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Evergreen Place

90 West Ave, Brockport, NY 14420

For pricing & availability:
(866) 374-4058
9.3
Review score
62 reviews
Add review
9.3
Review score
62 reviews
  • 5 star
    42%
  • 4 star
    41%
  • 3 star
    10%
  • 2 star
    2%
  • 1 star
    5%
See all reviews
8.7
Review score
2216 reviews
36 facilities
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Evergreen Place
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Evergreen Place
27 photos3 floor plans
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

Review for Evergreen Place

I can only speak to cleanliness, no concerns there. Staff is very accommodating. My MIL has settled in nicely and loves it there.

Read all reviews

Evergreen Place

Evergreen Place is a senior living community in Brockport, New York. This peaceful retreat offers beautifully landscaped grounds and gardens with raised garden beds. Sun-filled common areas await residents inside for activities such as movie nights, game nights, and fitness classes.

Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community has studio and one-bedroom floor plans with spacious closets, walk-in showers, and individually controlled climate systems. Residents can enjoy amenities such as daily meals in the elegant dining room, complimentary transportation, and housekeeping services.

The community is within walking distance of shopping options available at the Northhills Shopping Centre and Brock Shopping Centre. Nearby dining ranges from pizza, sushi, and Italian to Indian cuisine. Popular attractions include McArthur Island Park, where residents can enjoy miniature golf at McArthur Island Mini Golf.

State Classification

Evergreen Place operates an enriched housing program, which in the state of New York includes provision of room and board, housekeeping, personal care, and supervision to five or more adults in a setting similar to independent living units.

Evergreen Place Inspection Reports

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Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits

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Senior living options offered

  • Assisted Living
  • Memory Care

Evergreen Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Evergreen Place

9.3 out of 10
Review Score62 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.4
Care Services
3.9
Staff
4.0
Meals & Dining
3.9
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Evergreen Place with 9.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Evergreen Place has 62 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 62 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 18, 2025

3.0 out of 5 stars
Verified Review

Our family's experience

I would say the staff is friendly overall. They seem to be short staffed. The servers do a good job. House keeping not great. A lot of clothing missing. They don't change bedding much. My mother had the runs and then it cleared. The following week I was straightening her blankets and I noticed diarrhea on her sheet from the week before. I had to pull the sheets off the bed. Brought it to the laundry. Demanded it get cleaned. Another time I had to clean up her floor and also gather garbage. The front desk has a stack of mail for my mom they gave it to me and there were Christmas cards and bills from [date removed]. I visit her 3-4 times a week and none of the front desk gave me her mail. The only reason I got notified was from a pharmacy that was cancelling her meds. They never gave me her bills. The food is often cold or hard. I visit mostly at dinner time. She hates when her veggies are cold. Often when she asks for drinks they tell her not until meal time. Drinks should be available. Activities...on the memory care side there aren't many activities. I think once in a while my mother said they have a lady who plays music and my mom uses a tambourine. On the assisted living side, there are more activities available.

Anonymous

Assisted Living

Family/friend

August 7, 2025

5.0 out of 5 stars
Verified Review

Review for Evergreen Place

I can only speak to cleanliness, no concerns there. Staff is very accommodating. My MIL has settled in nicely and loves it there.

PattyT

Assisted Living

Family/friend

June 15, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Staff
3.0
Meals & Dining
2.0

Only 3 Days

It’s really hard for me to give an adequate evaluation since my father-in-law was only there for three days. What I can’t tell you in those three days his Foley was not changed right the first night. On the second night he was on the floor he fell. And then was hospitalized and did not return. He passed away on [date removed]. The nursing staff was very nice, and call us immediately.. This was our experience for three days.

Vince and Lori G

Assisted Living

Family/friend

May 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Many thanks

[name removed] was the representative that helped us through the process. He was wonderful. Easy to reach and always good advice. Thank you all! We were interviewed by several facilities. The evergreen place is a good fit for our sister.

Anonymous

Memory Care

Family/friend

May 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Comfort for my family.

The price is pretty high and their food isn't very good. However, what we like the most about Evergreen Place is their very friendly and family-like. The facility itself is beautiful and yes, we would recommend this community to other families based on the experience we have had so far.

