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Evergreen Place

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90 West Ave, Brockport, NY 14420

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(866) 374-4058
9.3
Review score
62 reviews
Add review
9.3
Review score
62 reviews
5 star
42%
4 star
41%
3 star
10%
2 star
2%
1 star
5%
See all reviews
8.7
Review score
2216 reviews
36 facilities
Evergreen Place
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Evergreen Place
2727 Photos available
33 Floor plans available
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Anonymous
-
Loved one of resident/client
5.0
Review for Evergreen Place
I can only speak to cleanliness, no concerns there. Staff is very accommodating. My MIL has settled in nicely and loves it there.

About the facility
Evergreen Place

Evergreen Place is a senior living community in Brockport, New York. This peaceful retreat offers beautifully landscaped grounds and gardens with raised garden beds. Sun-filled common areas await residents inside for activities such as movie nights, game nights, and fitness classes.

Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community has studio and one-bedroom floor plans with spacious closets, walk-in showers, and individually controlled climate systems. Residents can enjoy amenities such as daily meals in the elegant dining room, complimentary transportation, and housekeeping services.

The community is within walking distance of shopping options available at the Northhills Shopping Centre and Brock Shopping Centre. Nearby dining ranges from pizza, sushi, and Italian to Indian cuisine. Popular attractions include McArthur Island Park, where residents can enjoy miniature golf at McArthur Island Mini Golf.

State Classification

Evergreen Place operates an enriched housing program, which in the state of New York includes provision of room and board, housekeeping, personal care, and supervision to five or more adults in a setting similar to independent living units.

Evergreen Place Inspection Reports

Related Articles:

Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits

7 Steps...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Evergreen Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Evergreen Place

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Evergreen Place
Evergreen Place

90 West Ave, Brockport, NY 14420

Westwood Commons, a DePaul Senior Living Comm
Westwood Commons, a DePaul Senior Living Comm

50 Union Square Blvd, North Chili, NY 14514

Cottage Grove Memory Care outdoor common area
Cottage Grove Memory Care

48 Cottage Grove Circle, North Chili, NY 14514

Hilton East Assisted Living
Hilton East Assisted Living

231 East Ave, Hilton, NY 14468

9.3
Review score
62 reviews
9.3
Review score
62 reviews
5 star
42%
4 star
41%
3 star
10%
2 star
2%
1 star
5%
10
Review score
37 reviews
10
Review score
37 reviews
5 star
78%
4 star
11%
3 star
5%
2 star
3%
1 star
3%
8.4
Review score
10 reviews
8.4
Review score
10 reviews
5 star
70%
4 star
10%
3 star
20%
2 star
0%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Amenities
at Evergreen Place

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Pureed Meals
  • Vegetarian
  • Special Dining Programs
  • Guest Meals
  • Meals Provided

Room Amenities

  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Garden View
  • Kitchenette
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • Barber Shop
  • Computer or Media Center
  • Central Fireplace
  • Outside Patio
  • Library
  • Private Bath
  • Indoor Common Areas
  • Outdoor Common Areas
  • Beauty Salon
  • Meeting Room
  • TV Lounge

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ
  • Billiards Lounge
  • Jacuzzi

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • BBQs or Picnics
  • Other Religious Services
  • Wii Bowling
  • Karaoke
  • Yoga / Chair Yoga
  • Devotional Activities Offsite
  • Art Classes
  • Book Club
  • Brain fitness / Dakim
  • Bible Study Group
  • Live Well Programs
  • Walking Club
  • Catholic Services
  • Cooking Classes
  • Dances
  • Live Musical Performances
  • Sensory-based Programs
  • Happy Hour
  • Current Events Club
  • Day Trips and Outings
  • Holiday Parties
  • Trivia Games
  • Christian Services
  • Reminiscence Programs
  • Forever Fit
  • Birthday Parties
  • Activities On-site
  • Activities Off-site
  • Devotional Activities On-Site

Reviews

for Evergreen Place

9.3 out of 10
Review Score1-20 of 62 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.4
Care Services
3.9
Staff
4.0
Meals & Dining
3.9
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Evergreen Place with 9.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Evergreen Place has 62 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 62 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 18, 2025

3.0 out of 5 stars
Verified Review

Our family's experience

I would say the staff is friendly overall. They seem to be short staffed. The servers do a good job. House keeping not great. A lot of clothing missing. They don't change bedding much. My mother had the runs and then it cleared. The following week I was straightening her blankets and I noticed diarrhea on her sheet from the week before. I had to pull the sheets off the bed. Brought it to the laundry. Demanded it get cleaned. Another time I had to clean up her floor and also gather garbage. The front desk has a stack of mail for my mom they gave it to me and there were Christmas cards and bills from [date removed]. I visit her 3-4 times a week and none of the front desk gave me her mail. The only reason I got notified was from a pharmacy that was cancelling her meds. They never gave me her bills. The food is often cold or hard. I visit mostly at dinner time. She hates when her veggies are cold. Often when she asks for drinks they tell her not until meal time. Drinks should be available. Activities...on the memory care side there aren't many activities. I think once in a while my mother said they have a lady who plays music and my mom uses a tambourine. On the assisted living side, there are more activities available.

Anonymous

Assisted Living

Family/friend

August 7, 2025

5.0 out of 5 stars
Verified Review

Review for Evergreen Place

I can only speak to cleanliness, no concerns there. Staff is very accommodating. My MIL has settled in nicely and loves it there.

