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257 Canco Road, Portland, ME 04103
5 star
32%
4 star
32%
3 star
19%
2 star
6%
1 star
11%
9.0
Review score
9075 reviews
133 facilitiesFor pricing & availability:
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1818 Floor plans available
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Anonymous
-
Loved one of resident/client
5.0
Our families experience
The staff are so helpful and caring and we like the available home care service that's on site. Based on the experience we have had so far, we would definitely recommend Holiday Woods at Canco to other families.
About the facility Holiday Woods at Canco
Stately, craftsman-style architecture with cross-gabled roofs and large windows welcomes you home at Holiday The Woods at Canco — a community offering a luxurious lifestyle and exceptional independent living services in Portland, Maine. Located in the historic neighborhood of Lunts Corner, Holiday The Woods at Canco provides residents with a peaceful, pet-friendly atmosphere that promotes a sense of community throughout the entire campus.
Spend summer evenings sharing old stories while gathered around the outdoor firepit with friends, or enjoy some peace and quiet while browsing through the extensive library. At Holiday The Woods at Canco, you choose how to make the most of each day.
Community Services and Amenities
Live better, age more successfully, and stay independent longer at Holiday The Woods at Canco. Professional associates provide regular housekeeping, linen, and maintenance services, and three delectable and nutritious chef-inspired meals every day for breakfast, lunch, and dinner. Chefs collaborate together and offer a variety of menu options, so residents can select a dish that satisfies their dietary needs as well as their personal tastes.
Everyone deserves a care plan that adjusts to their ever-evolving needs. Customizable health and personal care services are provided by a third party to help ensure you receive the...
Read more
Senior living options offered
Independent Living
Pricing for Holiday Woods at Canco
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Studio
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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Holiday Woods at Canco
257 Canco Road, Portland, ME 04103
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8.5
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8.5
Review score
53 reviews
5 star
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4 star
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2 star
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1 star
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9.7
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4 star
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9.2
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3 star
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2 star
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Holiday Woods at Canco
Healthcare Services
- Staffing & Ancillary Services
Meals & Dining
- Meals Provided
Room Amenities
- Kitchenette
- Bath Tubs
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Handicap Accessible
- Full kitchen
- Air Conditioned
- Ground Floor Units
Community Amenities
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- TV Lounge
- Library
- Indoor Common Areas
- Computer or Media Center
- Beauty Salon
- Central Fireplace
- Outside Patio
- Indoor Atrium
- Meeting Room
- Barber Shop
- Outdoor Common Areas
Recreational areas
- Arts and Crafts Center
- Fitness Center
- Billiards Lounge
- Game Room
- Piano or Organ
Services
- Beautician
Languages spoken
- American Sign Language
- English
Activities
- Stretching Classes
- Gardening Club
- Live Musical Performances
- BBQs or Picnics
- Intergenerational Programs
- Karaoke
- Live Dance or Theater Performances
- Dances
- Pet-focused Programs
- Tai Chi
- Holiday Parties
- Yoga / Chair Yoga
- Live Well Programs
- Birthday Parties
- Devotional Activities Offsite
- Activities Off-site
- Art Classes
- Happy Hour
- Trivia Games
- Activities On-site
- Brain fitness / Dakim
- Devotional Activities On-Site
- Wine Tasting
- Educational Speakers / Life Long Learning
- Cooking Classes
- Day Trips and Outings
Reviews
for Holiday Woods at Canco
Write a review
A Place for Mom has scored Holiday Woods at Canco with 8.5 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Holiday Woods at Canco has 53 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
4.1
Care Services
3.7
Staff
3.8
Meals & Dining
2.8
Activities
3.8
Value for Cost
3.6
A Place for Mom has scored Holiday Woods at Canco with 8.5 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Holiday Woods at Canco has 53 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
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1-20 of 53 reviews
Anonymous - Family/friend
Independent Living
October 10, 2024
Our families experience
The staff are so helpful and caring and we like the available home care service that's on site. Based on the experience we have had so far, we would definitely recommend Holiday Woods at Canco to other families.
Jean W - Resident/client
Independent Living
September 8, 2024
Difficult experience
My husband and I lived at Canco for exactly 1 year. The current director started there just before we came and when we were there was working very hard to get things turned around. There was a major renovation of the common areas and the results were lovely. The problems we experienced were mainly due to 2 issues, the first being the person in charge of leasing told us many things that never materialized including there are no BBQs, picnics, birthday parties, gardening club, cooking club, craft sales, etc., and very little in the way of outings. The garage we paid the fee for the first month was never cleaned out. The black mold all over the siding on our patio and the entrance to our apartment was supposed to be powerwashed off the day after we signed the lease and never was. The second big issue is there is not enough staff so everyone has to do multiple tasks and it stretches everyone too thin which in turn affects residents.
