W129 N6889 Northfield Drive, Menomonee Falls, WI 53051
Anonymous
Resident/client
Review for Village at the Falls
There are 3 floors here. There is no back up generator for the elevators in case of a power outage. After about 5 pm, there are no staff members on site until morning. Three meals per day are included in the rent. There are several choices, and the food is very good. Staff members are very friendly and helpful. I love my apartment!
Read all reviewsHoliday Village at the Falls
Leave the stress of managing a household behind you, and find peace and tranquility at Holiday Village at the Falls. This stunning, multi-story Holiday Retirement community offers daily entertainment, friendly fellowship, and superior independent living services.
This community features warm, homelike interiors that help residents feel at ease. Tall ceilings and large windows make the common areas feel spacious and bright. Wood accents line the walls, and plush furnishings provide residents with optimal comfort. Manicured lawns stretch across the campus. Residents can also enjoy the relaxing sound of the outdoor water feature while roaming the walking paths. Pets are welcome, too!
Great Place to Work Institute has honored Holiday Village at the Falls with certification as a Great Place to Work® for their 2022-2023 awards. Live better, age more successfully, and stay independent longer at Holiday Village at the Falls!
Holiday Village at the Falls provides residents with a low-stress lifestyle where they can focus on the things they enjoy. Dedicated associates offer regular housekeeping, light linen, maintenance, and scheduled transportation services. Residents can socialize while savoring a delicious, well-balanced meal in the open-concept, restaurant-style dining room. The culinary team offers multiple menu items to accommodate different preferences and dietary needs.
A...
Holiday Village at the Falls
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Holiday Village at the Falls with 8.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Holiday Village at the Falls has 72 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Independent LivingResident/client
September 23, 2025
There are 3 floors here. There is no back up generator for the elevators in case of a power outage. After about 5 pm, there are no staff members on site until morning. Three meals per day are included in the rent. There are several choices, and the food is very good. Staff members are very friendly and helpful. I love my apartment!
Anonymous
Independent LivingFamily/friend
September 8, 2025
Its a lively community. There are always people around and friendly. They are outside sitting in the dining area, and the wait staff knows the residents by name and their usual food selections. They are very attentive.
Anonymous
Independent LivingFamily/friend
July 8, 2025
They are very kind, professional and accommodating.
Anonymous
Independent LivingFamily/friend
July 1, 2025
There is a constant battle going on with staff. They don't listen to the clients needs. They walk right into your apartment without knocking. I woke up from a nap one day and there were 3 men working on something in my apartment. They were there 20 min already! That needs to stop! Arrangements, appointments, announcements written notice. My god! There are so many ways you could communicate. The food is absolutely horrible. Since the change in ownership, it's gotten even worse. Older people need protien more then carbs. My blood sugar is so out of sack because of the amount of carbs. I do NOT recommend this place
Anonymous
Independent LivingFamily/friend
May 21, 2025
The facility just got a facelift under new ownership. Food seems to be improving. Apartment sizes are generous. Amenities are good as well.
Anonymous
Independent LivingFamily/friend
May 5, 2025
Manager [name removed] is very helpful and energetic. She loves meeting potential residents. My dad was impressed with her. The studios based on how the room is configured can be very small but most have balconies. One bedroom is very nice his living area is small. He has large kitchen and bedroom. Two bedroom apartments are even larger with a dining area. My dad doesn't have extra money so the one bedroom was perfect for him and his budget.
Wendy H
Independent LivingFamily/friend
April 8, 2025
My mother was very apprehensive about moving away from a home she lived in for 50 years. But she has adjusted so well she calls me regularly and tells me how happy she is there. Her health has even improved and has a very positive outlook. She quickly made friends and enjoys the weekly sing alongs, which triggers some great memories she had with my Dad. I think her being able to bring her own furniture and decor helped make it more like home. She is thankful for the staff that helps her clean, and take out the garbage, as well as the nice gentleman that brings her her newspaper.
Anonymous
Independent LivingFamily/friend
March 21, 2025
Very helpful. And even if they are busy, the try to get back to me as soon as possible. They could use more help. But I believe they do their best. And everyone is very friendly and patient
Anonymous
Independent LivingResident/client
January 29, 2025
It is going good except they need a different activity director. They basically have no activities director, she does nothing. She has others do the activities. The facility and staff are great.
wayne
Independent LivingResident/client
October 13, 2024
I have been here at Village at the Falls through a few transitions in the management department. Currently the staff and management team work very hard since covid to make sure we get all the services we are suppose to and they do it with a smile. My apartment is cozy, updated and has a good foot print for what I need. Meals are large and have a nice variety for anyone who is picky. We enjoy the bus driver and his jokes while traveling. It is a clean, safe building and the tenants are great to enjoy some fun times with. Staffing sometimes is a little tough but everyone jumps in to help.
