2980 Centerville Rd, Herndon, VA 20171
Anonymous
Resident/client
Resident friendly, fun facility.
All are 5's except the food. We have a shortage of cooks and wait staff currently. Service is slow and and sometimes orders get delayed. Food is average and limited in variety. I would rate food and service as a 2.
Read all reviewsHarmony at Chantilly
Harmony at Chantilly offers a comfortable and elegant senior living community with independent living, assisted living, and memory care accommodations. The care team at Harmony at Chantilly creates a supportive and enriching environment by providing residents with professional and skilled care around the clock. Residents have individualized care that caters to their needs and is updated as those needs change. Life at Harmony at Chantilly is maintenance-free with services ranging from daily living assistance to apartment upkeep to transportation.
In addition to daily care and services, the Harmony at Chantilly also has amenities on site that make life fun and easy. The community has convenient amenities like a hair salon, restaurant-style dining, and on-site laundry, enabling seniors to take care of personal errands on site. The senior living community also has recreational amenities like a 24-hour fitness center, an outdoor courtyard, and a library.
Harmony at Chantilly is in Herndon, Virginia, close to many businesses and local amenities. Attending appointments and getting out and about is easy for residents as there are grocery stores, medical facilities, pharmacies, and post offices nearby.
To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the
Harmony at Chantilly
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Harmony at Chantilly
A Place for Mom has scored Harmony at Chantilly with 9.4 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Harmony at Chantilly has 62 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Independent LivingResident/client
September 9, 2025
All are 5's except the food. We have a shortage of cooks and wait staff currently. Service is slow and and sometimes orders get delayed. Food is average and limited in variety. I would rate food and service as a 2.
Anonymous
Assisted LivingFamily/friend
August 14, 2025
They failed to provide the physical therapy that was needed to allow my loved one to return home. After numerous attempts they performed on 5 or 6 sessions and then stopped with no notification. When confronted for their failure, they said that it was denied by Medicare. After contacting Medicare we found out they only requested approval for six sessions. No other request had been submitted to Medicare for approval and no physical therapy request had ever been denied. Their greed for revenue turned out costing my loved one deterioration in her physical capability and ended up with her back in the hospital. I would never put any loved one into Harmony House their greed for revenue is their only objective and care for their residents is not even on their radar screen. Horrible, unacceptable and unforgivable!
Anonymous
Assisted LivingFamily/friend
August 11, 2025
No one came to check on us on moving day, and I was there from 12 to around 9pm, and there was no information left on how to do things like when meals were served, etc.
Anonymous
Memory CareFamily/friend
August 8, 2025
I will say Harmony is a good choice for us. I actually looked at Harmony before choosing [community removed] but my husband was more stable and not in a wheelchair. By July he was a perfect candidate for Harmony Memory Care. Most are wheelchair or using walkers. Very few able to walk alone. The memory care is on the first floor so only a code to get in and out. They are not moved to another area during the day like at [community removed]. Capacity 24 but only 17 at present. They served plenty and also snacks. They have choice as well.
Anonymous
Assisted LivingFamily/friend
July 29, 2025
It is a great community. My parents moved into assisted living July of 2024. The staff there helped my dad take care of my mom and helped him make the decision to move her to memory care when he couldn't take care of her anymore. She recently passed away and the care staff did an incredible job of working with hospice to keep her comfortable until the end. My Dad now lives in independent living there and enjoys the food and friendships he has found. The staff and people living there now feel like a family to him.
Anonymous
Assisted LivingFamily/friend
July 15, 2025
When my dad was struggling physically & mentally after hip surgery and the move into Harmony, the staff would contact me or my siblings to give us updates on how dad was progressing. As we deal with his medications & pain killers, the med techs encouraged us to be patient with dad's progress; it was going to take time. He was physically doing very well in PT & OT, but it was going to take healing & time for him psychologically. We had meals with dad often at the beginning; the selections for lunch & dinner were quite nice, but breakfast left a lot to be desired. The activities are awesome!! There is a huge variety of offerings for the artistic, garden lovers, brain and word games, worship services, performers, movie nights; motivating my dad to try a few activities has been a challenge; the Harmony aids have tried to get him to pick and go to one or two activities each week. He is reluctantly trying a few and enjoying them. Harmony may not be the perfect fit for everyone, but it has been awesome for our family and we think he's finally feeling at home.
Mark B
Independent LivingFamily/friend
May 12, 2025
The facility is very well run, clean and they go out of their way to make sure the tenants feel welcome. My mom really likes the activities; choir, art studio, and religious functions are her favorites. She really likes the staff. We are happy she chose Harmony of Chantilly!
Margaret H
Assisted LivingFamily/friend
April 30, 2025
My husband is very happy there and I feel that he is getting the care he needs. The number of interesting activities has been very beneficial for my husband physically and mentally. He feels like he is back in the world. Also, staff is lovely and he likes the food. His apartment is spacious and very bright with natural light. Please share these comments with Harmony.