Anonymous

Memory Care

Family/friend

March 12, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
2.0
Meals & Dining
5.0

Evergreen Place

This is not the place for memory care. When my loved one wants to go home, they call me instead of handling it. But not all employees do that, some are great some are just so-so. Nurses and normally good. It the staff ot aids that are less then 2. from 5 to 1 I hate the price i am paying for what i am getting.

Anonymous

Memory Care

Family/friend

February 26, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Pleased

We chose Evergreen Place because it was clean, people were friendly, and it was close to home. There is not much experience taking care of patients with Lewy body dementia. There are no RNs.

Anonymous

Assisted Living

Family/friend

August 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Evergreen Place Review

The staff is friendly and very helpful. Highly recommend Evergreen Place.

Anonymous

Memory Care

Family/friend

June 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Excellent caregivers, would not hesitate to recommend.

The care givers were excellent. Had to keep after management to maintain cleanliness. Activity schedule was posted but rarely executed. Not a problem for my mom since someone from our family was there every day to entertain her. Overall I would recommend this facility to others.

Rodney R

Memory Care

Family/friend

May 3, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
5.0

Nice place, nice people, just not much involvement. If there is they don't let family know how patient is doing.

People are friendly and nice to patients and families that come in to see the patient. Dinners are great. I just wished workers did more with the patients. More activities. Fun stuff and movement things to do. If Evergreen Place does have activities they should share more with family members to let them know what going on.

Deborah T

Memory Care

Family/friend

May 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Evergreen Place Memory Care

The staff in the memory care unit is attentive and caring. The food is healthy and looks good. The director of memory care has daily activities for the residents. The hair salon does a nice job!

Anonymous

Assisted Living

Family/friend

April 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
4.0

Nice facility but needs more staff

The facility is well kept and residents rooms are clean and spacious. It's just understaffed as all facilities in the area. The staff that shows up are very helpful. They are short staffed most weekends and holidays. They need more "reliable" care.

Anonymous

Memory Care

Family/friend

March 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

Recommended

My loved one is currently a resident at Evergreen Place and the experience has been very good overall for him. I would recommend this facility to others.

Penny C

Memory Care

Family/friend

December 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful facility and team

Shopping for adult care is a difficult undertaking that involves many difficult decisions. From the quality of service, administrative assistance, and impeccable grounds, I felt reassured choosing Evergreen Place for my loved one.

Izzy M.

Assisted Living

Toured community

December 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Beautiful Community in Brockport!

I visited Evergreen Place for a tour and had a wonderful experience. The outside is very well kept and when I walked in I immediately felt welcomed. It looks as though everything from the floors to the paint have been updated. Residents appear to be happy, clean, and cared for. I loved watching staff interact with residents. They have such a warm and familial way of caring for them, and you could tell that there is genuine compassion for them. Although I am just researching options for down the line, I am comforted to know that when the time comes, Evergreen Place will be my choice.

Anonymous

Assisted Living

Family/friend

December 15, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

I think they need quicker food services. I personally would like a combination of easy living and more lively music and entertainment.

Lisa C

Assisted Living

Family/friend

December 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0

Very pleasant

This is a very lovely environment with a friendly staff. The facility was very clean and pleasant. We were here for a craft show. Overall our experience here has been great. I would recommend more advertising of the craft show in the future.

Emily

Assisted Living

December 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great activities

They do amazing activities for the residents and get the community involved too! [name removed] is great at what she does! I have done 2 vendor shows here now and will be back again! I would definitely send a loved one here :)

Shanya G

Assisted Living

Toured community

December 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great service

Comfortable and very family oriented environment; feels at home and amazing coverage and care. This facility is very clean and detail oriented; treat patients with upmost care and not only do they provide care but company also. From amazing activities to holiday events.

Tammy R

Assisted Living

December 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great facility

The facility is very clean and the staff is very friendly. All the residents are well taken care of and seem very happy to live there. the management staff are very helpful and all the caregivers really care for the residents they take care of.

Evergreen Place

Neighborhoods

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Map of the neighborhood around Evergreen Place

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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