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Juniper Village at Spicewood Summit

4401 Spicewood Springs Rd, Austin, TX 78759

For pricing & availability:
(866) 374-4058
8.7
Review score
33 reviews
Add review
8.7
Review score
33 reviews
  • 5 star
    36%
  • 4 star
    40%
  • 3 star
    12%
  • 2 star
    6%
  • 1 star
    6%
See all reviews
8.5
Review score
975 reviews
25 facilities
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Juniper Village at Spicewood Summit
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Juniper Village at Spicewood Summit
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Tammy C

Loved one of resident/client

4.0 out of 5 stars

Overall, I would recommend

Whenever I call my questions and inquiries are always answered quickly....Room size is great I can't really answer about the activities because [name removed] doesn't participate in any. And the food not sure about because I have not been there during a meal.

Read all reviews

Juniper Village at Spicewood Summit

Juniper Village at Spicewood Summit provides assisted living as well as rehabilitation and long-term skilled nursing. With charming, homey touches throughout the community, residents can enjoy the well-appointed grounds from the courtyard’s gazebo or enjoy a fireside chat with a new friend. Veterans may also be eligible for benefits to help offset the cost of care.

The Spicewood Summit neighborhood provides a quiet, restful area to call home that’s still close to all your favorite spots in Austin, Texas. Area highlights include the Zilker Botanical Garden, LBJ Presidential Library, and the Cathedral of Junk — an off-beat art installation combining overgrown greenery and discarded items.

Juniper Village’s innovative Connect4Life program improves health and well-being. The program features on-site services such as therapy, pharmacy, primary care, and more — making Juniper a one-stop-shop for many health care needs. A dedicated medical concierge coordinates services on- and off-site, meaning families don’t need to worry about the details of their loved one’s care. Connect4Life also leads to better outcomes — an independent study confirmed that Juniper Village residents have lower re-hospitalization rates compared to residents of other senior living communities. Convenient, coordinated care keeps residents healthier and enables them to live more...

Senior living options offered

  • Assisted Living

Juniper Village at Spicewood Summit

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Juniper Village at Spicewood Summit

8.7 out of 10
Review Score33 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
4.3
Meals & Dining
3.7
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Juniper Village at Spicewood Summit with 8.7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Juniper Village at Spicewood Summit has 33 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 3/31/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tammy C

Assisted Living

Family/friend

March 31, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Overall, I would recommend

Whenever I call my questions and inquiries are always answered quickly....Room size is great I can't really answer about the activities because [name removed] doesn't participate in any. And the food not sure about because I have not been there during a meal.

Michael Willenzik

Assisted Living

Family/friend

July 9, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

If you care about your loved one, avoid skilled nursing here

If you care about your loved one, avoid skilled nursing here. While some individual staff members were great and I think truly cared about my mother, much of the staff in unhappy, overworked and disengaged. This goes back to the management of this facility who's only goal is to provide prison quality care. The things I saw and experienced while my mom was here are frightening. I saw unattended elderly patients left on the floor as they slid out of their wheelchairs. They have what appears to be VERY FEW staff members overnight, leaving patients that require round the clock care neglected. They allowed my quadriplegic mother to fall out of her bed twice, sending her to the hospital for brain scans. It was often unclear who was "in charge". The support from the social worker was nearly nonexistent. My wife filed a complaint with the state. I would urge anyone considering this facility to find another.

Anonymous

Assisted Living

Family/friend

April 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Juniper Village at Spicewood Summit

It's been a good experience.

Anonymous

Assisted Living

Family/friend

March 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

The front office staff at Juniper Village at Spicewood Summit is friendly and calm The care staff nursing is great, but some of the day to day care staff do not perform up to expected standards with brief changes. For example: 2 different staff member occurrences within 7 months. Families have to check in often and follow up with the Assisted Living Director to get these issues taken care of to improve care taker quality. Families need to advocate for their elder often. Don't expect to just visit once a week, you need to be there often to ensure proper care of elder occurs.

Anonymous

Assisted Living

Family/friend

February 20, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Not recommended

My loved one was previously a resident at Juniper Village and I was not happy with this facility. I would not recommend them to others.

Suzanne P

Assisted Living

Family/friend

January 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

safe secure facility, peace of mind, trustworthy staff

Very safe and honest. Residents all leave doors open when out of rooms. Also, everyone there is always smiling

Bernice H

Assisted Living

Resident/client

January 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Thank you for caring for my dad!

My father was involved with the community for 20 years playing Santa Clause every Christmas. In his last days he spent it as a patient and they cared for him so lovingly. I will forever be grateful for the care and love they showed him and my family. Thank you Juniper.

Dianne M

Assisted Living

Family/friend

December 11, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place For My Mom

After touring several places I recently decided to move my mom into Juniper Village. The assisted living was very homey and had a great courtyard. My mom fell in love with the courtyard and we visit outside on a regular basis when I'm there. She really enjoys all the activities and she loves Shelly, the activity lady. Mom has started gaining weight because she likes the food. I have been concerned about her weight for some time. She has made friends, which has made the transition much easier and I feel so comforted in her moving into Juniper Village. The staff at Juniper really care and I appreciate everything they do for mom. Thanks to the entire staff!

