Anonymous
Assisted LivingFamily/friend
October 24, 2025
Review for Mallard Ridge
They don't have enough staff for the level of care my aunt needed. My aunt became confused in her last few months and I do not feel she got the care we paid for.
9420 N North Carolina Hwy 150, Clemmons, NC 27012

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Mallard Ridge is a vibrant independent living community ideally located in the heart of the town’s business district with close access to nearby shopping and entertainment, churches, and medical care. Rich with history and tradition, yet filled with innovative spirit, Clemmons, North Carolina boasts numerous landscaped parks, serene campgrounds, and community-wide festivities.
Mallard Ridge offers several levels of care with their services. Exceptional staff members are available around the clock to assist with daily tasks. They also coordinate with residents and their families to develop individualized care plans centered around specific wellness goals. Their progressive memory care neighborhood puts dignity first, encouraging independence and recognizing each resident’s individuality.
Experience the luxury of intentional care without losing the joy of engaging social activities across the community. A full-time social director plans diverse community-led programs and events like wellness programs, card clubs, and local outings to help keep residents healthy, active, and social.
Your Complete Guide to Independent Living
Assisted Living
Memory Care

9420 N North Carolina Hwy 150, Clemmons, NC 27012

2601 Reynolda Road, Winston-Salem, NC 27106

2980 Reynolda Road, Winston-Salem, NC 27106

2500 Polo Ridge Ct, Winston-Salem, NC 27106
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
for Mallard Ridge
A Place for Mom has scored Mallard Ridge with 8.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Mallard Ridge has 35 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
October 24, 2025
They don't have enough staff for the level of care my aunt needed. My aunt became confused in her last few months and I do not feel she got the care we paid for.
Linda W
Assisted LivingFamily/friend
March 26, 2025
I have been involved with Mallard Ridge for almost a year that my mother has been there. I absolutely love the staff there. They go out of their way to take the best care of my mom. She will tell you if you need to be somewhere, she's at the best place to be. They are so kind to her even when she's having a bad day. They do everything they can to make it better. The place is always clean and the food is great according to everyone you ask. They have great activities and everyone enjoys sitting outside when it's nice weather. I could say more but I will just say, go there and see for yourself.
Linda N.
Memory CareFamily/friend
March 26, 2025
I am so thankful for our Mallard Ridge family. My Mother is currently living at Mallard Ridge in Memory Care. She has been lovingly cared for there for almost two years. I am very impressed with the attentive, compassionate staff. They know each resident personally. Mallard Ridge has activities daily and outings monthly. My Mother's favorite are the musical guests. Mother has become more social since coming to Mallard Ridge and participating in fun activities, suitable for her memory issues. I completely trust everyone at Mallard Ridge and know Mother is getting the best care possible.
Kelly Robinson
Assisted LivingFamily/friend
March 25, 2025
We were really worried about putting our mother in an assisted living. [name removed], at Mallard Ridge was wonderful. She was there for us all the way. We are so pleased with the facility and would highly recommend it. Our mom is happy and well taken care of.
Kim B
Assisted LivingFamily/friend
March 25, 2025
My dad has been at Mallard Ridge for almost a year. We are pleased with Mallard Ridge. The biggest and most important reason is the staff genuinely cares for the residents and wants the best for them. [name removed], [name removed] and [name removed] are a terrific leadership! Their nurses and nurses assistants are so caring with my dad as well!
Jim D
Assisted LivingResident/client
November 2, 2024
Great management staff, understaffed, employees, good technicians and overworked CNAs food could be better.overworked drivers to medical appointments but great drivers. Great activities director, who always has something for residents to keep them busy like arts and crafts, bingo and outings, and very helpful to all residents.
Anonymous
Assisted LivingFamily/friend
October 25, 2024
I cannot recommend unless a person is VERY independent. I don't feel like my mother received the best care she could or should have. Especially when it came to her meals. I asked repeatedly about some serious problems with her meals and nothing changed. And no one seemed to care either. They either didn't know what to do or they said they would talk to the right people, or if I talked to the right people they assured me it would change but it never did. It was extremely detrimental to her health and well-being. She lost weight the entire time because she couldn't eat and it was all downhill.
Anonymous
Memory CareFamily/friend
December 13, 2023
What has made the Mallard Ridge community such a great experience so far are the staff members they have working there. We would recommend this community to other families based on the experience we have had so far.
Anonymous
Assisted LivingFamily/friend
November 27, 2023
Over promise on the care on front end. Shared they always have 2 nurses at call so if one is busy the other can provide immediate care ... that was not the case. I am sure linked to staffing issues. The PT service they use is excellent. The food was terrible and always the same. The admissions director was amazing to work with as we moved in