Response from Holiday Woods at Canco
September 11, 2024
Jean, your feedback is important to us. I understand you have already spoken with the General Manager regarding your concerns. If you have any further comments to share, feel free to email me at CustomerService@AtriaSeniorLiving.com.
Anonymous - Resident/client
Independent Living
September 4, 2024
Disappointed
It is run by "big corporate" that is more interested in appearance and making a good impression than in the comfort, safety or wishes of residents. The managers are very nice but are under the thumbs of the corporate leaders who are seldom on site. The food is not good except for breakfast. Meals are dragged out for about 90 minutes so you feel like you spend most of your time in the dining room. There was no orientation for newcomers which we all found unusual and frustrating. Very short on workers which seems to be true everywhere these days. It is not an ideal environment for anyone who is still active. The activities were "childlike" and nothing stimulating or educational. Most of the residents were pleasant and I did make a few good friends with whom I am still in touch.
Anonymous - Family/friend
Independent Living
August 14, 2024
Review for Holiday Woods at Canco
I would say that the administration is not up to par. The facilities are free great but the administration is lacking following through. They were without a chef for a period of time. They didn't have a working bus that is suppose to supply transportation for almost three months. In addition, with the lack of services promised but were unavailable, they increased her rent.
I would still advocate for the location but there are obvious gaps in services for our elderly. It's disappointing as my mom falls just above poverty but really unable to go anywhere else. We are almost stuck where she's at.
Celeste - Resident/client
Independent Living
June 26, 2024
Review for Holiday Woods at Canco
I should tell you that my stay at Holiday Villages was wonderful. It was like staying at a 4 Star hotel. The staff was very friendly and they remembered my name and knew what my food preferences were.
KMD - Family/friend
Independent Living
June 5, 2024
Wonderful caring people, nice new renovation
The residence is very nice. It was recently renovated and it is bright and modern. The dining room is lively and the residents seem enthusiastic about dining together as well as getting together for movies and chatting. There is a van that makes routine trips and can be scheduled to accommodate appointments and other outings. There is a walking path and nice views of trees and birds. The staff is amazingly kind and caring. They go out of their way to make a person feel welcome and take care of their needs. This is independent living so there is no nursing care. However, there is a personal care service in the building that residents can hire for a few hours a week to help out (or more if needed). My mom lived here and was happy.
Roberta - Family/friend
Independent Living
May 17, 2024
Recommended
I would recommend Holiday Woods at Canco. The food is very good, but I would like less salt options. The staff is great to work with. The move in process was smooth. They have a good system to get my dad to his doctors appointments.
Anonymous - Family/friend
Independent Living
May 15, 2024
Our Experience
The staff at Holiday Woods at Canco is caring. The housekeeping is unreliable and inconsistent, when service is provided. The meals are not the best quality, for a diabetic particularly. They are caring, just not executing well.
Wayne - Family/friend
Independent Living
May 7, 2024
Our Families Experience
Holiday Woods at Canco community has been a GREAT place for my aging father. There are kind and gracious staff and residents at all levels. Based on the experience we have had so far, we would 100% recommend this community to other families.
Anonymous - Family/friend
Independent Living
January 26, 2024
Keep looking
The ratings say it all - keep looking.
Response from Holiday Woods at Canco
February 2, 2024
Your feedback is important to us. The General Manager would appreciate the opportunity to better understand your concerns. Please email me at CustomerService@AtriaSeniorLiving.com, and I will put you in touch.
Anonymous - Family/friend
Independent Living
November 9, 2023
Holiday, The Woods at Canco review
Holiday, The Woods at Canco:
[name removed] is very nice & very accommodating! My mother is going to stay at her home for now. She's jut not ready to move ye
Everyone was friendly when we did a tour. We did not have a meal there.
Anonymous - Resident/client
Independent Living
October 19, 2023
My Experience
I am currently a resident at Holiday Woods at Canco. I didn't rate the cleanliness because the facility is currently undergoing renovations. As for the cleanliness of our apartments, the housekeeping is minimal. They come once a week to vacuum/quick clean the floors and to wipe down the bathroom. They will do your linens and change your bed, but you have to use their sheets. There is no family communication because this is Independent Living. They do not help with moving furniture, and if someone falls, no one is allowed to help or touch the resident. They just call 911. I have a very nice two bedroom apartment with a large porch. The one bedroom apartments are very small. There is a small transportation van and the driver is very nice, but he is limited to where he can take the residents. There are no excursions to shows or events, which is disappointing. Everyone here is complaining about the food! I'm very disappointed with it. We only have kitchenettes and small refrigerators, and it irks me to have to buy food when it's included in the rent. The way that I understand it, the food was good and they actually had a Chef when Holiday owned this facility. However, since Atria took over, we only have a cook who is not very good. Overall, if the food was better and if personal assistance isn't needed, I would recommend Holiday Woods at Canco to others. The facility is going to be very attractive when renovations are completed.
