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Charter of Cleveland

2900 Westside Dr NW, Cleveland, TN 37312

For pricing & availability:
(866) 374-4058
9.0
Review score
13 reviews
Add review
9.0
Review score
13 reviews
  • 5 star
    77%
  • 4 star
    15%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter of Cleveland
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Charter of Cleveland
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Cynthia

Loved one of resident/client

5.0 out of 5 stars

Friendly & Caring Staff

5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve families. It feels like a small community.

Read all reviews

Charter of Cleveland

Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is a way of life, enhancing independence with a variety of activities enabling our residents to live life to the fullest. Stop by for a visit, enjoy a glass of sweet tea and see what makes us special.....our residents.

Senior living options offered

  • Assisted Living

Charter of Cleveland

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter of Cleveland

9 out of 10
Review Score13 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.7
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored Charter of Cleveland with 9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Charter of Cleveland has 13 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-13 of 13 reviews

Last Updated: 5/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Larry M

Assisted Living

Toured community

May 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Review from Knoxville

We placed my brother in law in Charter Senior Assisted Living and found the staff very friendly and accommodating. The place felt like home. They have a multitude of activities. Very satisfied with the living quarters as well.

Cynthia

Assisted Living

Family/friend

April 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly & Caring Staff

5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve families. It feels like a small community.

Anonymous

Assisted Living

Family/friend

November 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

A positive experience .

What we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.

Anonymous

Assisted Living

Family/friend

January 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great respite stay!

The staff were amazing!! They were extremely friendly and genuinely kind. The room was very nice for moms respite care. The only draw back was having to supply our own bed linens and pillows and towels. Made a lot to carry in but they have carts to roll things in so it's fine

Anonymous

Assisted Living

Family/friend

December 18, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

our families experience

My Mom is settled and content. It was a big adjustment, but now she enjoys the friendship's that she is making. She brags about the care that the girls in house-keeping give her and the assistant's that tend to her daily needs. So I say over all we made a good choice. The daily care from Housekeeping individuals and the extra care given to her by people who are giving her daily assistance. Some times the people that care and do the day to day work aren't given the credit that they deserve.

Dianne W.

Assisted Living

Family/friend

October 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Charter of Cleveland

We picked this community because it was small and welcoming. It was affordable for my brother. I love the place. My brother is very happy.I would highly recommend it. My brother's, health and his well-being has improved.

Barb D.

Assisted Living

Family/friend

March 10, 2023

5.0 out of 5 stars
Verified Review

Our friend is very happy.

So far our friend is very happy at Charter of Cleveland. His adjustment period seemed much shorter than we expected!

Pat Gates

Assisted Living

Family/friend

January 9, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

Looking for the Best

Mom and Dad have the best of both worlds here, independence with 24/7 care. They have been here with their 15 year old dog since 2016. I highly recommend Morningside of Cleveland to all if you want a staff that truly cares about their jobs and residents.

Anonymous

Assisted Living

Family/friend

May 26, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.5

could not have asked for anything better

My mother did not want to be there to begin with and the first couple weeks were really rough. She is suffering from Alzheimers and They had a lot of patience with her, and stayed in constant communication with me. They went out of their way to care for her. I really could not have asked for anything better.

Arlene Berger

Assisted Living

Toured community

March 9, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Looking for senior care

I was looking for Alzheimer's care for my husband. If I were looking for care for me, I would give it 5 stars all the way. Beautiful facility, friendly staff, dining room was elegant and menu looked great. Looked like a very comfortable and caring place.

Anonymous

Assisted Living

Toured community

February 6, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice and Clean

I feel everything has gone very well, The community is nice and clean. They are a little aggressive on their over caring sending my father to the hospital for every little thing, but he may bring this on himself by wanting to get up on his own. He does seem to enjoy everyone there and he thinks the food is okay.

Anonymous

Assisted Living

Family/friend

February 3, 2015

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0

We are a bit frustrated.

I'm not sure I can give a number right. They didn't call to let us know that she didn't make a her appointment. and we had arranged a driver but they never came. She has another appointment on Thursday, but they said "We told you we can go but Thursday our van is in use due to it being our activity day". We are a bit frustrated. She has had trouble adjusting. She didn't want to be there. people seem helpful. I don't know if shes eating much and they're not telling us.

Daughter

Assisted Living

Family/friend

February 5, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

They are very good. They are just wonderful.

They are very good. They are just wonderful. The food is very good, she cleans her plate and has gained some weight. The overall environment is very homey. Everyone is so sweet and kind to the residents and they are just so genuine. They call me and let me know when things happen. When I visited before we made a choice, I noticed in the dining room were linen table cloths and flowers on the table. It never smells bad, it always smells nice and fresh, and you can tell the staff cares about the residents. Everything was well kept and nice.

Charter of Cleveland

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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