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Evergreen

230 West Galbraith Road, Cincinnati, OH 45215

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(866) 374-4058
9.0
Review score
70 reviews
Add review
9.0
Review score
70 reviews
  • 5 star
    37%
  • 4 star
    31%
  • 3 star
    14%
  • 2 star
    1%
  • 1 star
    17%
See all reviews
8.4
Review score
3202 reviews
94 facilities
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Evergreen
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Evergreen
16 photos6 floor plans
Evergreen in google map

Anonymous

Friend of resident/client

4.0 out of 5 stars

Friendly Community

The overall experience is very pleasant. The place is nicely renovated and aesthetically pleasing. The facility is always clean. Everyone is amazingly friendly. My friend is in an independent living and no care is required. The administrative staff are very kind, helpful and professional. Sorry to say it, but the food is not good nor is healthy for the elderly! The program for the activities is extraordinaire. It is expensive but one understands the cost of running such a huge facility.

Read all reviews

Evergreen

Nestled on a park-like, 60+ acre property in Cincinnati, Ohio, Evergreen invites you to live luxuriously through independent living and assisted living services. The expansive community building resembles a modern, upscale resort with its lavish amenities and tasteful design. Located in a major metropolitan area, this community places big-city resources at residents’ fingertips.

With more than 30 golf courses in Cincinnati, sports-minded seniors can hit the links on a variety of courses during the warm weather months. If you prefer to watch sports, cheer for the Cincinnati Reds during Major League Baseball games in the Great American Ball Park. Embrace nature through inspiring flora displays in the Krohn Conservatory. Head to the Cincinnati Zoo and Botanical Garden for more natural exhibits. Eligible veterans can find support and connections through the Cincinnati Vet Center. At Evergreen, you choose how to spend your valuable time.

Community Details

Staff is available 24 hours a day to provide personalized care. Relax while the attentive care team provides services such as housekeeping, landscaping, and building maintenance, and transportation.

Healthy meals invite residents to gather in the lavish dining room. Reserve a private dining space for special occasions with friends and family. Grab a cup of coffee and enjoy lively...

Senior living options offered

  • Assisted Living
  • Independent Living

Evergreen

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Evergreen

9 out of 10
Review Score70 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.8
Friendliness
3.7
Care Services
3.4
Staff
3.6
Meals & Dining
3.6
Activities
3.6
Value for Cost
3.5

A Place for Mom has scored Evergreen with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Evergreen has 70 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 70 reviews

Last Updated: 8/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

August 21, 2025

4.0 out of 5 stars
Verified Review

Evergreen

Food could be better for sure. Seen a few and this is nice place.

Anonymous

Independent Living

Family/friend

June 10, 2025

4.0 out of 5 stars
Verified Review

Friendly Community

The overall experience is very pleasant. The place is nicely renovated and aesthetically pleasing. The facility is always clean. Everyone is amazingly friendly. My friend is in an independent living and no care is required. The administrative staff are very kind, helpful and professional. Sorry to say it, but the food is not good nor is healthy for the elderly! The program for the activities is extraordinaire. It is expensive but one understands the cost of running such a huge facility.

Anonymous

Assisted Living

Family/friend

April 25, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Review for Evergreen

Criticisms are: doctor on staff, awkward transition between Evergreen and Wellspring, and quality and consistency of nursing care. The grounds are lovely, as are the rooms.

Anonymous

Assisted Living

Family/friend

April 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Evergreen

We have found staff to be available, helpful and responsive. We are very pleased with both the staff and the facilities. I cannot stress enough how comforting it has been, and is, to have[name removed] in such a wonderful facility run be such competent and attentive staff.

Anonymous

Independent Living

Resident/client

January 29, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Find the Good Life at Evergreen

I am pretty much satisfy with my stay at Evergreen. Qualities I like are: Clean facilities, nice staff, satisfying activities, nice dining facilities, bright and cheerful surroundings, easy access . These are the qualities I like about Evergreen.

Anonymous

Independent Living

Family/friend

December 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Would recommend and nice community

She likes it very much but the cost is too high. Rent increase are too much. Will probably have to move her soon which is very disappointing

Anonymous

Independent Living

Resident/client

November 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Evergreen review

Generally well pleased . Staff is very courteous and respond to requests quickly . Premises are kept spotless. Place is cheerful.

Jenny

Assisted Living

Family/friend

November 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Review for Evergreen

It is a beautiful facility with a lot of green space compared to others. The staff has been great. The only negatives are it sometimes takes a while to get phone calls returned when leaving a message. The food could be better but there is a new manager that just took over and he is very responsive. And lastly it is in the high end price wise but probably worth it overall. I would recommend the facility to others.

Kim G

Independent Living

Family/friend

October 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A beautiful place for your parents to live

Great overall - my mom has been at Evergreen for over 2 years. Evergreen is very clean and well maintained. The staff is very friendly. The meals are good with lots of options. They have lots of activities. My mom enjoys going to the movies there, crafts and musical groups. She goes to some program almost every day. The cost is expensive, but most of the other places in the area are just as much.

Anonymous

Independent Living

Family/friend

October 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Grateful for Evergreen Wellspring

I wanted to take a few minutes to let everyone know how much my family and I appreciate the folks at Evergreen Wellspring. Since being diagnosed with Alzheimer’s in 2023, my dad has had to deal with likely the most challenging episode of his life. Moving a loved one into senior living for the first time was also a huge undertaking for our family and one we did not take lightly. We are extremely happy with the decision we made to move our dad to Evergreen and now into the Memory Care unit at Wellspring. In the six weeks he has been at Memory Care, his demeanor has changed significantly and is now in a much better place than he was those last few weeks in Independent. I cannot say enough about the staff at Evergreen Wellspring. Every interaction I have had with staff there has been positive and reassuring. I specifically want to recognize [name removed], all of the staff at the Memory Care unit and even [name removed] up front who always greets us with a smile and asks about my dad whenever I see him. If anyone I know has a loved one looking for senior living, I will certainly recommend Evergreen Wellspring.