Response from Holiday Woods at Canco
October 26, 2023
Thank you for your feedback. I have shared your comments with the General Manager, and she would appreciate the opportunity to discuss them with you further. I am also available at CustomerService@AtriaSeniorLiving.com if you’d like to share any more concerns.
Anonymous - Resident/client
Independent Living
October 3, 2023
Review for Holiday The Woods at Canco
The experience was terrible. They need to improve on everything. The food is not good at all, it's terrible.
Response from Holiday Woods at Canco
October 4, 2023
Thank you for sharing your experience with us. I have shared your concerns with the General Manager, and she would appreciate the opportunity to discuss them with you further. The Executive Chef is happy to discuss the menu with you as well. Please email me at CustomerService@AtriaSeniorLiving.com, and I will connect you further.
ES - Resident/client
Independent Living
August 9, 2023
Review for Holiday The Woods at Canco
I had shopped around but hadn't found anything that I really liked. One morning when I first woke up The Woods at Canco kept running through my mind so I went on the internet to check them out. I liked what I saw and gave them a call. The sales lady was so helpful. I signed the paperwork the next day. If a friend asked I would highly encourage them to become part of the community. Friendly and welcoming residents as well as attentive staff.
Anonymous - Family/friend
Independent Living
June 28, 2023
Recommended
My loved one was previously a resident at Holiday The Woods at Canco. Overall, her experience at this facility was good. The staff at this facility are very friendly and helpful. I would recommend this facility to family and friends.
Jessica S - Family/friend
Independent Living
June 19, 2023
Amazing community
My aunt needed a place to stay and this facility was life changing! The staff is amazing and hard working. Not only do they care about each and every one of their residents is comfortable and happy no matter what. I wouldn’t want any other place taking care of my aunt, they treat her and all other residents like with empathy and love. 10/10 highly recommend!
Response from Holiday Woods at Canco
June 30, 2023
It is our pleasure to treat each and every one of our residents like family at Holiday The Woods at Canco. We appreciate your kind compliments!
Janet - Family/friend
Independent Living
May 26, 2023
Stay Away
I would not recommend this place to anyone. It was a bad experience. My brother was almost blind when he lived there, and I think that was the reason that they didn't do much cleaning. The floors and bathroom were frequently dirty when I visited. When I brought it up to management, they simply said that they were short staffed. Many of the meals were served in boxes for residents to take to their rooms. Portions were small, unappetizing, and not nutritious. A few staff were very friendly and helpful but others were not. When I visited him once and paid for a meal, I was told that I couldn't sit at his table. I think that the place should be shut down.
Response from Holiday Woods at Canco
June 1, 2023
Janet, thanks for reaching out to share your experience. I’ve shared your review with the Regional Vice President and the community’s new General Manager. Both of them would appreciate the opportunity to speak with you about the concerns you’ve raised. If you email me at CustomerService@AtriaSeniorLiving.com I can put you in touch.
Anonymous - Family/friend
Independent Living
May 16, 2023
Recommended
My mother is a resident at Holiday The Woods at Canco. She is very happy at this facility. Everything has been great. The cleanliness and friendliness are great, also the food and the activities. I would definitely recommend this facility to family and friends.
Response from Holiday Woods at Canco
July 10, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
Jennifer W - Family/friend
Independent Living
November 3, 2022
Adequate, but not impressive
Overall, mom is doing ok here. I think housekeeping needs more training. Twice in a row, they came to clean mom's apartment and used the same cleaning cloth to wipe down the entire apartment, including the bathroom. Mom was not happy with that and asked them not to come back. She does her own cleaning now and I help her with it. They do have activities, but mom chooses not to participate so I'm not sure about the quality or variety. They have and issue with staff turnover, especially in dining. I've tried it and it was not great, the lettuce on my salad was a little old and discolored. Mom has said it's getting better, though. At this point, I probably wouldn't say that I recommend them. I'd say if you're on a budget and this place is your only affordable option, it's not terrible.
J S - Family/friend
Independent Living
May 12, 2022
Hoping for Improvement
I had another loved one in the community a few years ago. My loved one that is now in the community, and we were told that the community was sold recently in the last few months.
My loved one feels the meals are horrible, and the portions are small. Almost every night they get a box dinner to take back to their room for dinner around lunch time. They are to be having snacks on the counter for the for residents and they are hardly stocked at all. There are times my loved one has asked for additional portions for food, and the community says they didn't make enough for extras.
They are to be cleaning my loved one's room each week. I have asked about this at the front desk and they have said they are short staffed.
The staff have been tremendously helpful. They have even made an outreach call to me when they thought my loved one was having issues.
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Frequently Asked Questions about Holiday Woods at Canco
Holiday Woods at Canco offers Studio, 2 Bedrooms and 1 Bedroom. Learn more.
A Place for Mom has scored Holiday Woods at Canco 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (207) 618-6797 to reach a resident at Holiday Woods at Canco.
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