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Heartis Mid Cities

2308 Highway 121, Bedford, TX 76021

For pricing & availability:
(866) 374-4058
8.9
Review score
42 reviews
Add review
8.9
Review score
42 reviews
  • 5 star
    49%
  • 4 star
    29%
  • 3 star
    7%
  • 2 star
    10%
  • 1 star
    5%
See all reviews
8.4
Review score
713 reviews
22 facilities
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Heartis Mid Cities
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Heartis Mid Cities community exterior
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street view of Heartis Mid Cities

Mark B

Child of resident/client

5.0 out of 5 stars

Friendly staff/helpful administrators

My mother has been a resident at Heartis Memory Care for 3 months now. It has been a godsend. We have found that the care staff are all friendly, well meaning, helpful, and mindful of both the unique vulnerabilities of memory care patients as well as the sometimes-needed firmness to keep them out of trouble. I toured 5 facilities in the Mid-Cities area before settling on Heartis. Other facilities failed the test on a few filters: overpowering smell of urine and human excrement, as well as the faces of both staff and residents. In many cases, both staff and residents looked like they were in prison. This was not the case at Heartis. The facility was clean as a whistle, most patients and staff seemed happy. During my tour, I was able to talk to some residents, and not just in a pre-arranged meet. In other facilities, I was kept far away from residents. She is now healthier and happier than she has been in a long time.

Read all reviews

Heartis Mid Cities

At Heartis MidCities in Bedford, Texas, we’re going to change the way you think about senior living. Then we’re going to change your life.

It all starts with our unique perspective. At Heartis MidCities, we believe that moving to a senior living community is a step in the right direction! Why live alone when you can thrive in a warm, welcoming and social environment that offers the support you need as well as endless opportunities for friendship, laughter and days filled with meaning and activity?

You’ll find it all right here. Offering Independent Living, Assisted Living and Memory Care to seniors in Bedford, Texas, our residents live immersed in wellness and a fulfilling, active lifestyle. We welcome you to Live Inspired and Live Well.

With our variety of services, amenities and engaging Montessori-based programming, we create a lifestyle that’s loved! Our residents have the freedom to live each day exactly as they choose. There are always so many options: meet friends for coffee, enjoy an early fitness class, have your hair done in the Refresh Salon and Spa, connect with friends on Facebook in the Hurst Library and Technology Center, take a leisurely stroll on the walking paths or enjoy a movie in...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Heartis Mid Cities

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heartis Mid Cities

8.9 out of 10
Review Score42 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.5
Care Services
3.9
Staff
4.3
Meals & Dining
3.8
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored Heartis Mid Cities with 8.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Heartis Mid Cities has 42 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 42 reviews

Last Updated: 10/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mark B

Memory Care

Family/friend

October 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff/helpful administrators

My mother has been a resident at Heartis Memory Care for 3 months now. It has been a godsend. We have found that the care staff are all friendly, well meaning, helpful, and mindful of both the unique vulnerabilities of memory care patients as well as the sometimes-needed firmness to keep them out of trouble. I toured 5 facilities in the Mid-Cities area before settling on Heartis. Other facilities failed the test on a few filters: overpowering smell of urine and human excrement, as well as the faces of both staff and residents. In many cases, both staff and residents looked like they were in prison. This was not the case at Heartis. The facility was clean as a whistle, most patients and staff seemed happy. During my tour, I was able to talk to some residents, and not just in a pre-arranged meet. In other facilities, I was kept far away from residents. She is now healthier and happier than she has been in a long time.

Nora

Assisted Living

Toured community

July 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Heartis and [name removed]are wonderful!

We toured Heartis assisted living in Bedford with [name removed]. She was welcoming, friendly, mom felt right at home. [name removed] continues to keep us posted for a ground floor apartment, in the meantime, we've have enjoyed delicious meals, and additional tours of the beautiful facility while we await placement. The staff at Heartis had smiles and kind words for mom on our visits, this is a wonderful facility.

Ruth

Memory Care

Family/friend

June 3, 2025

2.0 out of 5 stars
Verified Review

Heartis Mid Cities

Number 1 gets a 2 because it has taken two or more weeks to fix an air conditioner problem and it still might not be fixed. Today is first day it is working. Might not work again tomorrow. Their maintenance department responsible for air conditioning seems to be quite inept. They couldn't even figure out where the thermostat for [name removed] room was located. [name removed] told me yesterday that one of the staff told her there were several rooms complaining about high room temperature. I know my brother's room was too hot for two or more weeks. Totally unacceptable.

Anonymous

Assisted Living

Resident/client

May 1, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Heartis Mid Cities

Staff turns over frequently. Only believe half of what salesperson says. Ask someone who lives there without the salesperson about facility. The saleswoman from Heartis that I really liked was gone as soon as I moved into facility. They have changed chefs twice since I moved here which is under a year. Not enough dining staff. I better stop here - lots of little things most people don't care about. I just feel for $[fee removed]/mo they should be better.

Anonymous

Independent Living

Family/friend

April 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.5
Meals & Dining
2.0

We are still trying to get a routine down.

Staff is great especially [name removed]. First memory care I would recommend sitting down and making sure you know what to expect. Activities, laundry, shower etc. the best part of this facility is that it has independent living assisted living and memory care under one roof. They have changed over staff in last 6 months but really like [name removed]in memory care.