Anonymous

Independent Living

Family/friend

September 25, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Assisted living and Rehab can be problematic

Friendliness of staff - my initial contact was [removed] who was fantastic, a combination of sales and onboarding. He was patient and checked in approximately every 3 to 4 weeks while I reviewed and visited other properties. But once my parents moved in and [name removed] was promoted to another role, the friendliness and helpfulness of their team stopped ABRUPTLY. The assisted living and rehab are terrible. I came in to visit my father who has dementia and was in rehab as a fall risk was sitting on the toilet by himself. Not fully staffed and while he was there, imagine a 90 year old man with dementia and his 86 year old wife having to sit with you for up to 9 hours a day just to insure you are fed a hot meal, and to have clothes changed and you are charging people high amounts. People need to know. My girlfriend told me about her experience when her mom needed memory care....it wasn't good and I should have listened. But compared to some other places, I thought Evergreen would be better. But it isn't, do yes, use it.

Anonymous

Assisted Living

Family/friend

July 31, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

My mother's experience

For the most part, it is a lovely place. My mother thinks the staff members are very nice and friendly. There is usually something going on there, for my mom to do. It's expensive.... but it is beautiful and everyone is nice there. The food (especially food service) is not the best. It takes a ling time in the dining room to het served- like an hour most days. Yes, we would recommend this community to other families! It is really a great place. There will always be little things that are not quite right with any place, but overall, it is very good.

Mary K

Independent Living

Resident/client

May 23, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

All"s that Ends Well

There were several issues that were uncovered during the turn over process. Ultimately, the issues have been resolved. The only negative that caused frustration was the lack of communication. I feel that the people who are hired to assist the residents are under staffed. They always seem busy and it is hard to get answers to requests or questions.

Anonymous

Independent Living

Family/friend

May 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
3.0

Friendly staff and residents, good experience to date

The staff are very friendly and attentive, have been open to moving from independent living to assisted living. No experience yet w AL to comment on care. As far as the food goes, I think they need more variety of regular options.

Jen S

Assisted Living

Family/friend

April 26, 2024

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Pretty disappointing.

My mom recently moved to assisted-living and it’s been over two weeks with no air conditioning. How in the world is that not a priority? Also, they advertise guest housing, which would be so helpful but at least in the past few years that my mom has been there they have always told me that it’s closed. Additionally, they advertise as having a lovely pool, but it has never been open and all the years I’ve been there. Finally, they assured us that my mom could receive transportation to appointments if given 24 hours notice. Even when we try to give a weeks notice, they have never once come through with that so many disappointments and not what was originally presented to us when we moved her in. As it becomes summer and she still doesn’t have air-conditioning, I am just so worried.

Jared B

Independent Living

Toured community

February 22, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

Director of Dining - do better

The director of dining needs to do better. I asked about my mom’s dietary needs and I got blown off. How does this place stay in business seriously? Not to mention she was beyond rude and looked like she was too busy to take my request.

Anonymous

Assisted Living

Family/friend

February 9, 2024

3.0 out of 5 stars
Verified Review

Not recommended

I found most of the staff to be friendly and helpful. Upper Management is useless. House keeping is good, but depends on the person you get. Communication is fair and requires follow up to get answers. The move in process was fair, but needs work. Need to ensure stuff works in apartment before you move in. The majority of the meals are poor quality, burnt, small portions and just poorly served. Management needs to address a persons concerns. It's hard to get follow up there. Need to hire more staff especially on weekends. I would not recommend this facility.

Marshall

Independent Living

Family/friend

December 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

10 out of 10 Recommended

Evergreen is a great facility and what drew me to them was the environment and the people that helped me initially [names removed]. But since my loved one has been there, the regular staff has been just as good. The apartment is very nice. The food is good. But the one part that really makes me feel I made the right choice is the activities. My dad is suffering from Alzheimer's, so to have activities to take part is is huge. I would 10 out of 10 recommend Evergreen and am very thankful that we were connected with them.

Anonymous

Assisted Living

Family/friend

October 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Staff
4.0
Meals & Dining
4.0

A new resident experience

Overall touring experience with [name removed] was good. However when dealing with other staff members, I felt rushed like they just wanted to close the deal....however, they must be understaffed. It is clean, and decorated nicely, grounds are lovely. For quality of care, not good. We have used the on-site pay by the half area services and so little is explained to you. Rushed, no pleasantries, I'm thinking of getting an outside service. Meals have plenty of variety and dining room staff is very nice. Not sure, no introduction, and no new resident coordinator. I feel like I'm living there to get parents acclimated.

K.K.

Independent Living

Family/friend

November 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

I would recommend Evergreen.

My mom feels at home in the independent living at Evergreen. She moved from out of state and is acclimating well and feels safe. We haven't experienced the higher care/assisted living aspect. The grounds and condo are the best I've seen in the area, and I've looked. It is expensive. But I know she is safe there and has transportation and a community. The church services and deacon are great. Evergreen is home, and we are glad to have found this community. Also in close proximity to hospital and medical needs. They have helped us tremendously on the move-in process and getting everything in the condo ready. The process was daunting, especially since my mom is a widow and moved from out of state. Evergreen was very helpful in accommodations for this move. I would also like to add they put my mom up in a furnished apartment while waiting for her things to be delivered. We had issues with the moving truck, and this was amazing that they could have her stay there for the duration until her things arrived. They were beyond accommodating. The furnished apartment was so very helpful, because if this wasn't available, we would have had to put her in a hotel.

Evergreen

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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