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Emerald City Senior Living

9001 Lake City Way NE, Seattle, WA 98115

For pricing & availability:
(866) 374-4058
8.2
Review score
41 reviews
Add review
8.2
Review score
41 reviews
  • 5 star
    44%
  • 4 star
    32%
  • 3 star
    17%
  • 2 star
    5%
  • 1 star
    2%
See all reviews
4.5
Review score
149 reviews
10 facilities
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Emerald City Senior Living
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Emerald City Senior Living patio
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Take a virtual tour of Emerald City Senior Living in Seattle, WA.

Anonymous

Child of resident/client

4.0 out of 5 stars

Some staffing challenges but overall positive

Most staff are friendly. Due to staffing shortages some are abrupt. Staffing shortages and language barriers lead to some difficulties. Meals were adequate in calories but lacking in taste and variety. The have music and bingo for activities, which are popular.

Read all reviews

Emerald City Senior Living

At Emerald City Senior Living, your loved one can live the fulfilling retirement you’ve imagined for them with care options for assisted living, memory care, and respite care. This community’s campus in Seattle, Washington, features updated interiors, a wealth of amenities, and a compassionate environment to receive optimal care.

Community Amenities and Services

Find the proper care you’ve been seeking for your loved one with Emerald City Senior Living’s specialized memory care programs, support services, medication management, assistance with activities of daily living (ADLs), and more. Visiting physicians allow your loved one to receive medical care right at home.

With seasonally inspired dishes, multiple menu options from residents’ favorite dishes, and an experienced culinary staff create exceptional dining experiences in a restaurant-style setting. After satisfying meals, residents can find fulfillment and excitement throughout the community.

Cozy up by the fireplace, kick back in the TV lounge, look your best with trips to the on-site beauty salon and spa, join fitness classes at the fitness center, get involved in the community with volunteer programs, or invite friends and family over for gatherings in the club room. Here, residents can live full retirements on their terms.

Living Arrangements

Emerald City Senior Living offers a variety of floor plan...

Senior living options offered

  • Assisted Living
  • Memory Care

Emerald City Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Emerald City Senior Living

8.2 out of 10
Review Score41 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
4.6
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Emerald City Senior Living with 8.2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Emerald City Senior Living has 41 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 41 reviews

Last Updated: 12/10/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

December 10, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Some staffing challenges but overall positive

Most staff are friendly. Due to staffing shortages some are abrupt. Staffing shortages and language barriers lead to some difficulties. Meals were adequate in calories but lacking in taste and variety. The have music and bingo for activities, which are popular.

Anonymous

Assisted Living

Family/friend

July 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring

The dining staff is very helpful with [name removed] special needs. The caregivers are also very thoughtful and we would recommend this community to other families based on the experience we have had so far.

Anonymous

Assisted Living

Family/friend

May 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one is a resident at Emerald City Senior Living and overall the experience has been good. The staff and care services have been good. The cleanliness and friendliness are good. My loved one is taken care of at this facility.

Anonymous

Assisted Living

Family/friend

August 25, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Lovely Staff

They are short staffed at Emerald City Senior Living all of the time, but the dining staff is really great as well as the chef. The activities directory is great also. For the most part the staff members are lovely.

J.R.

Assisted Living

Family/friend

July 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

nice community but needs improvement

They could work to improve on there staffing especially their nursing team and they could also work on their food portions - need to be more

Anonymous

Assisted Living

Family/friend

July 19, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Decent value for the money

They are very kind people. The food is not that great. A little understaffed, but very nice people.

Tammie

Assisted Living

Family/friend

July 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good experience

The staff is INCREDIBLY nice and incredibly helpful. One of the main things that sticks out about this facility is the food. It is really good and they have a lot of fresh foods and it is great quality. The only thing they do not have is a lot of outdoor space to walk around just because it is on a busy street. I would recommend Emerald City to others looking.

K.P.

Assisted Living

Family/friend

June 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Nice community, friendly staff

The staff are extremely caring but some are not real knowledgeable about the appropriate level of care and the length of time it takes for care to arrive once paged often exceeds 30-45 minutes.

Anonymous

Memory Care

Family/friend

May 6, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A place for mom

We are very happy with how our experience with Emerald City Senior Living has turned out. So far we like everything there.

anonymous

Assisted Living

Toured community

October 28, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and it was a good tour but the community sits right next to a busy street and we didn't want our loved one to listen to all the busy traffic

anonymous

Memory Care

Family/friend

September 22, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Staff
5.0

Our experience

Our loved one is a on a liquid diet so we aren't sure how the meals actually are, but from the looks of the meals they look quite good. We have only had experience with the memory care side, but from what we can see on the assisted living side it seems like more of a stimulating environment.