PattyT

Assisted Living

Family/friend

June 15, 2025

3.0 out of 5 stars

Only 3 Days

It’s really hard for me to give an adequate evaluation since my father-in-law was only there for three days. What I can’t tell you in those three days his Foley was not changed right the first night. On the second night he was on the floor he fell. And then was hospitalized and did not return. He passed away on [date removed]. The nursing staff was very nice, and call us immediately.. This was our experience for three days.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Staff
3.0
Meals & Dining
2.0

Vince and Lori G

Assisted Living

Family/friend

May 8, 2025

5.0 out of 5 stars

Many thanks

[name removed] was the representative that helped us through the process. He was wonderful. Easy to reach and always good advice. Thank you all! We were interviewed by several facilities. The evergreen place is a good fit for our sister.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

May 1, 2025

5.0 out of 5 stars
Verified Review

Comfort for my family.

The price is pretty high and their food isn't very good. However, what we like the most about Evergreen Place is their very friendly and family-like. The facility itself is beautiful and yes, we would recommend this community to other families based on the experience we have had so far.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Memory Care

Family/friend

March 12, 2025

3.0 out of 5 stars
Verified Review

Evergreen Place

This is not the place for memory care. When my loved one wants to go home, they call me instead of handling it. But not all employees do that, some are great some are just so-so. Nurses and normally good. It the staff ot aids that are less then 2. from 5 to 1 I hate the price i am paying for what i am getting.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
2.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

February 26, 2025

4.0 out of 5 stars
Verified Review

Pleased

We chose Evergreen Place because it was clean, people were friendly, and it was close to home. There is not much experience taking care of patients with Lewy body dementia. There are no RNs.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

August 14, 2024

4.0 out of 5 stars
Verified Review

Evergreen Place Review

The staff is friendly and very helpful. Highly recommend Evergreen Place.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Memory Care

Family/friend

June 28, 2024

4.0 out of 5 stars
Verified Review

Excellent caregivers, would not hesitate to recommend.

The care givers were excellent. Had to keep after management to maintain cleanliness. Activity schedule was posted but rarely executed. Not a problem for my mom since someone from our family was there every day to entertain her. Overall I would recommend this facility to others.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Rodney R

Memory Care

Family/friend

May 3, 2024

4.0 out of 5 stars

Nice place, nice people, just not much involvement. If there is they don't let family know how patient is doing.

People are friendly and nice to patients and families that come in to see the patient. Dinners are great. I just wished workers did more with the patients. More activities. Fun stuff and movement things to do. If Evergreen Place does have activities they should share more with family members to let them know what going on.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
5.0

Deborah T

Memory Care

Family/friend

May 1, 2024

5.0 out of 5 stars

Evergreen Place Memory Care

The staff in the memory care unit is attentive and caring. The food is healthy and looks good. The director of memory care has daily activities for the residents. The hair salon does a nice job!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

April 5, 2024

4.0 out of 5 stars
Verified Review

Nice facility but needs more staff

The facility is well kept and residents rooms are clean and spacious. It's just understaffed as all facilities in the area. The staff that shows up are very helpful. They are short staffed most weekends and holidays. They need more "reliable" care.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

March 20, 2024

4.0 out of 5 stars
Verified Review

Recommended

My loved one is currently a resident at Evergreen Place and the experience has been very good overall for him. I would recommend this facility to others.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

Penny C

Memory Care

Family/friend

December 21, 2023

5.0 out of 5 stars

Wonderful facility and team

Shopping for adult care is a difficult undertaking that involves many difficult decisions. From the quality of service, administrative assistance, and impeccable grounds, I felt reassured choosing Evergreen Place for my loved one.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Izzy M.

Assisted Living

Toured community

December 19, 2023

5.0 out of 5 stars

Beautiful Community in Brockport!

I visited Evergreen Place for a tour and had a wonderful experience. The outside is very well kept and when I walked in I immediately felt welcomed. It looks as though everything from the floors to the paint have been updated. Residents appear to be happy, clean, and cared for. I loved watching staff interact with residents. They have such a warm and familial way of caring for them, and you could tell that there is genuine compassion for them. Although I am just researching options for down the line, I am comforted to know that when the time comes, Evergreen Place will be my choice.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

December 15, 2023

4.0 out of 5 stars
Verified Review

I think they need quicker food services. I personally would like a combination of easy living and more lively music and entertainment.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Lisa C

Assisted Living

Family/friend

December 9, 2023

5.0 out of 5 stars

Very pleasant

This is a very lovely environment with a friendly staff. The facility was very clean and pleasant. We were here for a craft show. Overall our experience here has been great. I would recommend more advertising of the craft show in the future.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0

Emily

Assisted Living

December 9, 2023

5.0 out of 5 stars

Great activities

They do amazing activities for the residents and get the community involved too! [name removed] is great at what she does! I have done 2 vendor shows here now and will be back again! I would definitely send a loved one here :)

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Shanya G

Assisted Living

Toured community

December 9, 2023

5.0 out of 5 stars

Great service

Comfortable and very family oriented environment; feels at home and amazing coverage and care. This facility is very clean and detail oriented; treat patients with upmost care and not only do they provide care but company also. From amazing activities to holiday events.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Tammy R

Assisted Living

December 9, 2023

5.0 out of 5 stars

A great facility

The facility is very clean and the staff is very friendly. All the residents are well taken care of and seem very happy to live there. the management staff are very helpful and all the caregivers really care for the residents they take care of.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Neighborhoods around Evergreen Place

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Evergreen Place

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Evergreen Place

Evergreen Place offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Evergreen Place 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 637-3140 to reach a resident at Evergreen Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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