Sandra

Independent Living

Resident/client

August 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Light, Bright, Active and Friendly

When I started my search for a new home that offered meals, I was impressed with Heartis as soon as I walked in the front door. The dining room has all the natural light the East-facing two-story windows can offer. The North doors open to the heated salt-water pool. The dining room offers 3 meals each day, starting with a breakfast that will satisfy any pallet. The lunch and dinner entrees change every day, and if you miss a regular meal you can always grab a sandwich/salad at the Bistro. Each Apartment floorplan offers plenty of room for your furniture, and the hallways are open and airy. There are more activities than you can fit into your calendar: Board Games, Puzzles, Seminars, a 2000-book Library, Interactive Games, Exercise Classes, Crafts, outings to Museums, Plays, Baseball games, and Parks. Come see why I love it so much. I've lived at Heartis over 3 years, and look forward to having you as another one of my many friendly neighbors.

Anonymous

Independent Living

Family/friend

June 28, 2024

4.0 out of 5 stars
Verified Review

Heartis Mid Cities

My mother passed away [date removed] She was only there five months. Heartis did a good job caring for her. All of my brothers new mom wasn't doing well and we all appreciate everything Heartis did for us.

Anonymous

Independent Living

Family/friend

June 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Review for Heartis Mid Cities Independent Living

There have been definite changes in the food, dining experience that have been negative. There used to be snacks, cookies, muffins plus available food such as salad and small meals at anytime. This has disappeared.

Anonymous

Independent Living

Family/friend

May 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My mom is currently a resident at Heartis Mid Cities Independent Living and overall the experience has been good. The cost is high, but it is within range of nice places with lots of monitored care in the area. The chef there is very nice and happy to serve these residents. I would recommend Heartis Mid Cities Independent Living to others.

Leslie

Independent Living

Family/friend

March 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My dad really likes it there. Lots of things to do. He liked it the most out off all the places he looked. Had a strong independent living component that was supported by care and other assisted living care.

Gerald B

Memory Care

Family/friend

September 21, 2023

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Acceptable

I moved my wife in 21 days ago. Facility is open and bright. Staff is friendly. However for the 21 days she has been a resident there has been no hot water and for almost two weeks no laundry service.

Anonymous

Assisted Living

Family/friend

August 23, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Friendly Facility

My loved one is currently a resident at Heartis Mid Cities and overall the experience at this facility has been very good. The friendliness and staff are great. The care services, food and value for cost are good. If no skilled care is needed, I would recommend Heartis Mid Cities to family and friends.

Anonymous

Assisted Living

Family/friend

August 15, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

My family can highly recommend Heartis MidCities with caring for our parents. Both my dad and now my mom are residents.

What we like the most about the Heartis Mid Cities is the fact that there is no "smell." Most of the caregivers there so care for the residents. They could improve however on the "helpers".....seems to be a revolving door with the community.

Anonymous

Independent Living

Toured community

August 15, 2023

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Heartis Mid Cities Independent Living and it was a good tour experience. The community was clean, the rooms we were shown were nice and the people were nice as well.

Rebecca

Independent Living

Family/friend

July 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Heartis Mid Cities Independent Living

I helped move them in and the staff and people living there are extremely friendly and helpful. I like the environment and the food available has been delicious. I like the bistro available for off dining times. I like the bistro space and I love the second floor living room feel with the couches and game tables. The elevators are very close the activities which makes getting around easier. We picked this community, because of the newness, the large kitchen space, and the decor of the whole facility.

Laura

Assisted Living

Family/friend

June 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best of The Best

The staff is super friendly and professional. [name removed] got covid her first week ( I think she must have had it before). She was confined to her room which was nearly impossible for them to do. She tried to get in other people's cars several times and only suggested memory care because they are located on a highway and were concerned for her safety. They are super upbeat and friendly even when they are on break. The culture there is very good, even with the grumpy old folks. They kept an eye on her and noticed she was eating and participating with others. They have been super with my MIL. She's been a challenge for them for sure. She's now in memory care. She kept trying to leave.

Carolyn

Independent Living

Family/friend

June 16, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Making New Friends and Loving My New Home

The staff is very helpful, compassionate, and skillful at Heartis Mid Cities Independent Living. They do laundry, actively invite/ include the residents in all activities, provide physical therapy (my mom is now able to use her walker rather than her wheelchair), and have regular weekly housekeeping. Two doctors are available and two members of the staff are RNs. The food is pretty good. The floor plans are great. Every room has its own bathroom attached. Some share a shower in between two rooms. They have a shower schedule based on even and odd numbered rooms. I would definitely recommend this facility to others.

Anonymous

Assisted Living

Family/friend

May 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

My parents are residents at Heartis Mid Cities and everything is great at this facility. The staff have been very helpful to my parents. This facility is a great place for your parents, gives you peace of mind that they are cared for.

Lauren

Assisted Living

Family/friend

April 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Meals & Dining
4.0

Review for Heartis Mid Cities

They can improve in the dining room. They don't have enough help there. Everyone there is so nice. It looks more like a hotel than an assisted living facility. They offer activities such as; Bingo, puzzles, board games, and virtual church services.

Gayle

Independent Living

Resident/client

February 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Wonderful staff here

Heartis Mid Cities has work our beautifully for me, I am doing very well here and I am happy. It is a smaller community then what I was in previously which I like because it has a really upbeat atmosphere to it. The staff members are just so wonderful and friendly here. I really enjoy playing bridge twice a week. The food here is really really good which is a big plus. There are plenty of other activities for everyone as well. I would recommend this community to other families.

Heartis Mid Cities

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
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Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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