Doug A
Independent LivingResident/client
October 10, 2024
For anyone that wants to retire or not own a home anymore , this is your place. Its safe secure, 3 meals a day, transportation, underground parking. Overall the spaciousness of my apartment is great! And everything is included in your rent, utilities, parking, meals, housekeeping, cable and WIFI. I am also a returning customer as my parents lived here years ago and I lived in a Holiday location in Las Cruces, New Mexico.
john
Independent LivingResident/client
October 10, 2024
the community suites my needs and its where I want to be. I worked well for me as my wife was in the memory care unit across the street which helped me to be able to visit her more frequently and her to be able to come over for activities. I love playing cards with the group, my apartment is nice, we have options for meals and that is nice.
maryjane f
Independent LivingResident/client
October 10, 2024
Ii love my apartment and the balcony and view. I am comfortable here, I enjoy the food and I've made friends. everyone is really nice. I had to come here because my house needs attention and this place is very nice.
T.
Independent LivingFamily/friend
October 10, 2024
My sister and I had many tours set up to find my parents the best possible place with the most services to help them in their next chapter of life since us kids don't live in the area and we worry about them. When we entered the lobby it was tastefully decorated and reminded me of home. Our tour was great! lunch was great! and we meet many people who gave the place raving reviews. We met with the sales team in the office and were surprised with all the amenities that were included in the rental rate that we decided right then and there that this is too good to be true and after some private discussion we decided to sign right away before we lost the apartment. So far it has been wonderful for my parents. staff has been very friendly and has made sure my parents know where they need to be and at what times. we are very happy with our decision and as a family relieved. Thank you to [names removed] for making this easier for us.
Tiffany
Independent LivingFamily/friend
October 2, 2024
LOVE, LOVE, LOVE.....Move in was seamless and everyone was sooo nice to work with. My parents couldn't be happier . Every business has its ups and downs. Talk with the managers and they will go above and beyond to make sure you are happy.
MJD
Independent LivingFamily/friend
September 11, 2024
I found this place thru you and pre- interviews with the facility. It seemed like everything we were looking for. The amenities and possible add ons sounded great. But there has been some set backs and things we were told were going to happen, did not. The food is not good. There is a low amount of protien and high carbs. Staffing for food service is spotty at best, resulting in delayed meals, or the inability to eat in dining area and having to take meals to the rooms. Care and repairs in the apartment was not done before moving in, but done two months later. Unnecessary, supposed welfare checks was done without tenant's prior knowledge or schedule. They just walked into her place. The weekly cleaning was m not done for almost two months. We had a feeling it was too good to be true and unfortunately that's what happened
Anonymous
Independent LivingFamily/friend
September 5, 2024
The housekeeping is very basic, but it hasn't been happening weekly due to staffing issues. Overall, we chose this community because it had a "warmer" feeling, and our loved one liked this one the best of the three that we looked at.
Anonymous
Independent LivingFamily/friend
August 2, 2024
The staff is friendly and can be very helpful however some of them do not complete their job or are not sure how to complete it, for example I had requested a locker and a parking place when I went to inquire about the locker # that was assigned to my sister who is the resident there was no recorded on which one she had so we got a new one assigned also my sister was assigned a parking place only to have someone leave a letter on her car telling her that was not her spot I never went to comfort the notification because we were removing her car but once again made me feel that there was no recording of the appropriate documents and the house keeping of the individual apartments is poor but the facility over all is kept clean as a hole I feel that it is a decent facility for the money would I recommend it to someone who needs a little help with life yes!
Judith
Independent LivingFamily/friend
May 15, 2024
The management at Holiday Village at the Falls is really bad. There is no cleaning staff, most times. Sometimes my brother goes for 3 weeks without cleaning or sheets changed for 3 weeks. I have had to go and do it many times. This is something that he pays for and doesn't get. Right now they only have one person to do 3 floors. They have lost more chefs than I can count. Food service is debatable day by day and they currently have no food servers. I would not recommend this place to others. He is looking for a new place.
MM
Independent LivingFamily/friend
April 30, 2024
I would advise a friend to go elsewhere.The housekeeping staff are on leaves, so residents are asked to hand out toilet paper and exchange fresh towels...They just raised the rent significantly. The transport drive broke his ribs so there hasn't been consistent transport in over 6 months.
Holiday Village at the Falls
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.