Anonymous
Assisted LivingToured community
July 7, 2023
We toured Mallard Ridge when searching for an Assisted Living facility for our loved one. This facility was great! Our tour guide was very friendly and accommodating. They were also great on follow-up and offered helpful hints and advice no matter which facility we chose.
Karen
Assisted LivingFamily/friend
June 22, 2023
The staff is very helpful! I feel like it is a very warm environment, and everyone was friendly and came in right away and introduced themselves and told us what role they would be playing with my mother. They seem very responsive to any questions or concerns. They offer a lot of different activities, and seem to check frequently on my mother. Very positive experience!
Anonymous
Assisted LivingToured community
February 23, 2023
I toured this facility. It was clean and staff was friendly. Ultimately, I didn't think it was a good fit for my loved one.
Anonymous
Assisted LivingToured community
February 2, 2023
Our family had an in-person tour and it was a really nice tour experience but the community itself was too larger for our loved one.
Anonymous
Assisted LivingFamily/friend
September 6, 2022
Overall it has been a very good experience for us. The staff are receptive to hearing from the family about our feedback and are willing to work with the family to improve things for our loved one. The community is supposed to be able to accommodate dietary restrictions such as low salt, and chopped food. There are times that these accommodations aren't met, and there times the meals are received very late after requesting the items to eat. The meals could be more appetizing for the residents tastes.
Anonymous
Assisted LivingFamily/friend
June 2, 2022
It is uniquely outstanding that everyone who has gone to visit my mom has contacted me to say they've never seen anything like Mallard. It's clean, lots of staff around, and everyone is helpful & attentive. Their philosophy is they want people to be as independent as possible, but they are there to give help when needed. They offer support without control. They have a lot of services that make me feel good as someone who's in charge of my moms care. We toured 10 places, but the staff and residents are incredibly active here and it feels energetic. When you walk in, everyone's in the halls visiting, talking, moving, and going. They aren't in their rooms watching TV, dazed off or sleeping. It's like you've stepped into a hotel, everyone is busy and happy. I found it remarkable that compared to other places, the residents here were all dressed and nicely groomed. They all had their hair done, they looked cared for and clean. No one looked disheveled. It's important to mention that my mom is at a distance from us. She wanted to stay in North Carolina because she has friends there, but I live in Florida and my brother lives in Chicago. We needed a place that would really care for her, and they have a lot of services in place to do just that. They are expensive, but worth it. Those are some of the few things that make Mallard Ridge a stand out place!
Charles T
Assisted LivingFamily/friend
May 20, 2022
Our first impressions of Mallard Ridge has been great. The staff has been very good to us so far, anyone I have talked to has been so willing to talk and help in any way. I would give [name removed] the wellness director high praises, she has been phenomenal. All of the med techs have been too. Really just all the staff that we have come into contact with here are great. I would definitely recommend them to others looking.
anonymous
Assisted LivingFamily/friend
December 14, 2021
It is a very nice building/property and all the décor is beautiful. They also have a java café with coffee and snacks. They do offer free transportation which is a plus. The people are very friendly but they are extremely understaffed so there are a lot of mistakes and confusion. The food is very bad and the service has not been good either. Residents usually have to wait about an hour for their food, we are hoping to see improvements here soon. It is very disorganized and we have been disappointed. They just got bought out so we have high hopes for the new management.
anonymous
Assisted LivingToured community
May 5, 2021
The tour that we took of Mallard Ridge was ok but I was not pleased at all with the facility. It was very outdated.
Dagr D
Assisted LivingFamily/friend
January 16, 2021
Nice building but high staff turnover, staffing agency is used so residents have different caregivers every day who are just there for the paycheck. Our loved one was left alone most days, sometimes wearing other people's clothing, dirty stained clothing, and some personal items went missing. Definitely not worth the high price.
Dagr D
Assisted LivingFamily/friend
January 15, 2021
My loved one was at MR. I would not recommend it. High staff turnover. Always a different face for the residents so they cannot get used to a consistent caregiver, food looked awful and one resident said the roast beef was all gristle and dried out, they don't have enough staff to take care of the residents but they sure do charge a hefty fee. My loved one was always thirsty and frequently unshowered, messy hair, clothing on backwards, wearing other resident's clothing. The staff just does not care or pay attention to details. The building looks nice but that's about it.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.
Mallard Ridge offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Mallard Ridge 7.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (336) 775-2205 to reach a resident at Mallard Ridge.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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