Lynn

Memory Care

Family/friend

May 28, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Affordable, clean and friendly

They are more affordable than anything I saw in the area. It is a nice community. It looks like a 4 star hotel. The apartments are nice in size. They have restaurant style dining, where you pick from a menu. Staff has been very helpful. Not in a walking area for residents. They have a shuttle bus that takes them shopping weekly.

Anonymous

Memory Care

Family/friend

January 11, 2018

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Mom is adjusting

Mom is here in the assisted living side It seems to be nice and clean. They have an issue with chronically being short staffed. Which then leads to longer wait times after the call button is pushed. And sometimes she has to wait over an hour to get food. She gets 3 good meals a day. She will enjoy the daily activities sometimes. I would recommend to others.

Anonymous

Memory Care

Family/friend

January 5, 2018

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Mixed feelings

I have my mom here and the lack of care from the caregivers is the one thing that I am worried about. Although this is a great place I'm hoping things can change. It takes sometimes 45 minutes to get someone to come help after the button is pushed. My mom fell in her kitchen and she pushed the call alert button then lost consciousness and was there on the floor for an hour. So I am working with [Removed] who is the supervisor over the caregivers to get these issues resolved. I would still recommend this community it is nice and clean and the people are friendly here and the management team is amazing and attentive with requests or complaints. Mom has a 1 bedroom apartment in the assisted living. The food is fair and if you get there late you may get something else but not the main dish. The med staff is incredible and awesome with mom. There is one caregiver that is amazing her name is Karen and everyone loves her but she is sick right now so we miss her. The maintenance is great and polite. And gets request done in a timely manner. I have confidence the things that are wrong can and will be fixed.

Anonymous

Memory Care

Toured community

December 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I toured this community

I went on a tour here and the staff was extremely nice and helpful. They answered all of my questions. I thought the assisted living part was great. There was a very small confining place for the memory care. I would rate that a 2.3 or 3. Parking here is non existent. My brother would've been in just a room with no locks on the door and no privacy at all. Just not a good fit for him.

Anonymous

Memory Care

Family/friend

November 15, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom loves it here

They really listen to our concerns and making sure they are met. Super supportive of me and my mom. All the staff and residents truly are concerned about her well being. The food here is inviting dining room is nice and clean.It helps my mom stay regular with lots of fresh veggies and a good variety. People seem really happy here they only thing I would say they could improve on is cleaning her apartment more and linens more times a week.

Anonymous

Memory Care

Toured community

September 21, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

It was ok nice place the person I was supposed to have the tour with was not there she had a medical thing but I'm thinking about it wanting to visit sunrise of Edmonds when will they have an opening.

Anonymous

Memory Care

Family/friend

September 18, 2017

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Needs to follow through with promises!!

First off I want to compliment the dinning room staff at this community. The chef does an amazing job with the meals and the ladies who take care of the residents at meal time could not do a better job. They have been wonderful to my loved one in that aspect and I am thankful for that. I will say that sales guy who gave us our pitch had promised us the moon and more and that has not been the story since my relative made the move. I feel like the staff are in a hurry all of the time and when the bell is rung for help it takes forever to get some assistance. The staff are very hit or miss at this place and I am just not happy with the overall experience at all. I have observed that if you are by your self and are not a hundred percent mobile to do things on your own this is not the place for you in my opinion.

Anonymous

Memory Care

Toured community

September 13, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent Staff

We toured for the care that was needed to assist my husband. The staff are outstanding and were kind. We liked the cleanliness of the community. They offer great meals from the menu. Activities are offered for the residents who are able to participate. The staff went out of their way to be able to help us. We would have liked everything that they offered, but the value was not what we could do.

Anonymous

Memory Care

Family/friend

September 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Large Community

We had a rocky start at the beginning where the communication was not the best with the nursing staff. We are working on resolving the issue. The rest of the staff is wonderful. They are very caring and attentive to my mom's care needs. They are a little understaffed, but they are working on that issue. The community host a wide range of ages of the residents. The activities director is great, and mom is making a lot of friends. She enjoys participating in the activities they provide. They also have a van that takes them on outside excursions. There are ramps in the community that are not manual wheelchair accesible in some areas. There are three towers of buildings and on one of them they have a nice outdoor area on the second floor and you can go out onto a patio where there are raised garden beds, tables, and cushioned chairs. Someone with a manual wheelchair can't make it out there. The food is really good with a lot of variety. They don't offer a light menu, but you can just eat the healthy items. They are very welcoming to our family when we come to visit. It is very clean and well-kept, the common areas are very upscale. I would recommend this community to others who did not need a lot of medical assistance.

Emerald City Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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