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Creekstone

20 Crossing Creek Dr, Fairport, NY 14450

For pricing & availability:
(866) 374-4058
8.9
Review score
14 reviews
Add review
8.9
Review score
14 reviews
  • 5 star
    86%
  • 4 star
    7%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.4
Review score
26 reviews
3 facilities
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Creekstone
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Creekstone outdoor common area
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Creekstone in google map

Delene W

Child of resident/client

5.0 out of 5 stars

Would definitely recommend

They have the residents comfort in mind at all times. It is a great place for your loved ones! Room sizes and activities - all were great!

Read all reviews

Creekstone

At Creekstone, we offer a unique, mindful, and compassionate approach to memory care that inspires Elders to live a happy and dignified life: We believe it’s our obligation to accommodate the health and personal care needs of each Elders while also nurturing their human spirit. Our small, cozy household setting creates an intimate senior living environment dedicated to promoting independence and dignity.

Our Creekstone community is located in the charming village of Fairport, NY, which has consistently been ranked one of the best places to live in the country. You and your loved ones will enjoy the quaint New England village, which is filled with local shops, restaurants, and live entertainment. Creekstone is also only a 15-minute drive from downtown Rochester.

Service and Amenities

At Creekstone, we believe in a different kind of care: Memory care does not have to be cold and institutional. Our family-centered approach to memory care emphasizes the individual, and we tailor the senior living experience to each of our residents. We have no long corridors, no imposing medical equipment, and no bulky medication carts strewn about our community. Instead, our ranch-style family home is warm and inviting. We have a large, central living and dining room, an accessible...

Senior living options offered

  • Memory Care

Creekstone

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Creekstone

8.9 out of 10
Review Score14 reviewsWrite a review
Overall Experience
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
5.0
Staff
5.0
Meals & Dining
4.7
Activities
4.9
Value for Cost
4.6

A Place for Mom has scored Creekstone with 8.9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Creekstone has 14 reviews with an average "overall experience" of 4.8 out of 5.

Filters

1-14 of 14 reviews

Last Updated: 3/4/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Delene W

Memory Care

Family/friend

March 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would definitely recommend

They have the residents comfort in mind at all times. It is a great place for your loved ones! Room sizes and activities - all were great!

Delene

Memory Care

Family/friend

September 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Creekstone

I was very impressed with the whole philosophy that they have caring for the "elders" and training their staff. It is by far the best place ever! They do so much for the people there.

Anonymous

Memory Care

Family/friend

November 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels Like Home"

I find Creekstone allows my mother as close to an independent life as possible given her cognitive impairment. They are very watchful but respectful. The environment is closer to a home and it's quite relaxing to visit her there. The staff is skilled and helpful.

Joseph

Memory Care

Toured community

March 20, 2023

5.0 out of 5 stars
Verified Review

My Tour Experience at Creekstone

Creekstone was a really nice community when I toured the community. My loved one would have been the worst resident if my loved one moved into the community.

Sharon

Memory Care

Family/friend

January 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great care and loving community

The vast majority of the staff is very loving and caring! They really care about all the elders! We cannot recommend Creekstone enough!

anonymous

Memory Care

Family/friend

September 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A beautiful community

Creekstone community has been such a refreshing and wonderful experience compared to the last place our loved one was at. The staff members there are very caring, kind, and understanding of our loved ones situation. The meals are prepared right in front of the residents which is awesome. The community feels very homey, nothing about it gives off nursing home feel. The staff all work really well together, the cleanliness is superior and we would definitely recommend to other families.

anonymous

Memory Care

Toured community

October 11, 2021

4.0 out of 5 stars
Verified Review

Tour of Creekstone

We had a good tour with Creekstone. It is a nice facility and was our second choice.

Maeve K

Memory Care

Family/friend

August 6, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Just like living at home

We chose Creekstone because we liked the model. It is not a medical model, it is a home. It is 4 houses that back up to each other to form a square. Inside the square is a patio that all the houses share and it has a fountain and gazebo, it is beautiful. The house has a beautiful kitchen with an open floor plan. Their staff to resident ratio is 1 to 5. Each resident has their own bathroom and they can decorate their rooms as they would like. The breakfast meals are not on a set schedule which is nice. After talking with the chef, he was very good about putting things on the menu that my mother likes, he is very accommodating. They have a lovely screened in front porch that can fit 14 people. They allow pets as long as the pet is one they have had for years, so my mom was able to bring her dog. They do also have to be able to mostly care for their pet. I would definitely recommend them to others who are looking.

Susan

Memory Care

Family/friend

September 3, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Highly recommended

We chose Creekstone because of the recommendations we received from others. The rooms are very good sized. Bathrooms are large and handicap accessible. The food is excellent, they cook it right there in the kitchen so its fresh and hot. It is served restaurant style. If there is something they cannot care for, they recommend something for us. My favorite part about the community would be the staff members, they become family and go above and beyond to take care of their residents.

Susan Schaefer

Memory Care

Family/friend

May 28, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Satisfied

We feel my mom is getting awesome care here. They are able to take good care of her. They are always on top of keeping the community clean. Especially during the Covid-19 pandemic, they have been on top of keeping the residents safe. The staff is very friendly, I feel that I can call at any time and they will answer my questions and are very welcoming. The care giving staff clearly is trained well and know what they're doing and on top of that are all compassionate. They have two activities directors that come up with things for the residents to engage in and the staff does a good job of getting the residents to participate. They have exercise classes, movies, reading time, and more. Creekstone is expensive, however we feel it is worth the cost for the level of care the residents are reviving. One of the most important things that we appreciate about Creekstone is the level of communication they maintain. They are very good about posting photos on Facebook, FaceTiming my dad so he can see my mom, and even providing a monthly newsletter.

Middle Sister

Memory Care

Family/friend

January 22, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Comfortable Place to Live

The homelike environment is supportive and accepting. The staff provides both activities and the much needed routine of daily life. My resident has early onset dementia and benefits from not having squawking PA systems and non-stop televisions that are present in other facilities. The staff knows her preferences and she is free to make her own choices. In enhanced memory care, there is extra attention paid to personal care and grooming for those who need assistance.

Anonymous

Memory Care

Family/friend

September 26, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Mom is more social here

My mom has started to become more social here at this community. There are only 14 residents and it is set up in a home setting with memory care. This is a great environment for my mom, her room is nice and they do a lot with their residents, they have special family outings we've been to the state park out to lunch and there is a beautiful courtyard where they had a vegetable garden and it is surrounded by 4 other homes all working with memory care. This is definitely the perfect fit for my mom and I would recommend setting up a tour.

Anonymous

Memory Care

Family/friend

September 19, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Turning into the best decision I have made

The staff have been incredibly attentive to mom's needs. They interact with her and make her feel comfortable. The staff are trained to treat residents with Dementia. The community is professionally managed. The community is set up like a home and the kitchen in in the center. The food is made fresh on site and it is excellent. Mom has started participating in some of the daily activities. The community is well maintained. This is a small community so you see the same staff every day. I would recommend this community.

Anonymous

Memory Care

Toured community

September 6, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Once I found the right location, it was obvious this place is brand new. Fourteen residents live in the cottages together sharing a livingroom with fireplace, large open kitchen and secured court yard. Each person had their own room and powder room. Assisted bathing or shower was nearby in the hallway. 2 of 4 buildings were full and a third one was to hold enhanced needs people.

Creekstone

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Creekstone

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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