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Guilford House

5918 Netfield Rd, Greensboro, NC 27455

For more information about senior living options:
(866) 374-4058
8 reviews
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    13%
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Guilford House
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Anonymous

Family/friend

4.5 out of 5 stars

Fabulous Experience at Guilford House

My brother-in-law has suffered with Parkinson's for over 15 years and recently decompensated to the point of needing more assistance than home care could provide. Assisting my sister with the search for the right fit nursing facility became overwhelming for both of us. When A Place For Mom recommended Guilford House and we toured the facility and talked with the staff, we knew our prayers had been answered. The transition was smooth and effortless as the staff walked us through the paperwork and have also engaged hospice services. Our families are all now able to spent time with him and each other as we support one another during this time. The facility is not only beautiful, it is clean and well staffed with the most courteous, skilled and friendly people. We are truly grateful and blessed.

Read all reviews

Guilford House

Guilford House in Greensboro, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Guilford House

16 reviewsWrite a review
Overall Experience
3.5
Cleanliness
3.5
Friendliness
3.5
Care Services
3.0
Staff
1.0
Meals & Dining
1.0
Activities
3.0
Value for Cost
3.5

A Place for Mom has scored Guilford House with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Guilford House has 16 reviews with an average "overall experience" of 3.5 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 4/19/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Shana Gray

Assisted Living

Family/friend

April 19, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Unprofessional

Unprofessional staff from the abrasive and unempathetic Administrator to the staff who spends more time on their cell phones than checking on residents. No communication between shifts, no accountability, it's always an excuse or someone else's fault when there is a discrepancy. Inconsistent and unstructured, bordering on blatant neglect. They put on a front portraying as so kind and concerned about your loved one in the beginning, then change up completely as soon as the move in is complete. Because of the Covid restrictions, they know they control who they let in the building so there is no concern on their part about a family member popping in and seeing them ignoring the residents. I was in with my Mother and needed assistance, I searched all over not finding anyone on staff, and when I asked another resident where they were, she replied "Good question" and rolled her eyes as if that was the normal environment with no one around.

Shana Gray

Assisted Living

Family/friend

April 19, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Unprofessional

Unprofessional staff from the abrasive and unempathetic Administrator to the staff who spends more time on their cell phones than checking on residents. No communication between shifts, no accountability, it's always an excuse or someone else's fault when there is a discrepancy. Inconsistent and unstructured, bordering on blatant neglect. They put on a front portraying as so kind and concerned about your loved one in the beginning, then change up completely as soon as the move in is complete. Because of the Covid restrictions, they know they control who they let in the building so there is no concern on their part about a family member popping in and seeing them ignoring the residents. I was in with my Mother and needed assistance, I searched all over not finding anyone on staff, and when I asked another resident where they were, she replied "Good question" and rolled her eyes as if that was the normal environment with no one around.

Anonymous

Memory Care

Family/friend

February 23, 2018

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Not the best

Must CONSTANTLY stay on top of the care of the residents. Can never take for granted they are cleaning your parent's room. Meals are rather sad. Wish we had kept our parents where they came from, but from everything I've heard, they have their own problems. The turnover rate at this facility is amazingly high. Managers and staff. There are a few that are acceptable, but very few. If I were retired, or rich, my parents would be elsewhere.

Anonymous

Memory Care

Family/friend

February 23, 2018

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Not the best

Must CONSTANTLY stay on top of the care of the residents. Can never take for granted they are cleaning your parent's room. Meals are rather sad. Wish we had kept our parents where they came from, but from everything I've heard, they have their own problems. The turnover rate at this facility is amazingly high. Managers and staff. There are a few that are acceptable, but very few. If I were retired, or rich, my parents would be elsewhere.

Anonymous

Memory Care

Toured community

August 17, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Worth a look

The person that took us on tour was nice. The community looked clean. They have some nice things at this community such as a butterfly garden and a hummingbird garden. They seem to offer a lot of activities. We did not think this community was the right fit for my loved one.

Anonymous

Memory Care

Toured community

August 17, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Worth a look

The person that took us on tour was nice. The community looked clean. They have some nice things at this community such as a butterfly garden and a hummingbird garden. They seem to offer a lot of activities. We did not think this community was the right fit for my loved one.

Anonymous

Memory Care

Toured community

June 9, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This facility has top marks from the State. Small but adequate rooms and the residents seem comfortable

Anonymous

Memory Care

Toured community

June 9, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This facility has top marks from the State. Small but adequate rooms and the residents seem comfortable

Anonymous

Memory Care

Family/friend

May 12, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Fabulous Experience at Guilford House

My brother-in-law has suffered with Parkinson's for over 15 years and recently decompensated to the point of needing more assistance than home care could provide. Assisting my sister with the search for the right fit nursing facility became overwhelming for both of us. When A Place For Mom recommended Guilford House and we toured the facility and talked with the staff, we knew our prayers had been answered. The transition was smooth and effortless as the staff walked us through the paperwork and have also engaged hospice services. Our families are all now able to spent time with him and each other as we support one another during this time. The facility is not only beautiful, it is clean and well staffed with the most courteous, skilled and friendly people. We are truly grateful and blessed.

Anonymous

Memory Care

Family/friend

May 12, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Fabulous Experience at Guilford House

My brother-in-law has suffered with Parkinson's for over 15 years and recently decompensated to the point of needing more assistance than home care could provide. Assisting my sister with the search for the right fit nursing facility became overwhelming for both of us. When A Place For Mom recommended Guilford House and we toured the facility and talked with the staff, we knew our prayers had been answered. The transition was smooth and effortless as the staff walked us through the paperwork and have also engaged hospice services. Our families are all now able to spent time with him and each other as we support one another during this time. The facility is not only beautiful, it is clean and well staffed with the most courteous, skilled and friendly people. We are truly grateful and blessed.

Anonymous

Memory Care

Family/friend

April 24, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

patient Care and Understanding

I am very happy with the care that my mom was getting from a special caretaker. My mom likes that staff who are watching over here. The menu here for my mom is appealing. They do have activities that are offered. I like knowing that she is doing well and seems to be happy. We would recommend this service and the care to other families.

Anonymous

Memory Care

Family/friend

April 24, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

patient Care and Understanding

I am very happy with the care that my mom was getting from a special caretaker. My mom likes that staff who are watching over here. The menu here for my mom is appealing. They do have activities that are offered. I like knowing that she is doing well and seems to be happy. We would recommend this service and the care to other families.

Anonymous

Memory Care

Toured community

March 15, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

When I Toured

I thought this was a nice community but it was not the right fit. I saw everything within the community and the person who showed us the place was professional.

Anonymous

Memory Care

Toured community

March 15, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

When I Toured

I thought this was a nice community but it was not the right fit. I saw everything within the community and the person who showed us the place was professional.

Anonymous

Memory Care

Toured community

March 13, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice! This is a smaller place so room availability was scarce. All amenities we would need are available, convenient to northwest Greensboro. May be a little high considering room size, but apparently very popular since it is usually full/almost full.

Anonymous

Memory Care

Toured community

March 13, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice! This is a smaller place so room availability was scarce. All amenities we would need are available, convenient to northwest Greensboro. May be a little high considering room size, but apparently very popular since it is usually full/almost full.

Guilford House

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Map of the neighborhood around Guilford House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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