Megan
Assisted LivingFamily/friend
April 28, 2025
The sales manager [name removed] is a dream come true and sold the place. Continual access to the director, the sales office, concierge service and all other staff is phenomenal. Transparency is amazing, cleaning service is trustworthy and high standard. The amenities and trips and events are often and meaningful. They have delivered in every promise. Food is like what you'd get on an Amtrak meal cart. I rate this place a 10:10 for price and everything you get. They treated their customer with the utmost respect at all times during the process and continue to do so. That was the selling point for me. Dignified experience for my dad
Anonymous
Assisted LivingFamily/friend
March 20, 2025
The facility is well maintained and thoughtfully designed with easy access for all types of residence from independent living to assisted living. The location is convenient to supermarkets and restaurants /diners if the resident is inclined. They focus on healthy, available meals, onsite activities & local transportation. The majority of the time the staff has been friendly and polite. The staff seems to have reasonable turnover, meaning not too often and not too long.
Mary S
Independent LivingResident/client
March 8, 2025
Two negatives: Mediocre entertainment. Very poor food and very slow service They run out of food Pluses Nice building and apartments. Very good response to repair things. Nice library Friendly staff
Gail
Independent LivingFamily/friend
March 5, 2025
My mom has had her apt since [date removed], but unfortunately she has been in the hospital and rehab so she has not actually lived there yet, so we have not yet experienced the food, activities, or quality of care, but from what I have seen being there they do a great job. It is pricey, but so are all places like it. This one is a bit less than others. Overall very happy so far!
Beth C
Independent LivingResident/client
February 28, 2025
I am so very pleased with my decision to move to this lovely community. From the start of my tour experience I could tell that this place has the best energy, staff and people that live here are so welcoming. It was a BIG decision to leave my large home, I loved there for over 30 years. Downsizing was hard but this community was the right choice for me and my family. Now that I have moved here I see my family weekly and they enjoy the visit as we get to be a part of happy hours and events they host on a weekly bases. This is an all around well run community. They are mostly full but if you are looking for options please consider this one!
Anonymous
Independent LivingFamily/friend
February 26, 2025
They are willing to be flexible depending on the circumstances. The administration has been very helpful. the room sizes are great with high ceilings, and the amenities are good overall
Anonymous
Assisted LivingFamily/friend
December 5, 2024
Harmony worked very well for my mom and myself. Cleaning staff was extremely helpful and nice. They struggled in the dining area keeping chefs and waiters. They had one chef who was very good and was also friendly, but they him go. The cost went up each year so that should be factored in when budgeting.
Anonymous
Independent LivingResident/client
November 14, 2024
The first year I was there was a nightmare but they finally got a good new staff and from there on was 80% improvement. There were 10 turnovers of directors the first year I was there. Likewise many turnovers in staff. Last year and a half was stable. Had one director and one financial officer. They have done a terrific job in stabilizing the facility. Rest of staff had what i would say was a normal turnover.
Anonymous
Memory CareFamily/friend
July 29, 2024
The management and staff make you and your loved one feel that you are part of a family. I highly recommend Harmony at Chantilly to anyone looking. It is a great facility.
Anonymous
Assisted LivingFamily/friend
June 24, 2024
My mom passed away in [date removed] . I would give Harmony of Chantilly zero out of 10. Upper management doesn't care about their workers nor the residents.
Anonymous
Independent LivingFamily/friend
June 4, 2024
My loved one is currently a resident at Harmony at Chantilly and the overall experience has been okay so far. However, they are short staffed. Especially in the kitchen. My loved one does not like the food, this is a problem. The activities are good, though my loved one does not participate. The value for cost is good.
Anonymous
Independent LivingFamily/friend
May 6, 2024
Harmony at Chantilly is a very cozy place. Feels like home and very inviting. I really like the layout. Although in general the facility is clean, the memory care section has an odor of urine when you first walk into this side. The residents' rooms are very clean but this issue is confined to the common area on the memory care side. Generally, the staff are friendly. The executive director and head of nursing are exceptionally good. Both are caring and extremely helpful either way any issue I have had ( and I have had a few). The front desk staff are lovely as are the kitchen/dining staff. The friendliness of the nursing staff was variable; from very warm to indifferent and disgusted with certain tasks that needed to be performed. High marks are given to former nursing director [name removed] . Always professional, always warm/loving to family and residents but tough when needed to ensure the residents are treated with dignity, respect and are kept safe. High marks are given also to executive director [name removed]for similar reasons. Always willing to listen and react when necessary. Always keeping the residents and family first. Quality of Care- this depends on which aide was providing the care. It varied from excellent to lack luster. The quality was really good with lots of variety to suit all palates. Again, the dining staff was very caring and always had a smile. If I needed something else for my mom, they happily obliged. There are lots of activities. The movie theater is really nice. I do think in general, these facilities are very expensive. I will say that Harmony is priced better than many in the area. I think you get more for your money but I do think there needs to be more uninformed experience among the care takers. I u destined this is a tough job, but also think you need your have a calling. I must say that A Place for Mom was a huge help for me at a difficult time for me. As someone who was solely responsible for finding a place for my mother as she is unable to care for herself now, it was really helpful to have an organization that knew what to do and was able to guide me. The agent assigned to me was very caring and answered all my many questions. Thank you!
Harmony at Chantilly
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