Nellie G

Assisted Living

Resident/client

November 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

A sincere thank you to Juniper Village

My husband spent his last days at Juniper. They checked on him often to make sure he was comfortable. The staff was very kind and sensitive to our families needs. Thank you for making the last few days of his life easier on us.

Anonymous

Assisted Living

Toured community

July 17, 2023

5.0 out of 5 stars
Verified Review

Tour experience

Juniper Village just was not right for my mom. My mom is very particular and likes really nice things and her budget was such that she could afford to spend more. It is an older facility and showing that age. I know they are doing updates, but it still would not have been good for my mother. It was quite a lot less than the others we looked at, so the value is quite good. All of the staff was nice and helpful and no one was pressuring us.

I K

Assisted Living

Family/friend

March 17, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Nice Place and Improving everyday

This community is quiet relaxed and generally good care. They really have great intentions and are trying to improve since the management has changed over. They have activities like themed parties, fashion shows and more for the residents to have a good time. They have daily workout classes that all of the residents enjoy, people come in and give talks and more for the residents.

anonymous

Assisted Living

Toured community

March 3, 2022

4.0 out of 5 stars
Verified Review

Community Tour

I liked that the staff that had been there for a long time, which I think speak volumes. Some of the caregivers had been there up to 20 years. The food service was very good as well. They had a menu with quite a few different choices, and you could order from it almost any time of the day. It was like having your own short order cook available.

anonymous

Assisted Living

Toured community

October 7, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person experience and we can't remember anything that stood out to us in a negative way. The community was clean but the price was a little to high. However, the negative we did have was not with the community but with the sales team, they were extremely pushy and way to aggressive which was a big turn off.

OP

Assisted Living

Family/friend

August 17, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

I'd live there

When my mother-in-law began having memory issues I chose to move her to this assisted living facility because it came highly recommenced to me by others and it was nearby so I could visit often. During her years there she also spent some recovery time (after hospital visits) in the skilled nursing facility area of the Juniper community. Both were good facilities. They have done a stellar job of keeping Covid out of the building and keeping the residents sane during Covid lockdowns. Many staff will go above and beyond their job descriptions to make things better for residents.

Marilyn N

Assisted Living

Toured community

July 12, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Just checking out

The tour was good knowledgeable and caring staff. Helped with all the question I could think of. I thought the facility and property was very well kept. So many big trees and cozy. I’m considering this establishment.

Anonymous

Assisted Living

Family/friend

December 1, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Pros and cons

They have some super good people there, and the direct care people are great. However they needed our loved one to leave because he was exit seeking, and they did not give us any heads up which left a bad taste in our mouth. It was not handled well. The food there is not that good, the portions were small and very bland.

Connie Harris

Assisted Living

Family/friend

October 6, 2017

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
1.5
Care Services
2.0
Activities
2.5

Brookdale Spicewood Springs/Austin Very Disappointing

Brookdale Spicewood Springs under the Brookdale umbrella is disappointing. While I cannot say anything bad about the staff’s integrity and character, there has been a marked decline in quality management under the Brookdale umbrella. Good staff, just not enough of them. Call light response times border on complete abandonment with wait times as much as 50 minutes and some residents claiming no response at all. With possible head injuries this is concerning. Often EMS can gain access to a resident’s room quicker than Brookdale Staff, yet private medical alert systems are prohibited within the facility. After a 13 year residency, it is not in the best interest of our loved one to move. Many calls to staff regarding concerns have been met with placating instead of resolve. Detailed documentation regarding these calls, including staff responses, is available. People considering Brookdale Spicewood Springs should press staff for a written commitment regarding call light response times. Further, families considering any Brookdale facility should also press for details regarding frequency and amounts of rent increases. Our invoice amount for 1-01-15 care was $4,031; for 5-17-16 was $5,169; and currently is $5,458. Brookdale runs their facilities like a typical corporate environment—low overhead, more revenue. This is having a noticeable unfavorable impact on resident care. Unfortunately we’ve moved into an era where vigilance is necessary in eldercare facilities.

Anonymous

Assisted Living

Family/friend

September 12, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom's Care

This is a nice community for care. The staff is very responsive and caring. The community offers a good environment. The menu is good and my mom likes the variety. She likes most of the activities that are offered. We like the care that she is receiving here and would recommend this community to other families for good care and a nice value

Anonymous

Assisted Living

Family/friend

July 20, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Overall Satisfied with Our Love One Respite Stay

My father in law was at this community for a respite stay. For the most part everything went well. His only concern was the furniture, he is tall, and some the furniture was small for him. Other that issue, he is had a good experience. He was pleased with food, and enjoyed the resources provided. If needed he would return for another respite stay. It is a nice community, and I would recommend as well.

Anonymous

Assisted Living

Toured community

September 14, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great option for loved one!

The community at Brookdale Spicewood Springs was our second choice. The community is nicely kept throughout. It was very nice and clean. The staff were very friendly and took the time to address all of our concerns. They were courteous and welcoming. The location was a bit further than what we wanted for our loved one.

Juniper Village at Spicewood Summit

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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