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Country Cottage - Hoover

4000 Greenwood Drive, Hoover, AL 35216

For more information about senior living options:
(866) 374-4058
41 reviews
Add review
  • 5 star
    34%
  • 4 star
    39%
  • 3 star
    10%
  • 2 star
    10%
  • 1 star
    7%
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8.6
Review score
397 reviews
22 facilities
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Country Cottage - Hoover
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Country Cottage - Hoover
17 photos
Country Cottage - Hoover in google map

Diane T

Loved one of resident/client

5.0 out of 5 stars

My tour review

This community was very nice and the people were very friendly however, I needed my aunt in a community where they gathered and there were more gathering places at another community. The people were very nice the community was just not what I needed for my loved one

Read all reviews

Country Cottage - Hoover

Country Cottage - Hoover in Hoover, AL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Country Cottage - Hoover

41 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.0
Friendliness
3.9
Care Services
3.5
Staff
4.0
Meals & Dining
4.0
Activities
2.9
Value for Cost
3.7

A Place for Mom has scored Country Cottage - Hoover with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Country Cottage - Hoover has 41 reviews with an average "overall experience" of 3.7 out of 5.

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1-20 of 41 reviews

Last Updated: 5/27/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

anonymous

Assisted Living

Toured community

May 27, 2022

3.0 out of 5 stars
Verified Review

Tour experience

I really liked Country Cottage, probably the best out of all of the ones we toured. Unfortunately they have just recently shut down their location in Hoover and their other location was too far away for us to drive to.

Anonymous

Assisted Living

Toured community

May 4, 2022

2.0 out of 5 stars
Verified Review

Tour of Country Cottage

We toured Country Cottage and we didn't like the tour experience or how it looked in the very beginning. The room was very small and the community controlled the heating and cooling of the room. The gave us a call and informed us that the Hoover location is closing down and asked if we wanted to see another. We declined because we did not have a good first impression here.

anonymous

Memory Care

Toured community

November 23, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community was okay but I wanted something more upscale for my loved one but the tour was nice.

Diane T

Assisted Living

Family/friend

November 23, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community was very nice and the people were very friendly however, I needed my aunt in a community where they gathered and there were more gathering places at another community. The people were very nice the community was just not what I needed for my loved one

anonymous

Assisted Living

Toured community

October 21, 2021

3.5 out of 5 stars
Verified Review

My tour review

This community was really great and it was a nice tour. The value for the cost and the location were the main two important factors for us.

Val

Assisted Living

Family/friend

August 18, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

Good Community, Needs Improvement

The community doesn't do activities for the residents. The staff look after my loved one; however, the residents aren't as closely watched as I would have hoped. I would recommend you keep a close eye on your loved one if they are here.

Jeannette

Assisted Living

Toured community

August 10, 2021

5.0 out of 5 stars
Verified Review

my tour of Country Cottage - Hoover

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family. I would recommend touring this community

T. D.

Assisted Living

Family/friend

May 7, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0

Fantastic Community

They have kind staff and they are a clean community. The staff worked hard to make sure the resident felt comfortable. They couldn't provide adequate transportation to dialysis. Due to the pandemic they didn't have any activities going on. My loved one needed additional care and due to this my loved one moved out after a short amount of time.

Robert

Memory Care

Family/friend

March 12, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Cottage Lifestyle for Memory Care Seniors

Overall, I rate them highly. They seem to have genuine compassion. It's a smaller place, a little more intimate. The living situation is a cottage feeling, which suits memory issues well. I haven't been able to be inside due to Covid, but the exterior seems to be maintained well, the building is in good shape, the parking lot is clean, and the landscape is tended to. From what I can tell, they're taking good care of my loved one. I would recommend them for sure.

PT

Assisted Living

Family/friend

March 4, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

check your love one daily

Make sure you keep on top of everything and make sure medication is being distributed correctly and Drs. ordered are being followed. I would not recommend this community to others.

anonymous

Memory Care

Family/friend

February 23, 2021

1.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Think before your put your loved one there

We did not have a good experience with Country Cottage and I would not recommend the facility to anybody.

Allyson

Memory Care

Family/friend

December 15, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
2.0

Just Like Being at Home

The community was great. I wish I placed my loved one here to start with. This had a home feeling, instead of like a hospital. The direct staff that assisted my loved one were wonderful. The food was enjoyed by my loved one, and they ate every meal.

Pat Sherrill

Memory Care

Family/friend

September 5, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Negative

My mom was there for 7 years. It was good at first, but gradually the services began to decline. The food became poor, the employees quit interacting with the residents... no games, just nothing. The employees got down to two who responsible for taking care of residents, food service, cleaning , etc. at least 75% of my moms belongings were stolen. She fell several times due to negligent care. When we left, we were charged over $300 even though our contract said no charge would be declared fir painting. There were many others negative occurrences. Do not use this facility. They used temps fir the weekends who spent most of their time sleeping, talking on the phone or smoking on the back porch

Martha sewed

Memory Care

Family/friend

June 7, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

BAD place to bring your love ones

DONT EVER SEND YOUR LOVE ONES THERE THEY ARE UNPROFESSIONAL AND THEY ABUSE THEIR RESIDENTS AND THEY FEED THEM COLD FOOD. THEY DON'T TAKE PROPER CARE OF THESE PEOPLE I FEEL SO SAD FOR THE RESIDENTS. They are very very unsanitary. Please please please please please please i repeat. Then they mistreat they staff.

Anonymous

Memory Care

Toured community

October 25, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very personable manager ([Removed]). Residents appeared happy and staff interacted well with them. Lovely place

Anonymous

Memory Care

Toured community

September 27, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

GREAT facility with a loving, caring staff. They were very accommodating and eager to meet the needs of our family.

Anonymous

Memory Care

Toured community

September 11, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Nice tour

We had a very nice tour of this community and the staff did a nice job in showing us around the community as well as answering our questions. My Uncle felt that this was just not what he was looking for.

Anonymous

Memory Care

Toured community

June 1, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The employees I met could not have been more helpful. The small environment really gives County Cottages a feeling like you are in a home. The only reason I am giving it four stars is that the rooms are all studio and are quite small. This was not the right fit for my mother in law, but it is definitely worth a look if the studio apartment is okay with you. The employees really seemed to care about the residents and work to make the people there feel loved and like they are at home.

Anonymous

Memory Care

Toured community

May 31, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The employees I met could not have been more helpful. The small environment really gives County Cottages a feeling like you are in a home. The only reason I am giving it four stars is because he rooms are all studio and are quite small. This was not the right fit for my mother in law, but it is definitely worth a look if the studio apartment is okay with you. The employees really seemed to care about the residents and work to make the people there feel loved and like they are at home.

Anonymous

Memory Care

Family/friend

April 20, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Fours across the board

The staff have done a good job caring for mom. They are attentive and we have good communication. The food is good and they keep the community clean. They offer daily activities and I would recommend this community.

Country Cottage - Hoover

Neighborhoods

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Map of the neighborhood around Country Cottage - Hoover

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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