend
March 25, 2025
The BEST place for my mom!
Honestly...a 5 across the board. I am so happy with everything and everyone at Carriage House. My mom is being taken care of in a kind and friendly manner and I have peace of mind. Based on the experience, I have already recommend this community to other families!!
Anonymous
Assisted LivingFamily/friend
March 13, 2025
Review for Carriage House Senior Living Community
Staff are knowledgeable and attentive each resident's needs. The care is personalized. Fun, engaging activities are the norm daily. The facility is always clean and presentable.
Pat Byrd
Memory CareFamily/friend
February 17, 2025
Great place for loved ones!!
Wonderful,caring staff. Very clean and well prepared for all residents. We were so pleased at the care of my father in law and how compassionate they all were. Would HIGHLY recommend A Place for Mom and The Carrage House.
Anonymous
Memory CareFamily/friend
January 25, 2025
Friendly Staff
Staff is very friendly. There will likely be more activities when the weather gets better. Right now the 3 sunrooms are locked due to the cold. In the spring and summer there will be plantings of flowers and vegetables
Shana L
Assisted LivingFamily/friend
December 4, 2024
Wonderful place with wonderful staff
If I could give more than 5 stars, I would. Carriage House and their staff have been incredible in helping with the difficult decision to move my grandmother from her home to an assisted living facility. They welcomed her with open arms and made the transition as seamless as possible. My grandfather, who initially stayed at their personal residence, became a regular visitor, joining her for meals every day. When he didn’t show up one day, it was their staff who alerted us, recognizing it was unusual for him. This prompted us to check on him, and we discovered he had fallen at home and was unable to get up or call for help. This revealed underlying health issues, and when he needed respite care, the staff immediately stepped in. They quickly arranged a room for him, allowing him to stay close to her while receiving medical care he needed. The care and compassion they have shown to both of them have been exceptional, and I couldn’t be more grateful for everything they’ve done.
HM
Assisted LivingFamily/friend
December 4, 2024
Review for Carriage House Senior Living Community
I would recommend. It was affordable, and it was small and felt intimate
W and D
Assisted LivingFamily/friend
November 6, 2024
Most comfortable and most like home!
Take a tour of Carriage House and you will find a very responsive staff but also a very homey feel. Carriage House is set up like small communities for residents. Rooms face small corridors of 3 to 4 rooms. This facilitates interaction of residents like small neighborhoods. The dining arrangements allow people to group together to socialize in small groups. It is possible to have meals in their room, if desired. It was an amazing feeling to leave our loved one at Carriage House, knowing she was in the best place possible. But more convincing was when over the weeks and months that followed she has nothing but praise for the entire staff, food, and activities! We made the RIGHT choice!
Anonymous
Assisted LivingFamily/friend
October 17, 2024
Disappointed
It left a horrible impression on us, and we are glad dad will be cared for elsewhere. We were happy with everything for about a year. Then out of nowhere they discharged my dad and left us scrambling for care. And upon review I believe what they were accusing him of was a direct result of them not having adequate policy and procedures.
Anonymous
Assisted LivingFamily/friend
June 20, 2024
Nice Facility, Great Care, If You Can Afford It
They seem to genuinely care about their residents. Interestingly, it looked to me like their occupancy was declining. The dining room on our hall was closed, and [name removed] had to go to the next one on the next hall. Then that closed and they started wheel chairing her to one on the main floor. I don't know, but I suspect that others may have done as we did and dealt with the huge cost increases by moving out. Sad, because it really is a nice place.
MLC
Assisted LivingToured community
June 26, 2023
My Tour Experience at Carriage House
Carriage House was a disappointing tour. The rooms were is disrepair and the closet doors were off the rails. We were surprised the community showed us the room like this. In addition the tour guide was talking down about another community in the area.
Claudia
Assisted LivingFamily/friend
June 1, 2023
Finally, Dad's at home!
My personal interaction with the staff has been good, they keep us Informed and make the changes we request, as needed. There is- as with most places- still staff turnover, so sometimes that can be frustrating having to re-explain something. I've never had the food, but my dad likes it. The common areas of the facility are kept quite nice. I especially LOVE ALL of the activity choices- my dad is very social and loves outings, game nights, movie nights, bingo, cooking class/ Demonstrations, and crafts. I would recommend this facility to family and friends!
Randall
Assisted LivingFamily/friend
April 27, 2023
Nice facility, friendly staff, decent food with small areas for improvement
The facility is well maintained, housekeeping and laundry folks do a good job. The staffing for caregivers is not always sufficient. Activities are spotty at best. Unfortunately, there has been a slight decline in the staffing since we have been there. This affects meals, care, and activities. Definitely better than the previous facility.
Anonymous
Memory CareFamily/friend
April 13, 2023
Review for Carriage House
I would say my loved one( who is in memory care) is pleased. He often comments what a nice place he is in. He thinks the food is good. He has a nice room which is kept clean. His laundry lady is great. The staff does not leave him in his room all day. There are lots of activities. I have found the staff and management to be caring & professional. It is much better for him than the last place.
Steve H
Assisted LivingFamily/friend
April 11, 2023
A smaller intimate place with compassionate care at a lower cost
I've had a few complaints in the beginning, but I also understand transitioning to a better experience. I have witnessed these improvements such as dinnerware instead of Styrofoam boxes for those that eat in their rooms. The facility is cleaner. Personal living area is cleaner. Staff is very friendly. Food looks a lot better. I actually tasted a few and reminds me more of home cooked than frozen or canned. My mom likes bread with her meal such as rolls biscuits or cornbread rather than a slice of loaf bread that she has to request because the meals don't include bread. My mom likes more southern fare such as meatloaf, chicken and dumplings, mac and cheese (without ham). But I think the food is good. And secondly, they really need more staff. My mom needed to go to the bathroom one evening, but all the staff was serving dinner and no one answered the call. For the money, I think we made a good choice. I've seen big changes, but the biggest issue is mom still thinks she is supposed to be getting the level of care as a nursing home, but that's just not happening. They do need more staff, though. Keep improving and I would certainly recommend to others.
Anonymous
Memory CareFamily/friend
March 29, 2023
Dont' take your loved one to Carriage House
They did not offer any activities. They don't really care for the patients. It was not a good fit for my loved one. It was a horrible experience, and there was a lot of issues. They were not kind people. My loved one did not like the food, and often we had to take meals to my loved one. Sometimes they did not give my loved one water. Things were missing from my loved ones room. They did not take care of the patients, and were not attentive.
Carriage House Senior Living Community
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.